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Cititel Mid Valley

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Cititel Mid Valley
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797 Reviews from our TripAdvisor Community

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Showing 667: English reviews
Port Louis
Reviewed 2 days ago NEW

We were with our family for 3 nights during DEC. The service and the hotel in general were really superb. I wish to thank all staff there. So polite and joyful. We will come back again and of course will recommend our friends. Cheers to all

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Helpful?
Thank 191kum111
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear 191kum111 Thank you for sharing your wonderful stay experience with us. We are delighted that our service provided by our associates have exceeded your expectations. We appreciate your kind support and recommending Cititel Mid Valley to your friends. My team and I look forward to welcoming you and your family back here soon. Kind regards Edwin Low

Singapore, Singapore
Reviewed 1 week ago

We stayed in this hotel 6 years ago. Now, we decided to stay here again. Our purposes were to eat & shop! Hotel looks the same. Reception – services is good! Breakfast – Staff services are great – thank you James & crew! Food – good (except for the salad – lettuce - not fresh) Room – small need space...

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Helpful?
Thank Phils00n
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Phils00n Thank you for sharing your enjoyable stay experience with us. We are glad that our services and facilities have met your expectations. I will be sure to share your feedback with James & his team as they love knowing guests appreciate their service. My team and I look forward to your return soon. Here's wishing you and your...

Reviewed 1 week ago

My regular hotel to stay at when I visit KL, this trip was no different. I have been staying at Cititel since I was a young girl and have a lot of fond memories of this hotel. This time, I stayed for a couple of nights with my hubby, mother and brother. The reservations department was kind enough to put...

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Helpful?
1Thank Angela L
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Angela L Thank you for sharing your review with us. We have taken note of the unpleasant encounter at the health spa which is operated by a 3rd party since day one. The operator has all the relevant licenses approved by the local authorities. Please accept my apology for the inconvenience caused. On a positive note, we are glad...

Reviewed 2 weeks ago via mobile

This hotel may not shine as glitzy as the newer ones in KL , not the Ritz or St. Regis, but what it lacks in glamour it outdoes in service. From the reception to the housekeeping to the breakfast seating, their people were absolutely fabulous, obliging and on their toes. We stayed for 3 nights and enjoyed their breakfasts which...

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Helpful?
Thank hybridbloom
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear hybirdbloom It is always great to know that our services and facilities are comparable to 5 star hotels. We are indeed delighted that your stay here was an enjoyable experience. Many thanks for sharing with us. I will be sure to share your favourable feedback with the kitchen team and all staff as they love knowing that guests appreciate...

Reviewed 2 weeks ago via mobile

Been here numerous time and has always been my family choice if shopping is in the main activity menu. Great location and there's no doubt about it as the hotel is connected with one of the biggest shopping mall in kuala lumpur. Spoiled by eateries option scattered all over the mall so we never had the chance to try the...

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Helpful?
Thank Salleh A
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Salleh A Thank you for you continuous support and sharing your awesome stay with us. We are glad that you had always enjoyed our services and facilities. My team and I sincerely look forward to your return when you travel to Kuala Lumpur again. Here's wishing you and your loved ones a Happy New Year 2017. Kind regards Edwin...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

My family and I stayed here from Dec 29 to Jan 02. We booked two adjoining rooms. We enjoyed our stay and the shopping in the malls connected to the hotels. It was also easy to move around KL area using UBER. UBER services are readily available within minutes...fast, cheap, reliable and friendly. Avoid taking the local TAXIs if you...

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Helpful?
1Thank chuckdn
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear chuckdn Thank you for sharing your wonderful stay experience with us. We are glad that our services and facilities have exceeded your expectations. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Here's wishing you and your loved ones a Happy New Year 2017. Kind regards Edwin...

Singapore
Reviewed 2 weeks ago via mobile

I wanted a hotel near Mid Valley shopping centre and I was left with this hotel but guess what? It was not that bad! Check in was fast.. the service staff were always nice.. the room is small though and the toilet outdated but really we paid a small sum so you get what u pay for. Its connected to...

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Helpful?
Thank Bella A
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Bella A Thank you for sharing your stay experience with us. We are glad that you had an enjoyable stay, and our services and facilities have met your expectations despite the room size. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Here's wishing you and your...

Reviewed 2 weeks ago via mobile

Whenever I'm in Kuala Lumpur, CITITEL would be my first and only choice due to it convenience location. Stayed two nights without going to drive out of the hotel as you had everything under one roof, MID VALLEY SHOPPING MALL. The front desk staff is friendly and helpful, they are always putting on a smile whenever guests approach them; make...

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Helpful?
Thank Candy L
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Candy L, Thank you for selecting us as the only choice for accommodation in Kuala Lumpur. We are glad that you had a wonderful stay experience with us. I will personally share your kind compliments to our housekeeping associate Azita and the front desk associates. They love knowing that guests appreciate their service. My team and I look forward...

A TripAdvisor Member
Level Contributor
10 reviews
6 hotel reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

This is my new favourite place to stay in KL! The place is so impeccably clean and the housekeeping staff are so nice. The location is perfect if you're here for a shopping holiday. Attached to the megamall complex this hotel is so easy to get to. The shopping is excellent and there is a cinema attached with 21 screens!...

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Helpful?
Thank A TripAdvisor Member
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Guest, Many thanks for selecting us your favourite accommodation in Kuala Lumpur! We are glad that you enjoyed your stay. My team and I look forward to welcoming back to Cititel Mid Valley when you travel to Kuala Lumpur again. Here's wishing you and your loved ones a Happy New Year 2017. Kind regards Edwin Low

Colombo, Sri Lanka
Reviewed 2 weeks ago

Midvalley Mega Mall is one of the largest shopping malls in KL and Cititel is adjacent to the mall. Convenience guaranteed. The staff was attentive and checked us in around 9am without batting an eyelid! the room was small but comfortable. The breakfast buffet was quite good...specially the beef preparation. All in all a very pleasant stay. I would definitely...

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Helpful?
Thank MiranFernando
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear MiranFernando Thank you for sharing your pleasant stay experience with us. We are glad that our services and facilities have met your expectations. My team and I look forward to welcoming you back soon. Here's wishing you and your loved ones a Happy New Year 2017. Kind regards Edwin Low

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Strategically located within Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, Cititel Mid Valley is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is two exciting malls; the Mid Valley Megamall and the upscale Gardens Mall, with over 630 retail shops featuring a smorgasboard of fashion, food, entertainment and family fun. Featuring two categories of well-appointed rooms and equipped with modern amenities, 646-room hotel comprises of Superior and Deluxe rooms with internet broadband, that is offered free to residential guests. For dining and relaxation, the 24 hours Citi Cafe is located at Hotel's lobby whereas the Citi Lounge is ideal for evening cocktails. ... more   less 

Additional Information about Cititel Mid Valley

Address: Cititel Mid Valley Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $79 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cititel Mid Valley 3*
Number of rooms: 646
Reservation Options:
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Also Known As:
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Cititel Mid Valley staff and other travellers.
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Questions? Get answers from Cititel Mid Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shopping superb”
 of 5 bubbles 191kum111, 16 Jan 2017 | Read review
“Room facing traffic & twin towers”
  • Room
  • Bathroom
  • Room
 of 5 bubbles Phils00n, 8 Jan 2017 | Read review
“All the rooms are almost the same.”
 of 5 bubbles MiranFernando, 29 Dec 2016 | Read review
“Ask for a nice room”
 of 5 bubbles , 23 Dec 2016 | Read review
“Higher floor to have a better PJ's view”
  • View from the room
  • The toy
  • TV in the room
  • Sticker
 of 5 bubbles fOODSLOVEr668, 18 Dec 2016 | Read review
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