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Cititel Mid Valley

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Traveller (390)
Room & Suite (285)
Dining (50)
Overview
  • Excellent12%
  • Very good46%
  • Average31%
  • Poor7%
  • Terrible4%
Travellers talk about
“mega mall”(100 reviews)
“superior room”(51 reviews)
“ktm station”(10 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
All hotel details
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Reviews (940)
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801 results
Traveller rating
107
335
257
66
36
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LanguageEnglish
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107
335
257
66
36
Show reviews that mention
All reviewsmega mallsuperior roomktm stationgardens mallceiling fanflat ratestrategic locationshopping centreeasy accesshousekeeping staffstaying at this hotelexcellent locationhigh floorcity viewnasi lemakkl citypublic transport
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1 - 5 of 801 reviews
Reviewed 6 days ago

For a three star hotel the Cititel is really good compared to many others I have stayed in. The rooms are clean and the beds comfortable with excellent WIFI and airconditioning and the bathroom is well equipped and fast hotel water in the shower. The...More

1  Thank SurfingWild
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 6 days ago

Dear SurfingWild Thank you very much for sharing your positive review on your stay experience in Cititel Mid Valley recently. I am glad that you have truly enjoyed your stay as well as making full use of the facilities and supporting facilities that the hotel...More

Reviewed 2 weeks ago

A hotel attached to a shopping complex is always better, because you know that you will have everything beside you. The disappointing experience is the room it self, as its way to small as if you are living in closet that had a make over...More

Thank Sham S
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 2 weeks ago

Dear Sham S Thank you for taking the time to write to us on your previous stay experience. We do have a bigger and more spacious Deluxe category with added in room facilities that you might want to check out on your next stay with...More

Reviewed 13 July 2018 via mobile

Hotel is located very strategic. You can beat the location of the hotel. It Connected to midvalley mall and midvalley station. Hotel is easyly accessed by KTM commuter. From KL Central station take ktm 1 and drop off at midvalley station. Check in was fast....More

1  Thank rahmadimd
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 16 July 2018

Dear rahmadimd Thank you very much for sharing your positive review on your stay experience in Cititel Mid Valley recently. I am glad that you have truly enjoyed your stay as well as making full use of the facilities and supporting facilities that the hotel...More

Reviewed 12 July 2018 via mobile

The cleaner never make sure the cleanliness of the room as well as the room's toilet. #Room full of dust everywhere. #toilet full of mold. (Not only this room, but all of the rooms that I stay before have same problem).More

Thank WarisanBumi
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 13 July 2018

Dear WarisanBumi Thank you for taking the time to write to us and share with us your previous stay experiences in our Hotel. I am sorry to hear that your previous stays were unsatisfactory and not up to your expectation I have shared your comments...More

Reviewed 10 July 2018

myself & my friends were checked in august 2017, hotel location in mall is superb, quiet , good breakfast ,need more info for spa timings and other offers in this hotel, i will recommend others to check in..goody hotelMore

Thank deva999
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 12 July 2018

Dear deva999 Thank you for sharing your wonderful experience with us. We are glad that our services and facilities have exceeded your expectations. The spa is operated by a 3rd party operator and not affiliated with the hotel, and for other offers please visit our...More

View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$53 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$53 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (390)
Room & Suite (285)
Dining (50)
Amenities (22)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Jocelyn T
3 January 2018|
AnswerShow all 5 answers
Response from md a | Reviewed this property |
If you book one night you have to pay the amount in full during chek in.
0
Votes
arai_kojiji
12 November 2017|
Answer
Response from EdwinLow | Property representative |
The cost of extra bed is RM87.45nett (without breakfast) and RM109.60nett with breakfast. Thank you.
1
Vote
lyziejung
23 September 2017|
AnswerShow all 8 answers
Response from Chen Wei U | Reviewed this property |
The sound insulation of the walls aren't that good actually, especially early in the morning when there are kids running across the corridors. Would recommend to opt for a room on higher floors or perhapa ask the hotel... More
1
Vote
Room Tips
"Ask for a high floor with KLCC view"
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"Speak to the reception if you want a non-smoking room, otherwise they'll get you any room"
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"Test the bed and if it gives itches to your body, make demand to replace the sheet or change to a new room..."
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"Room 1936 have view overlooking KLIA Express track."
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