Booked dua bilik & semuanya dalam keadaan baik. Cantik sangat..at first pelik sebab customer ramai.. Rupanya bila dh masuk bilik,no wonder ramai customer yang pilih untuk menginap kt hotel ni.. Staff - Staff Hazim sangat membantu, peramah and sangat sopan. Cara staff ni handle customer pn sgt teratur..(1 of the reason will stay sini lg) thanks to him Pool- good, bersih (swimming attire please) Parking- easy to find , good (Free of Charge, tp make sure amik tiket parking ya..bukan pki kad touch and go) Overall was amazing experience.. Definetely will come again to this hotel. RECOMMENDED. Keep up the good work ! HAZIM tq!!!
makanan serious sedap breakfast. buffet yang sangat worth it. banyak pilihan makanan. service staff f&b pun sangat mesra dan banyak membantu. staff f&b yang mesra dan sentiasa senyum. keep it up the good work. thank you
Service good and staff tasnem so friendly 👍🏻😍 food are delicious absolutely will repeat back. The decorations of food was nice. Prices also affordable environments in good condition sure will repeat soon🤝🏻
Having a Hi-Tea with my family and all the food serve here is great. A lot of variety of food provided. Thank you for your service Ms Iman, Ms Qistina and Ms Tasneem and all the staff here is very friendly. Really recommend it.
The hotel is soo nice and the view to the city was amazing we had a great stay and we were soo comfortable And the staff was soo nice and professional in their work and soo friendly specially Mr.Akmal
Well located hotel with a very generous staff and front desk. This is my second time here and I like it here. The room service is superb Jackline she is very helpful and keeps the room very clean. Overall its nice for family and breakfast was decent
2nd time visits. Stayed here for 5d4n. The services provided by all staff are very great. From registration, bellman, and mostly the house keeping. Staff name Jackelin from house keeping is very friendly and helpful. She did our room very nicely clean, arranged to its order. She keep checking on us and asked for anything needed so that everything was enough from our end. We truly feel welcomed here and everything was perfect. Mr.Lee from registration and IT team also assist us with our wifi connection problem in our room. Within 2hours, we got our internet. Truly appreciate the helps & support from the staffs here. For sure will visit here again another time. Thanks Sunway Putra Hotel.
For one month that I stay in Suway Putra Hotel. I have a new friend, Jacgueline (House Keeping on 16th floor) friend who clean up my room everyday, asking me in every morning How are you today, do you want for more water, and make me feel like I’m home. I’m very impressed when I’m back to my room and everything is clean in everyday. Another one is all of staff of the hotel that I never know their name always smile and greeting me, security, concierge, house keeping, or electrician. That very warm greeting that I’ve never seen before.
Stayed for 3 nights. Very satisfied with the service. Very clean. Reasonable room rates. Staffs are friendly and helpful. Many nice food outlets in the same building. Our favorite place to stay in Kuala Lumpur. Excellent customer service by Shervin and Akmal
All staff spoke excellent English and each and every one of them was friendly, focused and dedicated to guest service. From front desk to concierge to room service and buffet to room cleaner, eager to be helpful. Check in and check out very fast, friendly and efficient despite a full occupancy during my stay. The entire hotel is absolutely clean and well maintained. The lobby is enormous and impressive with lots of comfortable seating. Wifi is free and fast everywhere. The room is very spacious and everything is good order. They leave a key in room so AC stays on when you go out. Comfy pillow top mattress/ 4 large pillows with extra in closet/ duvet and good quality sheets/black out curtains/safe/fridge/kettle/iron/ large smart TV. Nicely finished bathroom with all toiletries/face mirror/good towels/rain shower/strong water pressure and unlimited hot water/ there is Thermostat to control room temp/ aircon was silent and keep room as cold as you want. Nice clean gym and steam room on 11th floor . Large pool and jacuzzi on 11 with great view. Expansive Breakfast buffet 7:30 to 10:30, even at full capacity was always filled and fresh. Room service was fast/tasty food not too expensive. I never waited more than one minute for an elevator and seldom shared one with anyone. Lots of fast Elevators. Lobby is on 9. Entrance to mall on 4. separate bank of Elevators go to basement parking and LG and G in the mall where food court is located. My only complaint was some distant noise from the LRT and they transferred me to a perfectly quiet room. I appreciate the staff and my stay at Sunway Putra. …