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Sunway Putra Hotel

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Sunway Putra Hotel
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1,171 Reviews from our TripAdvisor Community

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Showing 922: English reviews
Johor Bahru, Malaysia
Level Contributor
13 reviews
6 hotel reviews
Reviewed 3 days ago NEW via mobile

This is a new hotel. Sunway is a well known brand in terms of quality. We stayed 1 night there. They provided quality service and hospitality. There is an iron facility in the room, extra pillows, clean bathroom and big size room.

Helpful?
Thank haidanur7
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this review

Dear Haidanur7, Thank you for the excellent rating and your beautiful comments of our hotel. I am delighted to know that our accommodation suited all your comfort needs. We hope to have the pleasure to welcome you back to the hotel in the near future. Thank you. Kind regards, Christopher Bong General Manager More 

Port Dickson
1 review
Reviewed 3 days ago NEW

Super excited to get upgraded to club suite. Room was super spacious and extremely clean. The interior was pretty chic too. Array of dishes for breakfast. Being right next to a mall makes it convient to shop. However parking space was a little congested and tedious. Overall it was plaesant and will surely come back again!

Review collected in partnership with this hotel

Helpful?
Thank Sarveni
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this review

Dear Sarveni, Thank you for choosing to stay with us and your lovely comments of our hotel. I am delighted to know that overall your stay was pleasant and comfortable. It was a pleasure to have been of service to you and we look forward to welcome you back to the hotel in the near future. Thank you. Kind regards,... More 

Singapore, Singapore
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 days ago NEW

The hotel sits within a mall but with an elevated lobby on the 9th floor. There's where the check-in lobby is and the lifts to your room. So two lifts from your room to the shopping floor below. Checking in at 1.30am was fast. ROOM Room was in good shape. Bathroom spacious. Toiletries good. Ask for a balcony if you... More 

Helpful?
Thank UmarAlhabshee
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this review

Dear UmarAlhabshee, Thank you for choosing to stay with us during your recent trip to Kuala Lumpur. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. However, I was disappointed to learn of the shortcomings you experienced with our office and printing support and we're currently taking steps to upgrade some... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

I have been stayed in sunway putra hotel for few times during short stay in KL. It had been a very pleasant stay. The bed was very comfortable that you wouldn't want to move out from it. I had an occasion being upgraded to club room without extra charge due to high capacity. For the breakfast, the size of breakfast... More 

Helpful?
Thank Shu Ting G
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this review

Dear Shu Ting, Thank you for the excellent rating and your lovely comments of our hotel. I am thrilled to know that you had a pleasant stay with us. Thank you for sharing your experiences and endorsing our service and our spread of breakfast buffet. It was a pleasure to have been of service to you and we hope to... More 

Singapore, Singapore
Level Contributor
8 reviews
Reviewed 6 days ago NEW via mobile

Was on a 2 days family vacation in KL and we booked Sunway Putra thru Booking.com. We arrived on 25 November for check in, I showed the front desk the confirmation invoice from Booking.com and processed the payment via credit card. I was told that the Maybank system was down and had to pay by cash of RM600 which I... More 

Helpful?
Thank rayslk
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this review

Dear Rayslk, My sincerest apologies for the inconvenience you experienced during your stay with us recently. Providing our guests with the best possible hospitality and service has always been our mission. I am disheartened to hear that there were area during your stay did not meet your expectations with services rendered. Rest assured that remedial action has been taken on... More 

Sutton Coldfield
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

The hotel is great - simply great from a comfort and location point of view. I purchased an upgrade to a King Club room and the room has a balcony, that if you go out onto it, you get amazing views of the KL skyline - and my favourite was in the morning during sunrise. The room itself is HUMUNGOUS... More 

Review collected in partnership with this hotel

Helpful?
Thank jayacharya
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this review

Dear Jayacharya, Thank you for staying with us during your visit to Kuala Lumpur and your comments of our hotel. We are sorry to learn that your stay experience was not as enjoyable as we would have liked it to be. We hope that you would accord us the opportunity to be of service to you again in the near... More 

Port Louis
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

The hotel is well situated. You have the sunway putra mall where ATM, shops are very closed. Small trains available to go to KLCC and KL Sentral. Rooms at the hotel are very spacious but lack of customer service. They seemed more money minded that giving good service. We did not received any information upon check in, time for breakfast,... More 

Helpful?
Thank Christelle-Mru
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this review

Dear Christelle-Mru, Thank you for taking the time to provide us your feedback on TripAdvisor. I am disappointed to learn that you were unhappy with the level of service provided by the front desk. Please accept our sincere apologies for any shortfall in our ability to provide you with the highest levels of service possible. Your feedback has been shared... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Very clean Hotel and i would Recommend to Middle eastern tourists. Attached to train station, decent Mall and it is just 10 min drive from the everywhere. On top of that the staff are very helpful. They even offered there service after check out.

Helpful?
Thank Hamza M
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this review

Dear Hamza, Thank you for choosing to stay with us and your wonderful comments of our hotel. I am so pleased that you had a wonderful time at Sunway Putra Hotel. Your praises of our staff are inspiring and gratifying. Our team and I are truly honored that you recognized our efforts on making your stay unique, personal and memorable.... More 

Cairo
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Great hotel , room was very good a little bit tight for superior room but its really value for money, breakfast was amazing the hotel is very close to all public transportation like metro and bus aslo we used uber services like most of the places will cost you from 10 to 15 MYR highly recommended also there is a... More 

Helpful?
1 Thank Ahmed_Shaer
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this review

Dear Ahmed, Thank you for the excellent rating and your wonderful comments of our hotel. I am thrilled to know that you had a magnificent stay with us. It was a pleasure to have been of service to you and we certainly look forward to welcome you back to the hotel in the near future. Thank you. Kind regards, Christopher... More 

Perth, United Kingdom
Level Contributor
103 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 1 week ago

You have a huge choice of 4 and 5 start hotels in KL at good value. This hotel is attached to a large indoor Mall. It is located a bit out from the main sites but easy enough to walk which lets you experience the city. The room we were allocated smelled of cigarette smoke ( it is a no... More 

Helpful?
Thank riverlife
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this review

Dear Riverlife, Thank you for choosing to stay with us during your recent visit to Kuala Lumpur. I am delighted to know that overall your stay with us was pleasant and enjoyable. I hope to have the pleasure to welcome you back to the hotel in the near future. Thank you. Kind regards, Christopher Bong General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sunway Putra Hotel is a brand new 5-star hotel in Kuala Lumpur that is perfect for work or play. Located along the Diamond Triangle, the hotel is only 15 minutes away from the central business district of Kuala Lumpur and strategically poised in one of the most vibrant parts of the city. Overlooking the iconic Putra World Trade Centre and adjacent to Sunway Putra Mall, the hotel enjoys superb transportation access and provides an exciting place to stay, shop and dine. We offer 650 completely renovated guestrooms with four classic collection; Superior, Deluxe, Classic Suites and Clubs, a large divisible Grand Ballroom along with 14 other spacious function rooms that caters to MICE delegates as well as high profile guests and celebrated socialites. At Sunway Putra Hotel, we provide fawning service, creative catering and innovative spaces to make your stay not just memorable but also spectacular! ... more   less 

Additional Information about Sunway Putra Hotel

Address: 100 Jalan Putra, Kuala Lumpur 50350, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $73 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sunway Putra Hotel 5*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Orbitz, Travelocity, Agoda and Asiatravel.com Holdings so you can book your Sunway Putra Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Legend Hotel Kuala Lumpur
Legend Kuala Lumpur
Hotel Style:
#28 Business Hotel in Kuala Lumpur
#29 Luxury Hotel in Kuala Lumpur
#31 Family Hotel in Kuala Lumpur
#31 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Putra Hotel staff and other travellers.
26 questions
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Questions? Get answers from Sunway Putra Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing Petronas without a doubt. Its magical at night.”
 of 5 bubbles Rishin1980, 14 Nov 2016 | Read review
“High levels with the view of the Towers and Pool”
 of 5 bubbles Yusu_Ima, 24 Oct 2016 | Read review
“Looking for stay with huge family, go for it and don't forget to ask for a room with Good View and higher floor.”
 of 5 bubbles WayfarerMK, 22 Oct 2016 | Read review
“i think any room on the floor of swimming area is good.”
 of 5 bubbles 123_123Kathmandu, 17 Oct 2016 | Read review
“Higher Floors Better as it will be easier to take the lift up and down.”
 of 5 bubbles FrenchRemix, 16 Oct 2016 | Read review
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