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Renaissance Kuala Lumpur Hotel

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Renaissance Kuala Lumpur Hotel
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3,343 Reviews from our TripAdvisor Community

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Showing 2,587: English reviews
Reviewed yesterday NEWvia mobile

First I would like to apologise for the delayed review. We visited KL in Nov 2016, and had an extremely enjoyable holiday. After a long haul journey we were delighted to arrive at Renaissance hotel in KL where Lilian and Ihsaan provided a warm welcome and a swift check in into one of their newly renovated rooms; it was spectacular!...

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Thank sabzainy
Bengaluru, India
Reviewed 2 days ago NEW

We stayed in this hotel in the last week of January,2017 for 2 nights. It was a memorable experience with blend of awesome location, law dropping view of twin towers from our room and superb hospitality. The Twin tower and the city center is within walking distance from this hotel and you can always access to these happening places. We...

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Thank moumi45963
Petaling Jaya, Selangor, Malaysia
Reviewed 4 days ago NEW

the room was very comfortable and clean. service and housekeeping was excellent. room was great the use of lounge was excellent ( breakfast buffet was a bit chaotic for me, so we had simple breakfast at 24th floor lounge instead which was excellent ) staffs at lounge were very helpful and nice

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1Thank Sunshine Z
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Sunshine Z, Thank you for the full 5-bubble rating you have accorded us in TripAdvisor. I'm glad to hear that you had a positive experience with us. One of the perks of staying in our Club or Lifestyle rooms is that you'll enjoy the privileges of having breakfast with more privacy in our Club or Lifestyle Lounge. Hope you...

Reviewed 5 days ago NEW

This is an amazing place to stay, we had stayed in the premium twin tower view room and the experience was great. the staffs were very helpful and generous. Located in the center of the city and easy to commute to other places. Must stay !

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Helpful?
1Thank Shruti I
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Hi Shruti I, Thanks a lot for recommending us to other fellow travelers and for those amazing comments. Our staff pride themselves on taking good care of our guests, and they don't seem to have disappointed this time. I hope you'll be coming by this way again, and I'm looking forward to seeing you with us in future. Yours sincerely,...

Kota Bharu, Malaysia
Reviewed 5 days ago NEW

The new renovated contemporary themed rooms are really heartwarming and worth the money. Great location, good food and helping staff are always a plus point for this hotel. In addition you have a great view of both KL tower and Petronas Towers.

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2Thank zeenie2017
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear zeenie2017, Thanks for the lovely comments of our newly restyled Deluxe rooms. We're very proud of them and love hearing great feedback from our guests who have stayed there just like you. We hope you continue to stay here regularly, and we look forward to welcoming you again. Yours sincerely, Robert Frager General Manager

Reviewed 5 days ago NEW

Was welcomed to the hotel with fresh juice at check in. Our bags were tagged when we got our of our ride from the airport and were delivered to our room. They have an oasis on the 4th floor. Large pool area, swim-up bar - feels like you are at a retreat. The room was large and comfortable. They cleared...

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2Thank Katie C
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Katie C, It was lovely reading your comments about your recent stay here. I'm delighted to know that you were well taken care of from the moment you arrived till the moment you checked out. Yes, indeed, the poolside area is like an oasis in the middle of the city and it seems that you have had the opportunity...

Reviewed 5 days ago NEWvia mobile

We would like to take the opportunity to thank all the staff members at this beautiful hotel . This hotel offers a very high standard of service in every area.the rooms are amazing only one thing if you don't like noise during the night pick a room in the East wing.it has a massive variety of breakfast a big clean...

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2Thank amys3131
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear amys3131, It was indeed a great pleasure reading your review of your stay here. Reviews such as yours motivate our staff to strive even more to maintain these high level of service standards. I will share your compliments of Ansari to the man himself as he will be delighted to know that you have remembered him. We look forward...

Reviewed 6 days ago NEW

As a frequent traveller and a Marriott platinum member with over 100 nights a year in the Marriott chain, I would say this hotel is right up there. They were doing some refurbishment while I was there, but I was made aware of it, and it posted no problems what so ever. They have some nice restaurants in the hotel,...

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1Thank Sten O
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Sten O, Thank you for being a loyal guest of Marriott and we're delighted that you stayed with us as well as pleased to hear that you had a positive experience here. Yes, we are in the midst of renovating our Hotel in phases with the first phase of Deluxe rooms completed already. It's always great to know that...

Nairobi, Kenya
Reviewed 6 days ago NEW

Check in/out was very smooth... hotel lobby setting is very nice.... room is spacious and great staff - very friendly.... got a good view of the towers from my room... bed was comfy and nice.. the location of the hotel is excellent, walking distance to the petronas towers and other shopping malls..

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2Thank rups100
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear rups100, Am delighted to hear that all went well during your recent stay with us. Our staff are always striving to ensure that our guests feel welcomed and they'll be glad to know that you appreciated that. Am not sure if you managed to ride on the monorail; it's just a stone's throw away and will take you very...

Lund, Sweden
Reviewed 1 week ago

I booked this hotel in the last minute and picked it because it is a Marriott Hotel and then i thought I knew what I would get. Unfortunately I was wrong. + The location is really good, walking distance to the twin towers and the shopping mals + The staff is so friendly and really professional when you talk to...

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Helpful?
Thank oscarmolin
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear oscarmolin, Please accept my sincere apologies for the inconvenience that you faced during your recent stay with us. Our hotel is currently undergoing renovation in phases with the first phase of Deluxe rooms completed. These newly restyled rooms are contemporary and aligned with our Renaissance branding. Your business is important to us, and we hope you'll provide us with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Discover the heart of Malaysia while enjoying a wide range of exceptional amenities at the Renaissance Kuala Lumpur Hotel, a Marriott Luxury & Lifestyle Collection. Providing an unparalleled location, ideal for business or leisure, our KL City hotel's expansive offering of sophisticated guest rooms and suites feature deluxe bedding, high-speed Internet and marble bathrooms. Filling two magnificent towers, our choice of accommodations includes those with lounge access, picturesque views of the city skyline and lavish hospitality services. Boasting a plethora of dining options, our seven restaurants offer everything from authentic Chinese cuisine to a tantalising all-day buffet, along with outdoor dining next to our Olympic-sized pool. As one of the premier convention hotels in Kuala Lumpur, our venue features state-of-the-art facilities and the largest pillar-free ballroom in Malaysia. And, for the ultimate relaxation, experience our on-site Mandara Spa, with its soothing atmosphere and luxury treatments. ... more   less 

Additional Information about Renaissance Kuala Lumpur Hotel

Address: Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $91 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Number of rooms: 910
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Marriott, Travelocity, Hotels.com and Agoda so you can book your Renaissance Kuala Lumpur Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance
Hotel Style:
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#28 Romantic Hotel in Kuala Lumpur
#31 Business Hotel in Kuala Lumpur
#33 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Kuala Lumpur Hotel staff and other travellers.
52 questions
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Questions? Get answers from Renaissance Kuala Lumpur Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in 22nd flor and above, in the east wing.”
  • View from our room
 of 5 bubbles moumi45963, 17 Feb 2017 | Read review
“Ask for the renovated rooms.”
 of 5 bubbles zeenie2017, 14 Feb 2017 | Read review
“Very convinent location”
 of 5 bubbles Ph0enix2014, 11 Feb 2017 | Read review
“Book rooms facing the Petronas towers at higher floor, view is breath taking”
 of 5 bubbles arindamsen10, 8 Feb 2017 | Read review
“Rooms in east wing were refurbished, but there is smell in the hall way.”
 of 5 bubbles linandhui, 5 Feb 2017 | Read review
5 of 5