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Renaissance Kuala Lumpur Hotel

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3,299 Reviews from our TripAdvisor Community

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Showing 2,548: English reviews
Xiamen, China
Reviewed yesterday NEW

We went here in early 2017 on our way to Australia. The staff on arrival were great and explained that some work was going on in the hotel as they are upgrading the property, and for this reason they upgraded us to a club room and for that I thanked them. Try and get breakfast included in your rate as...

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Helpful?
Thank Xian1234
Sheffield, United Kingdom
Reviewed 4 days ago NEW

Lovely hotel situated at the junction of a very busy interchange! Once you have managed to cross the very crazy road, the hotel is a most comfortable and tranquil place to stay. Opposite the Monorail station, and within 5-6 minute walk of Dang Wangi station on the MRT (underground tube system) - makes for easy access to anywhere in KL....

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2Thank 19Jules69
Reviewed 4 days ago NEW

We were pleasantly surprised about the upgrade for being a Marriott member. Upon check-in, staff mentioned there'll be sounds and noises from construction on the floors above us in the morning. We checked in around 9:15 pm and had a late night dinner at Jalan Alor. Our first room was on the 10th floor in the West Wing. This wing...

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1Thank WanderEyes
Reviewed 4 days ago NEW

Assigned to the room with KLCC view in east wing, room is spacious but look old. Concierge team is very helpful by provoding direction and assist us to get a taxi. Just a few minutes walk to KLCC and monorail station. Will be back and hope to experience the newly renovated room.

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1Thank Ardella Y
Mae Hong Son Province, Thailand
Reviewed 5 days ago NEW

As a business traveller, i always travel and around and Renaissance kl lounge at the 25th floor provides the excellent service. Provide private space for your meetings/ work....service was excellent. Club Floor manager, Chow is always alert and notices on all details of a guest. They would make sure everything is good till departure. Will definitely be back again. Keep...

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2Thank rwong100
Mumbai (Bombay), India
Reviewed 1 week ago NEW

This Marriott hotel is about 12 minutes from the KLCC towers. The hotel is large with well appointed rooms. you can view the towers form the room windows and it looks beautiful at night! The rooms come with complimentary breakfast and WiFi. The buffet is good spread of continental, Indian, Malay and Chinese options. The staff is extremely helpful. The...

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3Thank NUPURG321
Mumbai (Bombay), India
Reviewed 1 week ago via mobile

Word of advise. Stay in the west wing. They have renovated it, and made it just wow. I was upgraded to a suit, and it was divine. The renovated rooms are modern, luxurious and simply wow. Rest, there is nothing to complain. The service is great, people delightful. This is an ideal hotel to conduct and event. The staff is...

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3Thank Bhawanipathania
Straznice, Jihomoravsky Kraj, Czech Republic
Reviewed 1 week ago

We stayed in the hotel in the end of December 2016 for 5 nights. Advantage of the hotel is good distance to the Petronas Towers and good quality of breakfast. Our booking was to East Wing, which is very old, outdated and it is generaly not 4* level, more like 2*. After our complaint we were relocated to the West...

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1Thank Petr J
Renaissance_KL, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

We appreciate you taking time to share with us your experience and please accept our sincere apologies for the inconvenience caused while staying in our hotel. I have shared your positive comments on the breakfast with our F&B team and great to know you enjoyed your stay in our new room. Your business is important to us and we all...

Reviewed 1 week ago via mobile

Had a wonderful time...the pool is very nice Staff is friendly and rooms were cleaned properly All the facilities were good Breakfast was superb Close by to the monorail Can get taxi anytime to go anywhere Walking distance to klcc

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2Thank Mohaddisa J
Banda Aceh, Indonesia
Reviewed 1 week ago

Spent a week in the hotel with family (3 children). Rented 2 rooms, requested rooms with connecting doors, and was upgraded to two club rooms on the west wing. Overall a very enjoyable stay. Albeit the establishment (with decor that) are kind of old, the service was good, room was clean, with very large and soft bed. Breakfast in all...

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2Thank Rahmad D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Discover the heart of Malaysia while enjoying a wide range of exceptional amenities at the Renaissance Kuala Lumpur Hotel, a Marriott Luxury & Lifestyle Collection. Providing an unparalleled location, ideal for business or leisure, our KL City hotel's expansive offering of sophisticated guest rooms and suites feature deluxe bedding, high-speed Internet and marble bathrooms. Filling two magnificent towers, our choice of accommodations includes those with lounge access, picturesque views of the city skyline and lavish hospitality services. Boasting a plethora of dining options, our seven restaurants offer everything from authentic Chinese cuisine to a tantalising all-day buffet, along with outdoor dining next to our Olympic-sized pool. As one of the premier convention hotels in Kuala Lumpur, our venue features state-of-the-art facilities and the largest pillar-free ballroom in Malaysia. And, for the ultimate relaxation, experience our on-site Mandara Spa, with its soothing atmosphere and luxury treatments. ... more   less 

Additional Information about Renaissance Kuala Lumpur Hotel

Address: Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $90 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Number of rooms: 910
Reservation Options:
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Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance
Hotel Style:
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#28 Romantic Hotel in Kuala Lumpur
#31 Business Hotel in Kuala Lumpur
#33 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Kuala Lumpur Hotel staff and other travellers.
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Questions? Get answers from Renaissance Kuala Lumpur Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't mind a bit of building work noise, ask if you can be in the West Wing - rooms being refurbished. We were in 1115”
 of 5 bubbles 19Jules69, 13 Jan 2017 | Read review
“Ask for rooms with a view of the twin towers.”
 of 5 bubbles NUPURG321, 10 Jan 2017 | Read review
“Ask your driver to drop you off in the East Wing, all check-ins are conducted in the East Wing not in the West Wing.”
 of 5 bubbles RahmadD_13, 7 Jan 2017 | Read review
“Avoid the doors in the corridor”
 of 5 bubbles 371aymanh, 5 Jan 2017 | Read review
“Best Swimming Pool in town”
 of 5 bubbles mskong, 4 Jan 2017 | Read review
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