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Renaissance Kuala Lumpur Hotel

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Renaissance Kuala Lumpur Hotel
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3,464 Reviews from our TripAdvisor Community

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Showing 2,683: English reviews
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Reviewed yesterday NEWvia mobile

Decided to try Renaissance KL this time for my transist stay in KL since i have been frequent guest of JW marriott Was upgraded to the renaissance suite, west wing and appreciated that Newly renovated suite, big, clean and comfortable The lounge access is only available at the east wing as the lounge at west wing is closed for renovation...

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Helpful?
Thank UpperGuest
Cairo, Egypt
Reviewed yesterday NEW

this hotel is very conveniently located , the staff are friendly accommodating , breakfast is good wide variety of western style and Asian ... easy access to mono rail and walking distance to petronas towers, malls , shops, cafes , restaurants...etc its a couple of stops to the center golden traingel. our room was very nice , spacious lovely views...

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Thank Karim R
Agra, India
Reviewed yesterday NEWvia mobile

Stayed in the hotel from 20 to 23 April for three nights! The lobby is attractive ! The food in the breakfast buffet though contains a sufficient variety yet may not be ample for the Indian vegetarians who may have to rely mainly on fruits. The restaurant 'temptations' is quite spacious. The room service is good! The location is excellent!...

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Thank Shaileshsrivastava
Bengaluru, India
Reviewed yesterday NEWvia mobile

Very nice hotel. Fixtures in room seem a little old but are still ok. Good service and courteous staff. Walkable distance from the Petronas towers. Good breakfast buffet spread and caters to all travellers from different countries. South Indian food also available in breakfast buffet. Nice pool and service at pool is good too. Overall a good experience.

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Thank vijayendra_c
Doncaster, United Kingdom
Reviewed 3 days ago NEW

Stayed 3 nights here lovely hotel with good service and facilities, choice of restauerants plus a very nice pool area. A good location for the tram system a short walk from the petronas towers and shopping malls. Did find drinks at the bar were a bit pricey the outside pool bar had 2 for one between 5pm and 7pm. They...

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Thank PETER D
Tampere, Finland
Reviewed 3 days ago NEW

We had a reservation for a room in East Wing but were upgraded to a renovated deluxe room in west wing. The newly renovated room had very good layout and amenities. We especially appreciated the very comfy bed. There were a few drawbacks with the room. Aircon was not renovated and although it worked perfectly it was noisy. It was...

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Helpful?
Thank Niko_Tampere
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Niko_Tampere, Thank you for taking the time to review your stay with us. Your feedback is integral to our ability to continue to improve our service. I have shared your comments with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. My most sincere apologies for the inconvenience and we hope...

kuching
Reviewed 4 days ago NEWvia mobile

Let's start with the location of the hotel. Located 5 mins away from petronas twin tower (worlds tallest twin tower) and about 3 minutes walk from the monorail station that can connect you to the entire city in Kuala Lumpur. The staff are very friendly and helpful. The hotel has 2 wings east and west. I don't have any personal...

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Helpful?
Thank miss2006
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear miss2006, Thanks for the lovely comments of our hotel facilities. We're very proud of them and love hearing great feedback from our guests.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again. Yours sincerely, Robert Frager General Manager

Batu Caves, Malaysia
Reviewed 5 days ago NEW

Excellent Location. Hard Rock cafe, Kuala Lumpur just across the road. The LRT Station just across the road, and the LRT can take you to any city center hot spot. Kuala Lumpur Twin Tower, KLCC just few hundred meter away from the hotel. The hotel swimming pool is a MUST see facilities .

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Helpful?
Thank Simon K
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Simon K, Thanks for the lovely comments on your stay especially on our pool. We're very proud of it and love hearing great feedback from our guests. We hope you continue to stay here regularly, and we look forward to welcoming you again. Yours sincerely, Robert Frager General Manager

Dar es Salaam
Reviewed 5 days ago NEWvia mobile

This is probably one of the best hotels I've visited, stayed there 5 nights, wanted to stay more, unfortunately a holiday has to come to an end! The staff were amazing, very helpful, and very cheerful. The pros of the hotel Their rooms are lovely, bathrooms are excellent, you just can't ask for a cozier room! Their food is delicious,...

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Helpful?
Thank Sajjad E
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Sajjad E, It was indeed a great pleasure reading your review of your stay here. Reviews such as yours motivate our staff to strive even more to maintain these high level of service standards. I will share your compliments with our staff. We look forward to seeing you again in the future too! Yours sincerely, Robert Frager General Manager

Limerick, Ireland
Reviewed 1 week ago

Great location to walk to Twin Towers and other attractions in the area. Hotel staff was very friendly and rooms were comfortable. Pool area great for relaxing and spa was wonderful. I recommend this for solo travelers or families.

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Helpful?
Thank wendysender
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Wendysender, Thanks for the lovely comments on your stay. We're very proud of our recreation and love hearing great feedback from our guests. We hope you continue to stay here regularly, and we look forward to welcoming you again. Yours sincerely, Robert Frager General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Discover the heart of Malaysia while enjoying a wide range of exceptional amenities at the Renaissance Kuala Lumpur Hotel, a Marriott Luxury & Lifestyle Collection. Providing an unparalleled location, ideal for business or leisure, our KL City hotel's expansive offering of sophisticated guest rooms and suites feature deluxe bedding, high-speed Internet and marble bathrooms. Filling two magnificent towers, our choice of accommodations includes those with lounge access, picturesque views of the city skyline and lavish hospitality services. Boasting a plethora of dining options, our seven restaurants offer everything from authentic Chinese cuisine to a tantalising all-day buffet, along with outdoor dining next to our Olympic-sized pool. As one of the premier convention hotels in Kuala Lumpur, our venue features state-of-the-art facilities and the largest pillar-free ballroom in Malaysia. And, for the ultimate relaxation, experience our on-site Mandara Spa, with its soothing atmosphere and luxury treatments. ... more   less 

Additional Information about Renaissance Kuala Lumpur Hotel

Address: Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $89 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Number of rooms: 910
Reservation Options:
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Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance
Hotel Style:
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#28 Romantic Hotel in Kuala Lumpur
#31 Business Hotel in Kuala Lumpur
#34 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Kuala Lumpur Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be in East Tower facing Petronas Towers. The view is incredible to wake up and go to sleep”
wendysender, 22 Apr 2017 | Read review
“As far as we know wifi is free only if you are a Marriott Rewards member. Go for the newly renovated and upgraded rooms, if you can.”
RER69, 19 Apr 2017 | Read review
“If you want Twin Tower view, ask for East wing”
Reddyrs, 19 Apr 2017 | Read review
“East Wing is more convenient”
  • View from the room
SarahI487, 14 Apr 2017 | Read review
“I prefer West Wing”
pallop2017, 9 Apr 2017 | Read review
5 of 5