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Berjaya Times Square Hotel, Kuala Lumpur

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Berjaya Times Square Hotel, Kuala Lumpur
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2,217 Reviews from our TripAdvisor Community

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Showing 1,999: English reviews
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Brighton, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed at Berjaya Times Square hotel for 3 nights for my partners 65th birthday they surprised him with a beautiful chocolate cake which was delicious. The hotel room was huge well cleaned with an amazing view of KL tower & Patronas towers. The bathroom was clean but could do with a bit of an update. We payed for breakfast...

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Helpful?
Thank sharron m
Reviewed 4 days ago NEW

I stopped over at KL for a few days on my way to Langkawi for the main part of my honeymoon. As I was staying for a few days it didnt really matter but I was very disappointed in the room. It is very dated although this may be because I chose to have a smoking room. The staff were...

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Helpful?
Thank Wahidul I
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear Wahidul I, Thank you for taking the time to provide your feedback regarding your recent stay. I am certainly disappointed that your stay was not all that it could have been during this memorable occasion. I would like to apologize on behalf of the hotel and my team, for your stay experience. We appreciate your valuable feedback as it...

Dumfries and Galloway, United Kingdom
Reviewed 5 days ago NEW

We spent 3 nights here at the end of our Malaysian holiday. Staff were extremely helpful and friendly from the moment we checked in until we left. They offered expert advice on shortest routes to various places of interest as well as booking 'Grab' taxis, etc. The breakfast buffet had an excellent selection of both hot and cold dishes, fruit,...

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Helpful?
Thank Felixj53
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Thank you for taking the time to share your experience with us. It is always very important to have close contact to our guest and learn about the preferences. We are happy to hear about your satisfaction with our service and location and appreciate your time in sharing with the other readers. We truly appreciate the kind words and are...

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

Thoroughly enjoyed my 2 nights at the berjaya Times Square after a long flight from the uk we were welcomed with a drink and waited for our room to become available it was early in the morning but they still accommodated us this hotel is right in the middle of the action most a walk away the mono rail is...

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Helpful?
Thank softop93
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear softop93, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Thank you and we...

Melbourne, Australia
Reviewed 6 days ago NEW

On arrival at the hotel we were greeted with a lovely welcome smile and friendly hospitality by the Duty Manager Karen. Since this was our fourth visit to the Berjaya Time Square Hotel, Karen offered us and our friends an upgrade to Premium rooms, the check in was quick and our room was ready by 10.00am. The rooms had a...

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Helpful?
Thank UdumanK
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear UdumanK, Thank you very much for your positive and informative review! We are happy that you enjoyed your stay with us and your recommendation is highly appreciated. Our team members believe in providing that personalized service, your kind words of appreciation will be shared with the team and would certainly motivate them! We are very proud of our team,...

Bangkok, Thailand
Reviewed 6 days ago NEW

Pros: Great location, friendly, helpful staff, easy check-in, nice lobby, big pool, good breakfast variety. But the breakfast area was crazy busy in the mornings! They could hardly keep up with the food. One morning I sat down and had a dirty knife at my place setting. It's just too crowded and busy for them to keep up. The room...

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Helpful?
1Thank beancounter73
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear beancounter73, Thank you for taking the time to share your feedback with us. We appreciate your positive comments on our location, friendly and helpful staffs and the huge pool. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all...

Reviewed 1 week ago via mobile

Spent two nights here before heading to Bali. It was my partners birthday and after exploring the city we came back to our room to find the staff had left us a cake. Not only was the cake delicious, the staff are super friendly and the rooms are incredible. It's easy access to shops and a tour bus which is...

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Helpful?
Thank Tiffany M
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear Tiffany M, Thank you for the wonderful review! It makes us all very proud of what we do and it gives us a boost of energy and motivation and drives us on. We are thrilled that you have enjoyed your stay with us. Thank you for choosing the Berjaya Times Square Hotel and thank you for sharing your experience....

ware hertfordshire
Reviewed 1 week ago

Highly recommend this hotel. Central to all major sites of interest. Most within walking distance. Staff excellent friendly and helpful. Room was massive we had One with brilliant view of both the KL Tower an Petronas towers. Breakfast was plentiful but do agree with s previous report over a proper egg chef. Basically has everything you could ever need. Plus...

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1Thank displeased064
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear displeased064, Thank you for your wonderful feedback and for giving us high recommendations!! We are delighted to read that you have enjoyed staying with us. Thank you for your comments regarding our rooms, breakfast, and location. Also, thank you for mentioning our staff as very friendly, helpful and excellent. We will make sure to share your compliments with the...

Gloucester
Reviewed 1 week ago

We stayed for 3 nights after a week in Phuket. Hotel easy to find as it is in the huge Times Square shopping centre. We caught the KLIA from KL airport then the monorail to the hotel which was easy but a bit of a chore with heavy cases as there are quite a few steps up and down from...

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Helpful?
Thank jeanniem
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear jeanniem, Thank you on your great review. We are thrilled your stay with us was enjoyable and we will certainly try and improve on a few points you have raised on which we can do better. Thank you for choosing Berjaya Times Square Hotel and if you decide to return once again, please feel free to contact us for...

Singapore, Singapore
Reviewed 1 week ago

Nice and big room for us, we love the bathrooms, located strategically near the train station and connected to mall where you can have your meal conveniently. The staff is friendly and the breakfast option is quite ok.

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Helpful?
Thank cherrymusic
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear cherrymusic, Thank you for taking your time and effort to share your experience with us. We are happy that you had such a wonderful time with us and enjoyed your stay. We are happy that our breakfast selection, accommodations and location found your appreciation. I will certainly share as well with my team your kind remarks on the service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Big Apple Restaurant
Big Apple Restaurant
Cuisines: International, Asian, Malaysian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
A tower of zest and charm, this hotel is centrally located in the heart of the business and shopping district of Kuala Lumpur. Housed within the Berjaya Times Square’s shopping mall, accessibility is the key trait with monorails directly connecting all strategic locations in town right to its doorstep. Well-appointed where every detail is vigilantly crafted to a fine balance, it is no wonder this hotel is touted the preferred destination for business and leisure. ... more   less 

Additional Information about Berjaya Times Square Hotel, Kuala Lumpur

Address: 1 Jalan Imbi, Kuala Lumpur 55100, Malaysia (Formerly Berjaya Times Square Hotel)
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $80 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Berjaya Times Square Hotel, Kuala Lumpur 4.5*
Number of rooms: 650
Reservation Options:
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Also Known As:
Berjaya Times Square Hotel, Kuala Lumpur - Malaysia Hotel Kuala Lumpur
Berjaya Times Square Kuala Lumpur
Hotel Style:
#35 Family Hotel in Kuala Lumpur
#49 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Berjaya Times Square Hotel, Kuala Lumpur staff and other travellers.
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Questions? Get answers from Berjaya Times Square Hotel, Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 21st floor at the end of a corridor and found our room very quiet. Views acceptable”
 of 5 bubbles Felixj53, 20 Mar 2017 | Read review
“Ask for room with view of towers. Then you can see the light show”
 of 5 bubbles displeased064, 17 Mar 2017 | Read review
“higher the better view”
 of 5 bubbles maggieviz, 14 Mar 2017 | Read review
“Corner rooms are excellent. We had a premium room 2322. See our review.”
 of 5 bubbles Knighttraveller56, 12 Mar 2017 | Read review
“2217 has a great view of the Twin Towers”
  • Twin Towers at night
  • KL Towers at night
 of 5 bubbles gordonh591, 10 Mar 2017 | Read review
5 of 5