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Carcosa Seri Negara

103 reviews
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Traveller (78)
Dining (22)
Room & Suite (18)
Overview
  • Excellent49%
  • Very good22%
  • Average16%
  • Poor6%
  • Terrible7%
30 Jun 2016
“The Royal Scent”
2 May 2016
“Carcosa Seri Negara is closed, pending renovation works”
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Room Service
Suites
Concierge
5.0 Star Hotel
All hotel details
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Reviews (103)Write a Review
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41 - 45 of 89 reviews
Reviewed 15 August 2013

I lik the place I ve been there twice and was always relaxing nice staff smilling a ready to help.place to take your beloving.go and enjoy the nature all the threes around the property.J'aime l'endroit c'est tres relaxant un lieu presque unique au centre de...More

1  Thank angeliuswings
Response from HotelManagerCSN, Manager at Carcosa Seri NegaraResponded 11 September 2013

Thank you for taking the time to comment during your recent visit to Carcosa Seri Negara and we are glad that you enjoyed your time here with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our...More

Reviewed 14 August 2013

Called to ask about the Hi-Tea before booking a table for me & my 5 yrs old son, was explained by Mr. Shahril (helpful & knowlwdgeable) that the restaurant was fully booked, he will arrange a balcony table for us and I agreed. Reached there...More

5  Thank Q Q
Response from HotelManagerCSN, Manager at Carcosa Seri NegaraResponded 11 September 2013

Thank you for taking the time to bring to my attention the problem you have encountered at our Drawing room. In our efforts to achieve a level of service whereby guest expectations are being anticipated and met, we have obviously failed on this occasion. Please...More

Reviewed 9 August 2013 via mobile

Tried the range of breakfast selection offered by carcosa (english and continental). I thought the food served were nothing special nor great with the price charged. It is better to go to other hotels for breakfast where there are more choices of food.More

4  Thank VinaSoepie
Response from HotelManagerCSN, General Manager at Carcosa Seri NegaraResponded 12 August 2013

Thank you for taking the time to bring to my attention about the pricing for the ala carte English and Continental breakfast at our restaurant. In our efforts to achieve a level of service whereby guest expectations are being anticipated and met, we have obviously...More

Reviewed 18 June 2013 via mobile

Lunch at the varandah restaurant was memorable. Setting was beautiful and so was the food. Salmon was perfectly cooked, boneless and with a creamy vegetable sauce. Apple pie wrapped in filo pastry with ice cream was to die for. They have a good wine selection...More

2  Thank LittleMsMe
Response from HotelManagerCSN, Manager at Carcosa Seri NegaraResponded 19 June 2013

Thank you for taking the time to comment during your recent visit to Carcosa Seri Negara and we are glad that you enjoyed your time here with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our...More

Reviewed 1 May 2013

Afternoon tea here is mediocre. Scones were not authentic. Selection of cakes is average. Waiters were not very knowledgeable and did not know about Darjeeling tea! Atmosphere though is nice in a traditional colonial setting.More

3  Thank UKJohn88
Response from HotelManagerCSN, Manager at Carcosa Seri NegaraResponded 9 May 2013

Thank you for taking the time to bring to my attention the problem you have encountered at our Drawing room. In our efforts to achieve a level of service whereby guest expectations are being anticipated and met, we have obviously failed on this occasion. Please...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Things to do
Restaurant
Details
Hotel class
Hotel Style
#68 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms
Details
Hotel class
Hotel Style
#68 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms
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Traveller (78)
Dining (22)
Room & Suite (18)
Business Centre & Event Rooms (1)
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Room Tips
"No problems about rooms: any is excellent. One must be aware that the only reasonable access is by cab, so..."
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"Reservations on weekends would be advised."
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"all the rooms are of a very high quality I stayed for only three days in room 24 I think as you are known by..."
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"Rooms looking out to the garden are nice but make sure that your alcove/sitting room has air-conditioning."
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