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Carcosa Seri Negara

103 reviews
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Traveller (78)
Dining (22)
Room & Suite (18)
Overview
  • Excellent49%
  • Very good22%
  • Average16%
  • Poor6%
  • Terrible7%
30 Jun 2016
“The Royal Scent”
2 May 2016
“Carcosa Seri Negara is closed, pending renovation works”
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Room Service
Suites
Concierge
5.0 Star Hotel
All hotel details
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Reviews (103)Write a Review
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51 - 55 of 89 reviews
Reviewed 18 January 2013

We had a garden wedding at Seri Negara in December and it worked beautifully. The organiser Vanessa was thorough and responded to our requests on time. It is recommended to upgrade to the Ledang Room as the other room would be too small, unless you're...More

2  Thank DavidHilton1
Response from HotelManagerCSN, Manager at Carcosa Seri NegaraResponded 30 January 2013

Dear Mr. Hilton, Thank you for your wonderful positive feedback here on your experience with us in Carcosa Seri Negara. We are extremely honored to be a part of the team on such memorable and important function. We thank YOU for giving us the opportunity...More

Reviewed 9 January 2013

I stayed at Carcosa for 1 night with my mum during an 8 night stay in Kuala Lumpur. Our taxi driver hadn't been to the hotel before so it took a little longer than expected. The hotel is a beautiful old building set amongst a...More

1  Thank Amanda G
Response from HotelManagerCSN, Manager at Carcosa Seri NegaraResponded 28 January 2013

Thank you for taking the time to comment during your recent visit to Carcosa Seri Negara and we are glad to you enjoyed your time here with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our...More

Reviewed 7 November 2012

Whilst I havent actually stayed at Carcosa I have visted over a number of years. My first visit in 1992 was for afternoon tea,I remember a very opulent dining room filled with small groups of well to do ladies grazing on the wonderful afternoon tea....More

Thank Margo5000
Response from HotelManagerCSN, Guest Service Agent at Carcosa Seri NegaraResponded 21 December 2012

Thank you for taking the time to comment during your recent visit to the Drawing Room for High Tea. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank...More

Reviewed 29 August 2012

Reading down the reviews and also having been there I think we were lucky the day we went here for afternoon tea. Our hotel booked us in and we could only sit outside which was fine with us as we sat just on the steps...More

Thank Five15
Response from HotelManagerCSN, Guest Service Agent at Carcosa Seri NegaraResponded 16 September 2012

Thank you for taking the time to comment during your recent visit to the Drawing Room for High Tea. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank...More

Reviewed 15 August 2012

Can you believe it, tea bags? We eventually got leaf tea after asking, but were first seved with tea bags. Just not cricket I'm afraid. Fifteen years since we were last here and we left very disappointed. Traditions and standards need to be restored.More

Thank Peter K
Response from HotelManagerCSN, Manager at Carcosa Seri NegaraResponded 19 August 2012

Thank you for taking the time to comment during your recent visit to the Drawing Room for High Tea. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standards to our guests and I sincerely thank...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Things to do
Restaurant
Details
Hotel class
Hotel Style
#68 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms
Details
Hotel class
Hotel Style
#68 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms
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Traveller (78)
Dining (22)
Room & Suite (18)
Business Centre & Event Rooms (1)
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Room Tips
"No problems about rooms: any is excellent. One must be aware that the only reasonable access is by cab, so..."
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"Reservations on weekends would be advised."
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"all the rooms are of a very high quality I stayed for only three days in room 24 I think as you are known by..."
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"Rooms looking out to the garden are nice but make sure that your alcove/sitting room has air-conditioning."
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