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Pacific Regency Hotel Suites

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1,832 Reviews from our TripAdvisor Community

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Showing 1,353: English reviews
Reviewed 2 weeks ago via mobile

Rooms look great at first but getting very run down as it gets big your groups through. Very limited breakfast buffet, pool area not as good as it looks on photos. Very good service though from staff. Only one lift worked so a bit of a wait each time. Good location to major sites.

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Helpful?
Thank Joanne L
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Joanne, Thank you for taking the time to review us on Tripadvisor. In an effort to serve you better, we are actually in planning process of upgrading Pacific Regency Hotel Suites. The hotel has two wings and you were staying at the Pacific Wing which is scheduled for major upgrading works soon. We are therefore very pleased to extend...

Reviewed 2 weeks ago via mobile

2nd time staying here as the location is close to the dinner/drinks places we wanted to visit. We loved the comfortable beds and large room. The hotel is due for a complete internal makeover (all the rooms on the side of the building facing KL tower had plumbing issues on the day we checked in), and toilet was in pretty...

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Helpful?
Thank Gerald T
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Gerald, Thank you for taking the time to review us on Tripadvisor. We are glad that you at least enjoyed our bed and the spaciousness of our apartment units which is scheduled for a massive refurbishment project in the near future. We are therefore, in all best business practice, very pleased to extend the special rates which you had...

Reviewed 3 weeks ago via mobile

The good points were 1. The bed was comfortable 2. The room was a good size 3. The rooftop pool is pleasant The bad points. 1. Taking payment before the stay and not being able to add things to thr bill but paying separately all the time. A nuisance to have to carry cash in the hotel. 2. Food options...

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Helpful?
Thank Alan D
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Alan, Thank you for your comment here at Tripadvisor and glad to hear that you enjoyed our spacious room, the swimming pool and service. We are very concerned to hear that some basic issue were found unfavourable. Do allow us this opportunity to investigate as it is not a regular occurrence. We are always reachable at marcom@pacific-regency.com and we...

Iloilo City, Philippines
Reviewed 3 weeks ago

satisfied with the rooms, we have been upgraded for free. nice hotel very near shopping areas for tourist. Will recommend this hotel for our friends and relatives traveling this part of asia. We are so pleased!

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Helpful?
Thank philj0hann
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear philjohan, Thank you for your recent visit to the Pacific Regency Hotel Suites. We are glad to hear that you had great experience at Pacific Regency Hotel Suites and enjoyed your stay. We look forward to welcoming you again. Happy New Year! Hospitably yours, The Management of Pacific Regency Hotel Suites

Reviewed 3 weeks ago

This hotel doesn't deserve more than 1-star, the HK services suck, the reception barely can speak English. The room smells very bad, the bathroom have very bad smell as well. I don't believe they even clean anything in the room. Everything is too consumed. Unfortunately for me & my wife: This was one of the hotels in our honey-moon trip....

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Helpful?
Thank Muhammed A
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Muhammed, Thank you so much for your comments. We are wondering if you have reviewed the correct hotel. We are reachable at marcom@pacific-regency.com for any clarifications. Looking forward to hearing from you soon. Hospitably yours, The Management of Pacific Regency Hotel Suites

Reviewed 3 weeks ago

location: perfect, everything can easy be reached by foot distance from airport: it takes 60 min. to reach the hotel and cots round about 100 RM staff: most of them are friendly and helpful, but there are always exceptions... roof top: not really cosy, no real place to lie at the pool. In the evenings it looks nice and you...

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Helpful?
Thank Poledancekurse F
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Poledancekurse, Thank you for choosing to stay with us during your recent stay in Kuala Lumpur and we are glad that you like our convenient location and spacious suites. We are actually in planning process of upgrading Pacific Regency Hotel Suites’ facilities from room refurbishing, menu enhancement and other exciting activities in order to serve you better. Please do...

Reviewed 3 weeks ago via mobile

This is an excellent,comfortable,great location and good service hotel. Front desk staffs are friendly.This hotel is value for family on holiday, i had a clean room,fast check in and check out!we will come again!

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Helpful?
Thank speaktocorry
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Speaktocorry, Thank you for your recent visit to the Pacific Regency Hotel Suites. We are glad to hear that you had great experience at Pacific Regency Hotel Suites and enjoyed your stay. We look forward to welcoming you again. Hospitably yours, The Management of Pacific Regency Hotel Suites

Salt Lake City, Utah
Reviewed 3 weeks ago

We had 2 couples traveling together Dec. 2016 and really enjoyed our stay here. The location is perfect! We walked to street markets, restaurants, or across the street to the Hop On Hop Off Bus for a day around town. The rooms are spacious and have a full kitchen. Beds are comfy! Bathrooms are large with a separate tub and...

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Helpful?
Thank PeggyUT
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Peggy, Thank you for your comments regarding your recent stay at the Pacific Regency Hotel Suites. It is always a pleasure to receive feedback. We are glad you had a wonderful experience with us and we look forward to welcoming you back again. Hospitably yours, The Management of Pacific Regency Hotel Suites

Reviewed 4 weeks ago

I have stayed in this hotel with my family for 7 nights began from Dec. 5th. The check in was very quick and fast. While, we have booked superior room the reception gave us three Premier Deluxe rooms with a view to Petronas Towers. I would like to thank Mr. Effendi and Mr. Ibrahim for their great help and kindness...

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Helpful?
2Thank Mohammad R
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Mohammad, Thank you so much! We are very pleased that you enjoyed your recent stay with us here. Your positive comments will only motivate us in delighting all our guests further and your compliment to Mr Effendi and Mr Ibrahim will be conveyed to them accordingly. We look forward welcoming you back again soon! Hospitably yours, The Management of...

Reviewed 4 weeks ago

This hotel is located in between twin tower and KL tower (Perfect Location). Checked in 16th December to the hotel thinking this is a five star and service would be also good. Stayed at classic room type (It does not look pretty) and it started. AC stopped working. Called multiple times to reception and finally they changed the room to...

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Helpful?
1Thank Pradipta D
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Pradipta, Thank you for your comments. Glad to know that you enjoyed our perfect location and our new premier floor with amazing city view. We have equitably investigated the concern on your room's wifi connection however have discovered interesting facts. Please do contact us at marcom@pacific-regency.com for further details. Hospitably yours, The Management of Pacific Regency Hotel Suites

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary wireless internet access and stunning views of the Kuala Lumpur skyline. These suites are also great for longer stays in the cities as they come equipped with a kitchenette, complete with crockery and cutlery as well as a lounge area, but are also perfect for short homely stays. When night falls and it’s time to wine and dine, you don’t even have to set foot out of the building. The Pacific Regency Hotel Suites houses one of the most hip, trendy nightspots in the entire city; Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur, topped off with great music, a stylish crowd, the rooftop pool and a chill, relaxed ambience. Choose to dine al-fresco, huddle up in dark comfy spots or be seated at any one of the several bars; whatever your choice, look forward to a night you’ll remember. If you’re in the mood for something spicy and tangy, stop off at the 23rd floor and dine at the Soi 23. Expect Northern Thai cuisine, bursting with exotic flavours that will tantalise your taste buds, available for lunch and dinner. If Thai food isn’t your thing, opt for their ala carte menu which offers local and Western delights, all served while you gaze out onto the KL skyline. ... more   less 

Additional Information about Pacific Regency Hotel Suites

Address: KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $66 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pacific Regency Hotel Suites 4.5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Regency Hotel Kuala Lumpur
Hotel Style:
#54 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Regency Hotel Suites staff and other travellers.
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Questions? Get answers from Pacific Regency Hotel Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room number from 1 to 9 has a view to petronas and room number from 18 to 25 has a view to next building (you just see a wall)”
 of 5 bubbles 421mohammadr, 18 Dec 2016 | Read review
“Choose the city view instead of window facing another side of a building”
 of 5 bubbles SaniKamis, 14 Dec 2016 | Read review
“try another hotel. Our room was very noisy.”
 of 5 bubbles 346annan, 13 Dec 2016 | Read review
“Hotel + Spa= Probably the most memorable experience in KL.”
 of 5 bubbles JohonStevens, 8 Dec 2016 | Read review
“Get smoking rooms.”
 of 5 bubbles LuisaTostes, 7 Dec 2016 | Read review
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