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Pacific Regency Hotel Suites

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Traveller (1656)
Room & Suite (1122)
Pool & Beach (179)
Overview
  • Excellent30%
  • Very good36%
  • Average17%
  • Poor8%
  • Terrible9%
Travellers talk about
“luna bar”(142 reviews)
“kl tower”(340 reviews)
“rooftop pool”(105 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,137)
There are newer reviews for Pacific Regency Hotel Suites
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1,598 results
Traveller rating
471
541
290
133
163
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471
541
290
133
163
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All reviewsluna barkl towerrooftop poolsuperior suiterooms are hugetop floorfree upgradetaxi driverbukit bintangtwin towersfront officegolden trianglepublic transportmonorail stationcristallokitchenetteconcierge
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11 - 15 of 1,598 reviews
Reviewed 2 weeks ago via mobile

I did the unpardonable by first making a booking and then reading the reviews on trip advisor and was really disappointed with the less than promising reviews for this hotel and so quite skeptical in the beginning.. But from the moment of check in till...More

Thank MANGOF2
Response from PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel SuitesResponded 2 weeks ago

Dear Mango, Thank you for your comments. It seems that our facilities and services certainly helped to make your stay enjoyable and I'm so proud that our teams were on hand to ensure that you had a great time during two nights break in Kuala...More

Reviewed 3 weeks ago via mobile

This hotel locayed in front of KL tower, i was check-in at 30 March - 1 April All the FO staff was very helpful during my arrival and got free upgrade into the next level plus got a new building, I was send an email...More

Thank Edywijayahalim
Response from PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel SuitesResponded 2 weeks ago

Dear Edy, Dear Eddy, Thank you for your comments. It seems that our facilities and services certainly helped to make your stay enjoyable and I'm so proud that our teams were on hand to ensure that you had a great time during your recent visit...More

Reviewed 4 weeks ago via mobile

Very Interesting hotel. Nice building in a great location, with nice amenities. We stayed here for two days. Booked the hotel despite all the negative reviews in TripAdvisor and I would say I regret it the minute we arrived in our room. We had a...More

1  Thank Raffi M
Response from PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel SuitesResponded 4 weeks ago

Dear Raffi, Our housekeeping force are on the hotel floors daily to ensure the stringent standards and necessary supervisory counter checks are enforced. Considering your list of dissatisfaction during your stay, its odd that we do not have record of such complaints being placed upon...More

Reviewed 15 March 2018 via mobile

We stay in this hotel for 3 nights Every thing is poor ,dirty rooms , poor breakfast,far away from the bukit(the main street of kl) We changed our room because of the sound of water that came to our room all night from upper floors...More

1  Thank Farzaneh I
Response from PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel SuitesResponded 4 weeks ago

Dear Farzaneh, There are two towers to our property. East Wing (which features our brand new Premier Floor) and West Wing (which houses our Apartment Units). Our West Wing which is scheduled for a massive refurbishment project in the near future. We are therefore, in...More

Reviewed 12 March 2018

The hotel has a good section and a bad section, or a new section and an old section. This is not made clear when booking so when looking at the pictures you may think the hotel looks good but this may not be your room,...More

1  Thank fredpalawan
Response from PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel SuitesResponded 14 March 2018

Dear Fred, The emphasis on spaciousness in your feedback had inclined us to believe you patronized our West Wing which is scheduled for a massive refurbishment project in the near future. We are therefore, in all best business practice, very pleased to extend the special...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$53 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#78 Luxury Hotel in Kuala Lumpur
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$53 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#78 Luxury Hotel in Kuala Lumpur
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1656)
Room & Suite (1122)
Pool & Beach (179)
Dining (99)
Amenities (33)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
C2P-Iran
25 January 2018|
AnswerShow all 9 answers
Response from an0650350 | Reviewed this property |
Not so close
1
Vote
Karn Raj J
27 November 2017|
Answer
Response from PRHSKL | Property representative |
Our rooms are non smoking. Thank you.
0
Votes
Karn Raj J
27 November 2017|
AnswerShow all 2 answers
Response from farzami | Reviewed this property |
Hello dear, I was there last month . The hotel has smoking room , You can just ask them . Have a nice stay there .
0
Votes
Room Tips
"Consider another establishment"
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"High floor corner room"
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"Choose a different hotel, Even the new rooms have issues that take days to fix."
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"Choose a corner room or south side room as the other side faces another building and you have to keep your..."
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