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Swiss Inn Kuala Lumpur

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Swiss Inn Kuala Lumpur
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943 Reviews from our TripAdvisor Community

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Showing 623: English reviews
Manila, Philippines
Reviewed 6 days ago NEW

This hotel is extremely surprisingly high quality for it's price. I have stayed in many 5 star hotels that are not much different. The only draw back is the price of the food and drinks. If you stay here eat outside, the food is good but the price of a night in the bar is double that of the room...

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Helpful?
Thank anthonyscarlett69
Reviewed 2 weeks ago via mobile

Place is hard to find. Receptionist gave me wrong information abt the rooms so we ended up going to the wrong rooms when we were dead tired. Service personnel cant seem to speak English well. Other than that, it is a clean budget hotel.

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Helpful?
Thank inkkie7 .
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Inkkie, Thank you for selecting Swiss- Inn Kuala Lumpur as your preferred hotel during your recent trip to the city. As in all cases, the comfort and satisfaction of all our guests are the utmost importance to us. We have noted your comments and will address with the respective department concern. We hope that your impression of the hotel...

Reviewed 2 weeks ago via mobile

Stayed here for four nights in late November. I sprung for the room with a window, which I would definitely recommend - it's not all that much more and the rooms aren't very big, so I strongly suspect the windowless version of my room would feel rather claustrophobic (for me at least). Bathroom is very small but clean and functional....

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Helpful?
Thank Solotravel_12345
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Solotravel, Thank you for selecting Swiss-Inn Kuala Lumpur as your preferred hotel during your recent trip to the city. We are cognizant of the paramount importance in attaining premier services and we will ensure that every visit continues to be memorable. We hope you have enjoyed your stay with us. The team at Swiss-Inn wishes to thank you for...

Reviewed 4 weeks ago

What you notice when you get in the hotel is that they don't have any form of style. The hotel is messed up in terms of their style at the loppy (they should do something about that). The hotel seems a bit old and nothing has really changed over the years but the locations is great and that is why...

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Helpful?
Thank Lloyd R
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Lloyd, Thank you for selecting Swiss -Inn as your preferred hotel during your recent trip to the city. We are cognizant of the paramount importance in attaining premier services and we will ensure that every visit continues to be memorable. We hope you have enjoyed your stay with us. The team at Swiss-Inn Kuala Lumpur wishes to thank you...

Reviewed 4 weeks ago via mobile

We came early morning, they gave us a room even though check in time is 2 pm. Nice bed and really sweet people. We really enjoyed it. Food was good at the rooftop cafe. The rooms were clean. It was affordable too.

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Helpful?
Thank AnnNeens
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear AnnNeens, Thank you for taking the time to give us your feedback during your recent stay at the Swiss-Inn Kuala Lumpur. It is indeed our pleasure to have you with us. We are glad that you have enjoyed your stay with us. Indeed, your heartening response and feedback will be shared with all our staff and these will undoubtedly...

Melbourne, Australia
Reviewed 13 December 2016

I had a pleasant stay at this hotel. My room was nice and clean. The reception staff was courteous and the housekeeping staffs efficient. A day before checkout, the aircond made a bit of noise in the room. Couldn't get good tv reception, the only channel I had on was mtv. I was a bit disappointed as I couldn't watch...

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Helpful?
Thank Be789
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Be789, Thank you for selecting Swiss-Inn Kuala Lumpur as your preferred hotel during your recent trip to the city. We are glad that you have enjoyed your stay with us. Indeed, your heartening response and feedback will be shared with all our staff and these will undoubtedly motivate them to strive for even better service to our guest. We...

Reviewed 10 December 2016 via mobile

The hotel location is in the center of China town with the train station a 5 minute walk away. The rooms are basic with everything you'll need. Not the cleanest but I can't really complain at the price I paid. The wifi is terrible in the rooms but works better in reception. The beds are comfy and we couldn't hear...

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Helpful?
Thank Lianne W
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Lianne, Thank you for selecting Swiss- Inn Kuala Lumpur as your preferred hotel during your recent trip to the city. We have taken note on your comments and will improved on the shortcoming areas. We hope this will not marred you for coming back to Swiss-Inn. The team at Swiss-Inn wishes to thank you for your time and we...

Singapore
Reviewed 10 December 2016

I was given non-smoking room on 6th floor. No windows. Toilet is really tiny with very small standing shower area. I wonder how big guys can enter and use it. Food joints can be easily found and convenience stores are around the hotel. Easy walking distance to the major LRTs. You can also get daily departure coach tickets to other...

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Helpful?
Thank Kawaii88
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Kawaii, Thank you for selecting Swiss-Inn Kuala Lumpur as your preferred hotel during your recent trip to the city. First if all thank you for your time to give us your feedback and this will be shared with the staff concern. It is glad to hear you have enjoyed your stay with us. The team at Swiss- Inn wishes...

Reviewed 6 December 2016 via mobile

We have stayed at this hotel on 3 occasions since 2005. It is very conveniently located and offers all that is required of a hotel of its caliber. The Staff are obliging and conduct themselves in a friendly manner. The breakfast is somewhat unimaginative considering we are in the heart of a great culinary area. The building itself could do...

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Helpful?
Thank Gypsytwitchers
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Gypsytwitchers, Thank you for selecting Swiss- Inn Kuala Lumpur as your preferred hotel during your recent trip to the city. We are cognizant of the paramount importance in attaining premier services and we will ensure that every visit continues to be memorable. The management has taken noted on your feedback and we will improved the shortcoming areas. The team...

Phnom Penh, Cambodia
Reviewed 5 December 2016

The location of the hotel is absolutely strategic. Plenty of eateries around and the within walking distance to the LRT station. Rooms are very worn out but the staffs are very friendly. Considering the price that you are paying, I would not complain much.

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3Thank Concierge3725
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Concierge, Thank you for selecting Swiss- Inn Kuala Lumpur as your preferred hotel during your recent trip to the city. We are cognizant of the paramount importance in attaining premier services and we will ensure that every visit continue to be memorable. We hope you have enjoyed your stay with us. The team at Swiss- Inn wishes to thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Swiss Inn Kuala Lumpur
Swiss Inn Kuala Lumpur
Cuisines: Asian, Malaysian
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
Deluxe. Our 20sqm Deluxe Room with window. Fitted with a choice of Queen and Twin beds. Connecting rooms upon request. Access to Extra-bed (chargeable). It comfortably accommodates with 2 Adults & 1 Children below age of 12. All rooms are designed and furnished to meet the discerning guests' needs - individual air-conditioning, private bath with shower, hairdryer, iron/ironing board upon request, IDD call and complimentary 2 bottle of mineral water with coffee/tea making facilities. LCD Television with in-house video channel, selected Astro channels. ... more   less 

Additional Information about Swiss Inn Kuala Lumpur

Address: Swiss-Inn Kuala Lumpur 62 Jalan Sultan | Chinatown, Kuala Lumpur 50000, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $33 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Swiss Inn Kuala Lumpur 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Swiss Inn Kuala Lumpur Hotel Kuala Lumpur
Swiss Hotel Kuala Lumpur
Swiss Kuala Lumpur
Hotel Style:
#25 Best Value Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Swiss Inn Kuala Lumpur staff and other travellers.
27 questions
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3 months ago
Peterborough, Canada
Johannesburg, South Africa

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Questions? Get answers from Swiss Inn Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a window and stat away from the top floors where the hot water is not so great,”
 of 5 bubbles anthonyscarlett69, 11 Jan 2017 | Read review
“Be aware that you might get a room with no windows”
 of 5 bubbles lloydr216, 20 Dec 2016 | Read review
“Opt for high floor and request early check-in. They grant access.”
  • Cramped tiny toilet
  • Free coffee/tea making and mineral water
  • Nice bedroom. Comfortable for 2 paxs.
  • A real squeeze for standing shower
 of 5 bubbles Kawaii88, 10 Dec 2016 | Read review
“excellent location, very good service, clean good rooms”
 of 5 bubbles , 4 Dec 2016 | Read review
“room with window in high level”
 of 5 bubbles Osama53, 10 Nov 2016 | Read review
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