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Ascott Kuala Lumpur

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Traveller (821)
Room & Suite (470)
Pool & Beach (86)
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Overview
  • Excellent57%
  • Very good34%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“jalan pinang”(11 reviews)
“petronas towers”(94 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,240)
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595
390
76
20
24
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All reviewsbedroom apartmentjalan pinangpetronas towerssky loungesuria klccwell equipped kitchenmins walk to klccbukit bintangswimming poolfull kitchenhome away from homeexcellent locationlong stayhigh floorconvenience storeliving areapleasant stay
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11 - 15 of 1,105 reviews
Reviewed 3 weeks ago

Great location close to the towers. Huge mall a 3 minute walk away. Great city views from top floors. Large screen TVs in each room and the main living area. The only improvement I would recommend - a washer/dryer in the unit. Be sure to...More

Thank Laurence H
Response from Azura H, Front Office Manager at Ascott Kuala LumpurResponded 2 weeks ago

Dear Laurence H, Thank you for your lovely review of Ascott Kuala Lumpur! We are most delighted to hear about your pleasant experience during your stay with us. We are really pleased to hear you enjoyed your stay. Thank you again for your great review...More

Reviewed 3 weeks ago via mobile

I booked two bedroom apartment for the whole week and frankly I really enjoy my stayed here. Pro: Room spacious Bathroom clean and big Matress and pillow so comfy Just 5 minutes walking to klcc Swimming pool is big and deep. My kids really enjoyed...More

Thank ahmadfaridm2017
Response from Azura H, Front Office Manager at Ascott Kuala LumpurResponded 2 weeks ago

Dear ahmadfaridm2017, Thank you for sharing your excellent 5-star review of Ascott Kuala Lumpur! It is heartening to hear you find our hotel comfortable in all aspects where your expectations were met. Truly, the hotel is conveniently located in the city centre where KLCC is...More

Reviewed 3 weeks ago

the overall experience was exceptional from the lobby guy to the guest office they are nothing short of wonderful in assisting with any enquiries and friendly. the room was spot on feeling all homely. brought my parents for the first time and they were blown...More

Review collected in partnership with this hotel
Thank nurulhudasuhairi
Response from Azura H, Front Office Manager at Ascott Kuala LumpurResponded 2 weeks ago

Dear nurulhudasuhairi, Thank you for sharing your 5-star review of Ascott Kuala Lumpur! We are thrilled to hear about your pleasant experience with your parents in this stay. We are most heartened to hear from guests like yourself whom continues to be impressed with the...More

Reviewed 3 weeks ago

Nice hotel apartment. We stayed 2 nights in 1 bedroom apartment with 2 kids. Location was perfect. 5 minute walking to KLCC. Check in was good. Friendly staff. Rooms were neat and clean. Spacious living room cum kitchen. Bedroom separate with bath tub. We didn’t...More

Thank Heinken C
Response from Azura H, Front Office Manager at Ascott Kuala LumpurResponded 2 weeks ago

Dear Heinken C, We greatly appreciate your loyal support towards our hotel and are elated to hear of your family’s wonderful experience at Ascott Kuala Lumpur. The pleasure is ours and we look forward to see your family again soon! Best regards, Azura Haniffa

Reviewed 4 weeks ago via mobile

Was impressed with their reservations process and the pre arrival email asking for preferences so they can prepare accordingly.... upon arrival, there were several guests waiting at the front desk and took them forever for the check in, not a smile or a pretty cold...More

1  Thank Holman F
Response from Azura H, Front Office Manager at Ascott Kuala LumpurResponded 2 weeks ago

Dear Holman F, It was a great pleasure having you stay at Ascott Kuala Lumpur. Thank you for sharing your feedback about your stay experience with us. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Bar/Lounge
Details
Price range
US$98 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Kuala Lumpur
#11 Spa Hotel in Kuala Lumpur
#17 Business Hotel in Kuala Lumpur
#18 Luxury Hotel in Kuala Lumpur
#21 Romantic Hotel in Kuala Lumpur
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$98 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Kuala Lumpur
#11 Spa Hotel in Kuala Lumpur
#17 Business Hotel in Kuala Lumpur
#18 Luxury Hotel in Kuala Lumpur
#21 Romantic Hotel in Kuala Lumpur
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (821)
Room & Suite (470)
Pool & Beach (86)
Dining (55)
Amenities (38)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
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Mdm J
11 November 2017|
Answer
Response from Noraisha23Zain | Reviewed this property |
You may want to go direct to ASCOTT KL website they do provide few contact details.You may want to join the Online Membership they do have better rates as well.
0
Votes
Kajó A
10 August 2017|
Answer
Response from ChennaiExplorer | Reviewed this property |
We booked through Booking com and paid the entire amount on arrival. As far as I know if you have already paid the entire amount to expedia, you don't need to pay any further deposit. But please confirm your booking on... More
0
Votes
To0oma
5 August 2017|
AnswerShow all 4 answers
Response from kartono_huang | Reviewed this property |
There re 2 bathrooms. One at each bedroom. Bathtub are provided at one of the bathroom. And both bathroom have shower. And also each got its own sink.. hope this info can help.
1
Vote
Room Tips
"Clean room and big space if staying with the family.2 rooms comes with queen bed and the other room with 2..."
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"Does not matter which side, you will still see other buildings around this one"
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"Avoid this hotel altogether."
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"Higher floors are recommended"
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