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PARKROYAL Kuala Lumpur

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2,997 Reviews from our TripAdvisor Community

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Showing 2,674: English reviews
Perth, Australia
Reviewed 21 June 2014

Our choice of hotel for our 2014 golf tour was the Parkroyal and once again it didn't disappoint. Staying in the Orchid Club certainly affords some benefits that are well worth the extra $$. The staff couldn't have been more helpful looking after our every need and I just hope we weren't a little too noisy on occasions. Excellent location...

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2Thank stockyinoz
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear stockyinoz, Thank you for your review and for awarding us with a perfect scoring. I am extremely happy to note that we have exceeded your expectation. I will be sure to share it with our team, especially the team at the Orchid Club. My team and I look forward for your return for another memorable stay. Mark Losi.

South Aussie, Australia
Reviewed 21 June 2014

Stayed for 3 nights then returned for 1 more at end of our trip. Really nice hotel, great rooms...we got a fantastic surprise when entering our room for our final night to find an awesome upgrade to a suite! We loved the pool area, where we enjoyed cocktails and a swim, breakfast soooo many choices and never running out of...

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2Thank Courts
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Courts, Thank you for recommending us on Tripadvisor.It is our pleasure to have you as our guest and I am pleased to read that you enjoyed your stay.The Hotel has the Blue Premier Taxi's that utilize meters to get around, and I fully agree with you to insist for a meters fare. Once again, thank you very much for...

Melbourne, Australia
Reviewed 20 June 2014

Very happy with this hotel. The location was fantastic, central to everything. We were pleasantly surprised when arriving on New Years Eve to find fireworks set off from the buildings next door..it was an awesome way to see in a new year. The atmosphere in the streets below was electric. The rooms were spacious, clean and comfortable. Breakfast was lovely...

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1Thank Ausietravelbug
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Ausiatravelbug, Thank you for your review and for awarding us with a perfect scoring. I am extremely happy to note that you enjoyed your stay with us in welcoming the New Year 2014. We look forward for your return for another memorable stay. Mark Losi.

Singapore, Singapore
Reviewed 19 June 2014

Average room, but well located just a turn away from the Bukit Bintang stretch of shopping malls and Jalan Alor. Standard rate is 330MYR/night. If you are looking for something cheaper in the vacinity, you can try Dorsett or Piccolo hotel where my friends stayed

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2Thank amchua
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Akohh, Thank you for your review on Tripadvisor. I was very happy to read that you enjoyed our great location. Thanks again for sharing your feedback with us and I hope to welcome you back in the future for a better experience. Mark Losi.

Reviewed 18 June 2014

The Parkroyal is well located, a short walk to Sungei Wang and Lot10 (good food at the bottom of lot10). A little further (5-10 minutes) and you can get to Beraya Timesquare, Jalan Alor (street food) or Pavillion. from Pavilion you can even walk to KLCC (15-20mins). The staff are very friendly and always helpful. I found a nice Roti...

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Thank Rikmak
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Rikmak, Thank you for your review on Tripadvisor. I was very happy to read that you enjoyed our great location. I have also noted your feedback relating to the internet service. We will bring this matter to our service provider and will continue to monitor feedback and internet stability from time to time. Thanks again for sharing your comments...

Singapore, Singapore
Reviewed 18 June 2014

Once again I choose to stay in this hotel as the location is so perfect. Great place for shopping and eating. Sungei wang, lot 10, Pavillion all is around the courner. There is not smoking in this hotel.

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1Thank Leslie3663
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Leslie 3663, Thank you for your review and continuous support. It is our pleasure to have you as our guest and I am pleased to read that you enjoyed your stay. I will share this with the team. Thank you once again and see you soon!. Mark Losi.

Singapore, Singapore
Reviewed 17 June 2014

Check-in/out was fast and efficient. Staff were polite and helpful. Although the hotel is not new, it is well maintained and all rooms are smoke-free. However, smoking is allowed at the bar which is next to reception at the lobby. The cigarette smoke tends to linger in the entire lobby which is not so welcoming for non-smokers. Wifi is free...

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Thank Exceeding_Joy
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Exceeding_Joy, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. I was very happy to read that you enjoyed all aspects of our service and product. I have also taken note of your feedback relating to our smoking policy in Klix Lounge. We will review this policy from time...

Melbourne, Australia
Reviewed 16 June 2014

We stayed there for 4 nights. We arrived early and although early check in was unavailable they did upgrade our room without us asking for one (thank you ). With 2 young children this hotel is in a perfect spot. 10minute walk to BERJAYA TIMES SQUARE, kids loved the indoor theme park. 10 minute walk to Jalan Alor for dinner...

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Thank MarzAttack69
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear MarzAttack69, Thank you for your review in Tripadvisor. I am happy to note that you and your falily enjoyed your visit. I have shared your feedback with the team for their review and it is only through feedback like yours that we are able to constantly adapt and improve our services. We look forward to welcome you back in...

Jakarta, Indonesia
Reviewed 14 June 2014

The hotel Location is great. Not far from Bukit bintang street, Sungai Wang Plaza and Berjaya Times square with in door theme park. Even the KLCC and Petronas Twin Tower can be reached by walking from the hotel. The check in/out process was smooth and the concierge were very helpful. The Room is Spacious, clean and the bed is very...

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3Thank travellersdunord
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear travellersdunord, Thank you for recommending us on Tripadvisor and for all your lovely comments towards our hotel. We look forward to welcome you back in the future. Mark Losi.

Adelaide, Australia
Reviewed 14 June 2014

A lovely hotel, great ,spacious room with large bathroom ( but please put some shades or blinds on the clear glass walls !!!) , and great breakfast atmosphere downstairs. Good location for sightseeing and shopping.

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2Thank M0ni5813
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear MOni5813, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. I am delighted to learn that you have enjoyed your stay with us. I have also noted your feedback with regards to blinds in our Orchid Club bathroom. All our Orchid Club rooms located on level 3,4 and 5...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 

Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $97 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
Number of rooms: 426
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Hotels.com, Travelocity, Agoda and Asiatravel.com Holdings so you can book your PARKROYAL Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Hotel Style:
#17 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#30 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Kuala Lumpur staff and other travellers.
39 questions
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Questions? Get answers from PARKROYAL Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors are quater.”
 of 5 bubbles thaya10, 17 Jan 2017 | Read review
“The higher up the better the views.”
 of 5 bubbles MargaretD695, 9 Jan 2017 | Read review
“Avoid rooms on floor 5 that are underneath the gym”
 of 5 bubbles DPM1967, 7 Jan 2017 | Read review
“Club Lounge Rooms for the win....”
  • Club Room
  • Club Room
  • Club Room
 of 5 bubbles Aus_Mili, 7 Jan 2017 | Read review
“There are lifts, A Gym, A pool all rooms have air con and all easy enough to get to”
 of 5 bubbles 585rachela, 6 Jan 2017 | Read review
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