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Hilton Kuala Lumpur

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3,579 Reviews from our TripAdvisor Community

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Showing 3,039: English reviews
Burnley
Reviewed 5 June 2015 via mobile

The hilton had disappointments and likes. Location is good for the Train, it's opposite the central Staion, it's very busy, people coming and going. The Hotel is adjoined to the Meridian (same owner) on level 3 above the station car park, Shared swimming pool also. The rooms are not Hilton standard, wood floor, poor lighting, work desk had no light,...

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1Thank GordonSonia
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for choosing to stay with us and to share your comments on this forum. Please however note that the Hilton Hotel and Le Meridien Hotel is not owned or operated by the same company and both hotels are fully independent. I am pleased to read that you enjoyed your stay and the teams service and hospitality....

Reviewed 4 June 2015 via mobile

This is the best hotel in KL, don't think twice, stay here. The location is in the city center next to KL train and bus station. Rooms are amazing with modern decor and huge space. Breakfast is the best part, it is delicious with a huge variety from all over the world. Staff are so kind and helpful, they smile...

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3Thank Sireen S
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Thank you also for your long standing patronage and loyalty to our hotel. The team and I truly appreciated that you chose to make our...

Washington DC
Reviewed 4 June 2015 via mobile

Was here for a conference and overall it's a good place. The room was big and well appointed. The bathroom was a highlight for sure. The restaurants were all good, especially the buffet. The service was very good. One great thing is it's right by the Sentral Station. So, getting from the airport by the express train is very easy...

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Helpful?
Thank GayTravelGuyDC
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 4/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Thank you also for your long standing patronage and loyalty to our hotel. The team and I truly appreciated that you chose to make our...

Reviewed 2 June 2015 via mobile

Subject says for itself. Located in KL central which is easily accessible and can avoid part of the heavy traffic in KL town. Stayed in executive floor with the lake cum pool view.. Comfy bed and awesome shower facilities. And breakfast selection is pretty awesome as well. Except for the executive lounge.. Which I think that the service is excellent,...

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Helpful?
Thank Winston C
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 4/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Thank you also for your long standing patronage and loyalty to our hotel. The team and I truly appreciated that you chose to make our...

Sibu, Malaysia
Reviewed 2 June 2015

I have stayed at KL Hilton for many occasions. The reason for returning is the service and the location. Location Most convenient hotel for travelers as it is at KL Sentral where the KLIA Express train from KL International Airport ends. The hotel is just across the street from KL Sentral which is a transportation hub. If you wish to...

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1Thank CK_Den
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Thank you also for your long standing patronage and loyalty to our hotel. The team and I truly appreciated that you chose to make our...

Reviewed 1 June 2015 via mobile

Location, location, location! Located right at the centre of KL and the place was surrounded by all the hustle and bustle of the city. Stayed for a week in Hilton Kuala Lumpur and was impressed by the warmth of the staff and the outlets such as Chynna and Iketeru.

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2Thank Lincoln K
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Wishing you safe onward travels and a warm welcome back. Sincerely Mr Jamie A. Mead General Manager Hilton Kuala Lumpur

Reviewed 1 June 2015 via mobile

Awesome facilities, beautiful hotel,beautiful breakfast. When you stay at a 5stars, you at least expecting a complete and professional service like the kind of service that you dont have to pick up the phone and ask for simple info ; wheres the breakfast, whats the service time or how do i get to my room! So on so on..To the...

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Thank Surat S
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for contacting us and please accept my most sincere apology for the unacceptable check in experience. At Hilton Kuala Lumpur we pride ourselves on providing a warm and genuine welcome with personal attention and clearly based on your comments this was not provided. I assure you this is an isolated incident and the team member who...

Sentosa Island, Singapore
Reviewed 31 May 2015

If you do not need to be close to KLCC. This is my favourite place to be. For me, when travelling to KL for business, its handy location next to the airport train is ideal. But you are also close enough to the city if needed. Rooms are great, service is excellent & teh food quality is very good. One...

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1Thank kevinfell
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 4/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Thank you also for your loyalty to our hotel. Wishing you safe onward travels and a warm welcome back. Sincerely Mr Jamie A. Mead General...

Reviewed 31 May 2015

Right from the moment we entered the hotel to the time we left, we were treated to amazing service. The rooms are very well maintained & the food was one of the best!! The hotel location is the best as it is just opposite to KL Sentral, which makes life easier in terms of commuting. The food served in the...

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2Thank Sarvesh S
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Thank you also for your comments on the Spa and Gym - we are very proud of this facility and it is definitely not a...

Paris, France
Reviewed 30 May 2015 via mobile

Used points for a three night stay here as a personal treat and couldn't have spent more wisely! From check in to check out this Hilton ticked all the boxes. Dined in Chynna the first night and had a wonderful Hunan degustation, visited the bar and cafe and had a treatment at the spa. The pool area was quiet and...

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2Thank Pip T
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Thank you also for your loyalty to Hilton Worldwide. We sincerely value your business and that you choose to stay with us. Wishing you safe...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Iketeru Restaurant
Iketeru Restaurant
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Experience this vibrant city at its best at the Hilton Kuala Lumpur hotel, located just 28 minutes from Kuala Lumpur International Airport and 33 minutes from Kuala Lumpur International Airport 2 by KLIA Ekspres train. Gaze out on Kuala Lumpur's city center while swimming laps of the hotel pool, featuring a tropical sun deck, or indulge in a holistic spa treatment. The hotel boasts 14 lavish meeting rooms including the magnificent Grand Ballroom, mid-size Sentral Ballroom and the sophisticated multi-event leveL7even. Services for meetings, events and outside catering are designed to meet every event need. Executive rooms and suites include access to the Executive Lounge and complimentary WiFi. Experience an array of additional benefits including complimentary breakfast, afternoon tea, all-day refreshments, and evening cocktails. The hotel provides 10 stellar choices for dining and entertainment, from business brunches to pre-dinner drinks and everything in between. Hilton Kuala Lumpur has been awarded Malaysia's Leading Business Hotel 2015 by The World Travel Awards™. The hotel's modern European restaurant, GRAZE won accolade as Malaysia Tatler – Best Restaurant 2015. Hilton Kuala Lumpur also won the TripAdvisor Travelers’ Choice® award for 2015 in the Top 25 Luxury Hotels – Malaysia category. ... more   less 

Additional Information about Hilton Kuala Lumpur

Address: 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $118 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Kuala Lumpur 5*
Number of rooms: 499
Reservation Options:
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Also Known As:
Hilton Kuala Lumpur Hotel Kuala Lumpur
Hilton International Kuala Lumpur
Kuala Lumpur Hilton
Hotel Style:
#8 Spa Hotel in Kuala Lumpur
#9 Business Hotel in Kuala Lumpur
#14 Luxury Hotel in Kuala Lumpur
#19 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Kuala Lumpur staff and other travellers.
19 questions
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Questions? Get answers from Hilton Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floors are best.”
 of 5 bubbles seas0nedtraveler61, 21 Jan 2017 | Read review
“You need to ask for a nonsmoking room on a nonsmoking floor”
  • Bathroom
  • Lakeside view at sunrise
  • Lakeside view
 of 5 bubbles Schiltron, 20 Jan 2017 | Read review
“request for high floor and pillow menu found in the drawer beside the bed.”
 of 5 bubbles E3600VSjanel, 18 Jan 2017 | Read review
“Book higher floor as it is quieter”
 of 5 bubbles 6lawt, 14 Jan 2017 | Read review
“Lakeview rooms”
 of 5 bubbles SuzeJB, 11 Jan 2017 | Read review
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