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Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality

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No. 38 Jalan Pudu, Kuala Lumpur 55100 Malaysia
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US$14
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Traveller (417)
360
Panoramas (6)
Room & Suite (189)

About

#71 of 759 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
The hotel is located opposite Kuala Lumpur’s main bus terminal, Puduraya, and Plaza Rakyat LRT station is less than a 5 minute walk from the hotel. It is also walking distance to Chinatown (Petaling Street), Little India and Bukit Bintang, Kuala Lumpur’s commercial, shopping and entertainment hub. Rooms are equipped with a 32” LED flat screen TV, air-conditioning, an in-room safe and key-card locking system. Facilities and services include 24-hour reception and security, a café, FREE internet access, and more.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Airport transportation
Baggage storage
Concierge
24-hour front desk
Ironing service
Restaurant
Breakfast buffet
Car hire
Non-smoking hotel
Doorperson
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Room features
Air conditioning
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Chinese, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
119Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
1182Reviews47Q+A100Room tips
Traveller rating
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Sagar wrote a review Nov 2022
2 contributions
The property is located close to 'PLAZA RAKHIYAT' stations from where once can easily get local trains to commute anywhere in the city. Also, the staff is quite helpful. These are the only pros of this place. However, there are some major issues in this hotel. First, the room which we were provided had a water geyser which was not working. We stayed for 3 days and made regular complaints to staff about it but they were least bothered to get it repaired. Also, the telephone line in the room doesn't work and staff expects them to come downstairs from any of the ten floors on which room is allotted. Else, you have to make phone calls to them. As a foreigner tourists, the phone call is quite costly in Malaysia. The biggest blunder was when they provided towels which had some big holes in it... Wish I could post the pics here but I guess the Agoda doesn't allow it.. Verdict: The place is okay to stay only if one wishes to spend the night just for sleeping here away from the higher cost options of KL City centre and for its Location near metro station.
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Date of stay: November 2022
Rooms
Location
Service
Room Tip: Might get better options than this in the area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Liz G wrote a review Oct 2022
Singapore, Singapore31 contributions10 helpful votes
+1
Worst hotel that I have been in my entire life !! Not anymore plssss !! Front staff was rude , ghost hotel !! We won’t be stepping into that hotel anymore !! Staffs are not cooperative at all. Room are not maintained and it was so dark & dirty !! Toilet was dirty & smelly !
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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G S Vilkhu wrote a review Feb 2020
Ludhiana, India2 contributions2 helpful votes
Excellent Service, very gud staff. Room are very clean. Food is also good. Location is awesome. Near bt Food market, tourism place.. we had some issues with mosquitoes but the f.o. staff shaeid took immediate action and raj from maintenance helped us also.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Abdul W wrote a review Feb 2020
Kuala Lumpur, Malaysia2 contributions2 helpful votes
The hotel was location was perfect. We could travel very easily almost everywhere. The service was fantastic but the cleaning was average. We stayed there for 5 night and enjoyed kl tower view from the room. Some honerable mention to f. O. Staff shaeid who helped us a lot in every way. We'll be back again for sure.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vasudevan_Nadarajah, Manager at Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality
Responded 11 Feb 2020
Thanking you for your feedback and I'm happy that you had a good experience with us and from our colleagues . Point taken on your comments too and once again thanking you and we look forward to see you again in the near future. Hospitably yours, Devan N Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ali K wrote a review Jan 2020
Kuala Lumpur, Malaysia2 contributions2 helpful votes
The best things about the hotel was its location which was near almost everything like bus, train, market, food etc. The price was reasonable according to the service they provided. Honorable mentions would be front office staff Shaeid and Satish. They made my stay very comfortable. Will be coming next month with for sure.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vasudevan_Nadarajah, Manager at Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality
Responded 2 Feb 2020
Dear Sir, Thank you and I am glad you had a positive experience. Please feel free to visit us anytime and thank you for allowing us of being of service to you . Hospitably yours, Devan N Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Windy pindah wrote a review Jan 2020
1 contribution6 helpful votes
The check in was very very horrible, the front office staff an indian guy, he is very bad manners and not eligible to the work. Very rude supervisor and indecent fellow. In the room night about 3 o’clock in the morning someone’s shadow were there, i thought it was just and then i got slept again. After few minutes i heard someone’s voice, i got scared and i woke up and scream, no body came. The next day i got check out. I would not recommend this hotel. Very scary and mysterious hotel this is.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from Vasudevan_Nadarajah, Manager at Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality
Responded 27 Jan 2020
To whom it may concern, Please do note that our staff are well trained and we believe our associates doesn't condone to that of an attitude. They do have name tags with them and the least you could have done is to note and be truthful in your comments. We are in the service industry and we KNOW what it takes to keep our guest happy and making sure they have a comfortable stay with us. Please let us know your date of stay and room number that you stayed in order for us to accept this comment as GENUINE. otherwise we treat this as bogus comments coming from you . Please contact us at 30-20317777 or alternatively you can forward your queries to hm@citinpudu.com Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pramod skandha wrote a review Jan 2020
Mysuru (Mysore), India65 contributions46 helpful votes
One of budget friendly hotel but most of time they give room above 10th floor proximity to bus stop and market good for short stay. There are ample of restaurant nearby almost you can find any kind of restaurant nearby. And its easily identity the hotel
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Date of stay: February 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vasudevan_Nadarajah, Manager at Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality
Responded 13 Jan 2020
Dear Valued Guest, Thanking you somuch for your feedback and I am glad you enjoyed you stay with us. Please do visit us again and allowing us to be of service to you . Hospitably yours Devan N Hotel MANAGER
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rania shajf wrote a review Jan 2020
1 contribution3 helpful votes
Worst hotel ive stayed in I have honestly never been anywhere and met such rude faced staff in the reception (a chines guy). Very very rude and indecent. Talking like hell. Please change staffs like this.Beds were extremely uncomfortable, may as well of slept on their sun loungers Over all not at all well welcomed in this hotel.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Vasudevan_Nadarajah, Manager at Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality
Responded 12 Jan 2020
Dear Raniashajf, First and foremost my sincere apologies for the behavior of my associate. It is not our standard to have our guest served and being of service in that manner. Please be rest assured we have dealt with the staff concern and necessary action was taken. Please feel free to mail me in detail of your encounter at hm@citinpudu.com as I would appreciate a clearer clarification from your goodself. Hospitably yours, Devan N Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thomas A wrote a review Dec 2019
Stuttgart, Germany47 contributions51 helpful votes
We stood here 2 nights. There are only 2 lifts and both are so small, therfore you have to wait a lot! The room itsself is ok but full of cockroaches. They are hiding behind the TV and coming out when you are quiet :D Also we saw cockroaches in the breakfast food!!!! This is unbelievable!!!! Please if you are in KL than choose another hotel!!!!
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Vasudevan_Nadarajah, Manager at Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality
Responded 6 Jan 2020
Dear Thomas, Thank you for your feedback. First accept our apologies on the said issues. It was a mistake on our part of having the pest control program taking place when the hotel is running on high occupancy which triggered the effect. I apologise of behalf of my team and please do reach me on my personal mail at hm@citinpudu.com for any others that I can assist you with and hope you will give us another chance of being of service to you in the future should you come over to Kuala Lumpur. Hospitably yours, Devan N Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amanda Y wrote a review Dec 2019
2 contributions6 helpful votes
This hotel had very small rooms and bathrooms and unfortunately was full of cockroaches. I would not recommend this hotel. The location was convenient, but still doesn’t make up for the cockroaches. I would recommend a nicer hotel in the area.
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Vasudevan_Nadarajah, Manager at Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality
Responded 22 Dec 2019
Thank you for your valuable feedback and our sincere apology for the issue that you faced . We are in the midst of addressing the pest control measures and are very certain this will eradicate soon. Being in a tropical weather has its advantages and disadvantage. Hope you will give us another chance in the future and please do not hesitate to contact me at hm@citinpudu.com Hospitably yours, Devan N Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$14 - US$18 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
99
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CITIN SEACARE HOTEL PUDU KUALA LUMPUR BY COMPASS HOSPITALITY (S̶$̶3̶4̶) S$19: UPDATED 2022 Reviews, Price Comparison and 603 Photos (Malaysia) - Tripadvisor

Frequently Asked Questions about Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality
Which popular attractions are close to Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality?
Nearby attractions include Sin Sze Si Ya Temple (0.4 km), The Deceased (0.4 km), and St. John's Cathedral (0.5 km).
What are some of the property amenities at Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality?
Conveniently located restaurants include LOKL Coffee Co., Shin Kee Beef Noodle Specialist, and Leaf & Co Cafe.
Does Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality have airport transportation?
Yes, Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Citin Seacare Hotel Pudu Kuala Lumpur by Compass Hospitality?
Many travellers enjoy visiting Kuala Lumpur City Gallery (0.8 km), Rumah Penghulu Abu Seman (1.8 km), and Istana Negara (3.6 km).