The Boulevard - A St Giles Hotel, Kuala Lumpur

The Boulevard - A St Giles Hotel, Kuala Lumpur

Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia
Traveller (562)
Panorama at the Boulevard Hotel Kuala Lumpur
360
Panoramas (14)
Room & Suite (437)

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About

4.0
#82 of 507 hotels in Kuala Lumpur
4.4 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Located strategically in Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, the 390-room Boulevard Hotel is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is the popular Mid Valley Megamall and the upscale Gardens Mall, with over 630 retails, dining and entertainment outlets. The hotel offers a choice of rooms including Executive Rooms and Studio Suites with FREE WIFI - perfect for business or family getaways. A variety of gastronomic delights is available at the 24-hour Wild Rice Restaurant, whereas Flutes Living Room is the place to unwind and enjoy your favourite cocktail. For the health conscious, there is an outdoor swimming pool and a gymnasium.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Newspaper
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Great View
Languages Spoken
English, Malay

Location

Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Kuala Lumpur Intl Airport
42.5 km
See all flights
Sultan Abdul Aziz Shah Airport
14.3 km
See all flights
Abdullah Hukum
7 minKuala Lumpur Rapid KL
902Reviews17Q+A100Room tips
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Detailed Reviews
bluevolcano wrote a review Feb 2020
Singapore, Singapore7 contributions17 helpful votes
4.0 of 5 bubbles
Was upgraded to a Studio room (room 1616) which was surprising and happy to hear that.
though was thankful for the upgrade, but the room wasnt that satisfying actually.
condition of the room is not good: dirty carpet, table top is sticky, tile on the side of bathtub is on the verge of falling out. drawer of the cabinet that keeps the kettle / cups / tea under the TV is spoilt too.
cleanliness of the bed is quite bad. when i pull out the blanket, there are hairs (very short & long) and dust on the bed which i have to try and dust them all off.
please do refurnish this room soon so that it will be in a better condition when people stay in.
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Date of stay: February 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SueKhan19, Manager at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 17 Feb 2020
Dear Bluevolcano, Thank you for choosing us as your preferred stay in Kuala Lumpur and we appreciate the feedback given. We apologies for the inconvenience caused and will escalate this message to the relevant department for them to take corrective action against it. Thank you and we hope to be seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KoGu_14 wrote a review Jan 2020
Selangor, Malaysia97 contributions74 helpful votes
3.0 of 5 bubbles
This is my second time i stay in this hotel to celebrate new year 2020. Everything is good except the hotel need to change carpet! It is dirty and i guess it started to have smell. After all, the staff always have a polite attitude, smile and kind. The breakfast was awesome just that the dhall curry or roti canai is highly salty! The swimming pool is good.

They should improvise on towel stock. They need to track towel availability such that whenever towel is almost going to finish, they must pro-actively stock up units without people go and make a call and have to wait almost 30 minutes for the staff to bring the towels. Waiting time a bit longer, that's the problem.

Please change your carpet to have more refresh look. Also check food salt especially either in roti canai or the dhall curry.
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Date of stay: December 2019
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SueKhan19, Manager at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 1 Jan 2020
Dear KoGu_14, Thank you for choosing us as your preferred stay in Kuala Lumpur and we truly appreciate the feedback given. Please be informed that currently the hotel is undergoing a major room refurbishment for the best stay experience for all of our guests and it is expected to complete by next year in July. Thank you and we hope to be seeing you again soon.
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Ng Kherh Xing@SEU338E wrote a review Jun 2020
113 contributions134 helpful votes
4.0 of 5 bubbles
The room is very tidy. What I like the most is the bathroom because it is well equipped
like hair dryer, towel, shampoo and big enough. They also provide television for tenants. Overall, the vibe is good! Happy to stay there!
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Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Gardens Hotel, General Manager at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 3 Aug 2020
Dear Ng K, Thank you for your kind review, we are glad you enjoyed the vibe during your stay and hope to see you soon again at The Boulevard Hotel. Stay safe! The Management
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Soulbagus wrote a review Apr 2020
Kuala Lumpur, Malaysia342 contributions155 helpful votes
4.0 of 5 bubbles
This is a late posting, my stay was November 2018.

First time staying at this hotel, appeared that it’s popular with local tourists and those from SE Asian countries.

Although I arrived at the hotel quite early, I think before 10am, the very pleasant reception staff did her best in allocating a room for me to rest. I didn’t mind to wait actually, as I was ready to spend time at the large mall connected to the hotel. I was thankful for her kindness.

I stayed for a night only and everything was working in the room. Perhaps due to its popularity, the room appeared a bit tired and change of carpets and wallpaper might make it more updated and fresh.

Overall a pleasant experience staying here.
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Date of stay: May 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SueKhan19, Public Relations Manager at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 9 Apr 2020
Thank you for choosing us as your preferred hotel in Kuala Lumpur and we appreciate the positive feedback given. Please note that currently the hotel is undergoing a major room upgrade for the best stay experience to all of our guests and expected to complete by end of the year. On behalf of the management, we wish to be seeing you again soon. Thank you.
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khad h wrote a review Mar 2024
Kuala Ketil, Malaysia6 contributions
+1
1.0 of 5 bubbles
Dear St Giles Team,

I am writing to bring to your attention some concerns regarding my current stay at St Giles Boulevard.

Upon check-in, I was disappointed by the lack of information regarding my benefits such as hi-tea or cocktails. Additionally, when I called the front desk to inquire about my access card not working on level 26, I was told to validate my card at the lobby. During this interaction, another staff member interrupted the conversation.

Regarding breakfast, I understood that booking a room automatically includes breakfast for 2 people. However, due to accidentally booking a room for 1 person, I was informed at the restaurant that there would be an additional charge since my room is only entitled to 1 person. Checking the website later revealed that suite room rates remain the same whether booked for 1 or 2 people.

In terms of the suite room itself, I observed issues with the water supply being yellowish and housekeeping neglecting to clean dirty marks on the bathtub since the first day. The electrical water jug was also dirty, and the weight scale was out of battery.

Furthermore, there was no complimentary bar in the suite room during my stay.

As a fan and loyal customer of St Giles, I am not satisfied with the arrangement and price I am paying for my current stay. I kindly request that you look into these matters and provide a suitable resolution. Despite these concerns, I have always enjoyed my stays at St Giles and hope to continue patronizing your establishment in the future.
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Date of stay: March 2024
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from St Giles Boulevard Kuala Lumpur, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 10 Mar 2024
Dear Ms Khad Husin, Thank you for choosing St Giles Boulevard and for sharing your feedback. We are deeply sorry to hear that you had a disappointing stay and that you encountered several issues during your visit. We appreciate your honest comments and we take them very seriously. We will investigate the matters you raised and take the necessary actions to prevent them from happening again. We apologize for the inconvenience and frustration caused by the lack of information, the access card problem, the breakfast charge, the water quality and the housekeeping services. We understand how these issues affected your stay and we sincerely regret that we did not meet your expectations. As a fan and loyal customer of St Giles, you deserve the best service and quality from us and we failed to deliver that. We value your loyalty and your satisfaction. We hope you will give us another chance to serve you better and to restore your trust in our hotel. Please accept our sincere apologies and our best wishes. Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur
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Curiosity33018222657 wrote a review Mar 2024
1 contribution
4.0 of 5 bubbles
The Boulevard - A St Giles Hotel, Kuala Lumpur

The hotel is conveniently located in a large shopping complex (Mid-Valley MegaMall) away from the Kuala Lumpur city and it has train connections. Everything in need can be found in the shopping complex. It is very relaxing hanging around the area. The hotel has installed a smart drinking water distribution system on each floor to replace the use of bottled water. I appreciate this environmentally friendly initiative. The hotel also has fixtures for re-fillable amenities. The rooms are spacious, tidy and clean. Staff there are very nice and friendly. The hotel suits my family needs.
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Date of stay: March 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from St Giles Boulevard Kuala Lumpur, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 31 Mar 2024
Dear Curiosity33018222657, Thank you for sharing your positive experience with us. It's always our goal to provide a comfortable and convenient stay for all our guests, and we are glad to see that we have succeeded. It is also wonderful to hear that you appreciate our initiative to be more environmentally conscious. We take pride in our efforts to be more sustainable, and we hope that our guests can appreciate our efforts in making a difference for the future. Once again, thank you for sharing your feedback with us, and we hope that you will consider staying with us again in the future. Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur.
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Navigator37426608195 wrote a review Dec 2023
1 contribution
5.0 of 5 bubbles
Me and my wife always stayed at the St. Giles Boulevard Kuala Lumpur whenever we are in Malaysia ( we are from the UK ) and this has gone back for many years. Our overall stay approximately round one and half months a year every year.
We are actually one of the first guests staying at the hotel when it first re-open after the refurbishment. We have always enjoyed the friendly service before but we are happy to say that this time round we found that all the staff went out of their way to be extra courteous and helpful. Our experience at the Boulevard was a very happy one.
The rooms are comfortable and best of all the staff are gracious especially the front desk. I can see that it is well run with a great leader.

The Front Office Manager, Mr VATSHYAYANA S, RAJ is always on hand to assist and he shows that he is a great team leader.

The overall experience is a great one and we would be coming back to the Boulevard for many more years.
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Date of stay: October 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Gardens Hotel , Marketing at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 6 Dec 2023
Dear Beloved Guest, Thank you for choosing to stay with us and for giving us such a wonderful review. We really appreciate your support and loyalty towards us since we re-open. We are glad to hear that you had a good experience staying wit us and satisfied with our facilities and services by our team. It would be our pleasure to welcome you back for another remarkable experience during your next trip to Kuala Lumpur. Sincerely, Management Team of St Giles Boulevard Kuala Lumpur.
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Chris wrote a review Mar 2020
2 contributions4 helpful votes
5.0 of 5 bubbles
We stayed 3 nights fr Feb 16-19. Room was upgraded to a studio room & had a marvelous stay & experience right from checking in. When checking out I had a problem ordering a Grab at 5.15 am & when the receptionist couldn't resolve my dilemma, I requested for the manager & a gentleman named Eddy quickly helped saved the day. He even helped with loading our baggage & seeing us off in the Grab. Excellent chap & staff!
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SueKhan19, Manager at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 23 Mar 2020
Dear YVR6700, Greetings from The Boulevard Hotel and thank you for the positive feedback. We are happy to learn that you have enjoyed your stay with us and wish to be welcoming you again soon. Thank you. Suhaila Absoor Khan
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Ryl_Ariella wrote a review Feb 2024
Singapore, Singapore25 contributions5 helpful votes
5.0 of 5 bubbles
Location was good with big mall. And has public transport available. I was greeted by cheerful and friendly Nasuha. She brighten my day with her smile and she even offer me an upgrade. I was grateful. Beside Nasuha, the security, in-house dining and housekeeping were all friendly and helpful. However just a note that I think can be improve is housekeeping end, first day they forget to put a new bathroom mat after removing the wet one, forget to clear the ice bucket. The second day they forget the room service items to clear on the table. The rest of the room was done nicely. Also no hot water boiler in the room.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from St Giles Boulevard Kuala Lumpur, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 27 Feb 2024
Dear Ryl_Ariella, Thank you for sharing your feedback with us. We are thrilled to hear that you had a good stay at our hotel. We are especially proud of Nasuha, who brightened your day with her smile and service. We will be sure to pass along your compliments to her and the rest of our team. We also appreciate your constructive comments regarding the housekeeping and the hot water boiler. We apologize for any inconvenience or discomfort you experienced during your stay. We will work hard to improve our standards and ensure that these issues do not happen again. We value your business and your satisfaction. We hope to welcome you back soon at our hotel. Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur
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slengk wrote a review Feb 2021
Kuala Lumpur, Malaysia312 contributions79 helpful votes
5.0 of 5 bubbles
Stayed here in Jan 2021. Booked through Shopee. Everything from booking, check in, check out were smooth. The hotel upgraded our room so we had a bigger room with bathtub. Breakfast was good but it was ala carte due to Covid SOP. Location is great bcz it is attached to Mid Valley shopping mall and in between PJ and KL so that makes taking Grab or driving to either area easy.
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Date of stay: January 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chee Hong SHIM, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 18 Feb 2021
Dear slengk, Thank you for taking the time to leave us a splendid review. We appreciate your kind support and thoughtful comments on your recent experience with us. We are truly delighted to hear that you enjoyed our rooms as well as the breakfast. The team and I looks forward to welcoming you back in the near future, stay safe and be well until then. Best Regards, Shim Chee Hong Hotel Manager
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Steve asked a question Nov 2022
Ormond, Australia9 contributions
Hello.. does the hotel offer smoking room option still?
caz asked a question Dec 2019
11 contributions2 helpful votes
Hi, do you have designated parking for hotel guests and how much is the parking?
Answer from Chillax
Singapore, Singapore1,190 contribution177 helpful votes
Hotel guests share parking with the malls. Remember to take parking ticket from hotel Recep when you check out so you just pay a flat RM5 fee. The entrance to carpark H is right beside the hotel lobby.
Answer from Michael O
Vancouver, Canada72 contributions6 helpful votes
Check with the hotel directly!
Ninush asked a question Nov 2017
Jerusalem, Israel96 contributions11 helpful votes
Which room is better executive or deluxe and why?
Answer from atiejay j
Kuala Lumpur, Malaysia443 contributions37 helpful votes
Yes. Mid Valley Megamall and The Gardens!
jer859 wrote a tip 6 Jun
Singapore, Singapore78 contributions76 helpful votes
5.0 of 5 bubbles
"Book direct from hotel website for best deals"
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Azni Suhana wrote a tip Feb 2024
Kuantan, Malaysia78 contributions8 helpful votes
5.0 of 5 bubbles
"Endorse tounch n go before exit. Parking at level 2 to easily access the hotel entrance"
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Lyn C wrote a tip Feb 2024
7 contributions1 helpful vote
1.0 of 5 bubbles
"Avoid at all costs"
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Yun Kee C wrote a tip Nov 2023
Kuala Lumpur, Malaysia150 contributions37 helpful votes
3.0 of 5 bubbles
"Try not to drive to this hotel if possible else just park and grab if you need to go out as MV is very packed especially weekends"
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Alexfox1611 wrote a tip Dec 2019
Sydney, Australia40 contributions57 helpful votes
3.0 of 5 bubbles
"Check out room for smells but generally worth checking room first"
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Not the right property for you?
There are more places to choose from in the Kuala Lumpur area.
PRICE RANGE
S$81 - S$102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
boulevard kuala lumpur, kuala lumpur boulevard hotel, boulevard hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
390
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE BOULEVARD - A ST GILES HOTEL, KUALA LUMPUR (S̶$̶1̶1̶9̶) S$84: UPDATED 2024 Reviews, Price Comparison and 985 Photos (Malaysia) - Tripadvisor

Frequently Asked Questions about The Boulevard - A St Giles Hotel, Kuala Lumpur
Which popular attractions are close to The Boulevard - A St Giles Hotel, Kuala Lumpur?
Nearby attractions include Mid Valley Megamall (0.2 km), The Gardens Mall (0.2 km), and Jurassica (0.1 km).
What are some of the property amenities at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to The Boulevard - A St Giles Hotel, Kuala Lumpur?
Conveniently located restaurants include Tokyo Secret, Antipodean Mid Valley, and Din Tai Fung at The Gardens Mall.
Are there opportunities to exercise at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Boulevard - A St Giles Hotel, Kuala Lumpur have airport transportation?
Yes, The Boulevard - A St Giles Hotel, Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does The Boulevard - A St Giles Hotel, Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Boulevard - A St Giles Hotel, Kuala Lumpur?
The staff speaks multiple languages, including English and Malay.
Are there any historical sites close to The Boulevard - A St Giles Hotel, Kuala Lumpur?
Many travellers enjoy visiting Kuala Lumpur City Gallery (3.6 km), Rumah Penghulu Abu Seman (5.5 km), and Istana Negara (4.9 km).
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