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Impiana KLCC Hotel

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Impiana KLCC Hotel
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2,568 Reviews from our TripAdvisor Community

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There are newer reviews for Impiana KLCC Hotel
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Showing 1,867: English reviews
Jakarta
Reviewed 1 week ago

A week stay at your hotel i experienced room no 940,1340, 2040. wishing not to stay in your hotel anymore in the future. Result: The lady duty manager is unpolite and no emphaty; Room aircondition temperature not working need to fixed or replace with better quality; Room cleanliness is not meet to hotel standard; Room equipments not meet to hotel...

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Helpful?
1Thank zakaria-subroto
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear zakaria-subroto, Thank you for spending your precious time to share your recent experience at our Hotel via the Guest Satisfaction Survey as well as your e-mail to my office. I am writing this note to you to apologize for the way in which your arrival was handled by our team. I do agree with you that our Front Office...

miri
Reviewed 1 week ago

I had the club room privilege and tried their club lounge, which was relaxing and warm. loved the various local fruits provided by the hotel and the individual welcome message for me. I enjoyed the room.

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Helpful?
Thank V8969ALjohny
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear V8969ALjohny, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Ipoh, Malaysia
Reviewed 1 week ago

Room in cozy gd condition. Gd reception. A getaway from the daily hectic work just to get some chillout. No need travel far but a quiet place to relax, and convenient to get all the food needed from nearby outstanding malls. Food in the in house restaurant is so so but its not a great concern at all

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Helpful?
Thank LOHHP
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear LOHHP, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

aix les bains
Reviewed 1 week ago

Hotel very well situated, very Nice and professionnal staff, superbe bed room, spacy and confortable. Breakfast varions and nice Nice décorations with orchis flow ers everywhere. i recommande this hotel

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Helpful?
Thank caramelAixLesBains
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear caramelAixLesBains, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Vancouver, Canada
Reviewed 1 week ago

This is a great hotel. Perfect location, the staff are exceptionally friendly and it has great facilities. I was in the executive suite and I got access to a lounge facility and meeting room (this was a first for me). What more can I ask. I would definitely come back and recommend it to others.

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Helpful?
Thank johnlV2066UG
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear JohnlV2066UG, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Baghdad, Iraq
Reviewed 1 week ago

Nice clean place with perfect location very good staff, good food, internet Wi-Fi every where with good speed, fast service response only thing was not good is the sink of the room , the water was gathering in it.

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Helpful?
Thank 830mohammedi
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear 830mohammedi, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Singapore
Reviewed 1 week ago

Lovely place. Fab location so close to the centre. Beautifully friendly staff who were attentive when needed, and unobtrusive when not. Very accommodating! Would definitely recommend and revisit. Thank you

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Helpful?
Thank I6374NKjudym
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear I6374NKjudym, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Groningen, The Netherlands
Reviewed 1 week ago

Fine hotel in KLCC area near Petronas Towers. Club Room was good and club benefits are worth the extra costs. Pool area is nice to relax and recover from the heat and high humidity in Kuala Lumpur. Nice bar and restaurant area Changkat within walking distance.

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Helpful?
Thank brancodekkers
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Brancodekkers, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Reviewed 1 week ago via mobile

My first visit to Kuala Lumpur and I stayed at the Impiana for 3 nights.. very centrally located...with malls and the station so close by ...within walking distance. The room was large with a grand view of the Petronas...clean with powerful air conditioning. The room linen was crisp and fresh .... I honestly didn't feel like getting out of bed....

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Helpful?
Thank Kumar I
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Kumar I, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Reviewed 2 weeks ago via mobile

I really enjoyed my stay at this hotel and would definitely recommend it to fellow travelers. Impiana's location is excellent, as it is very central, just minutes away (walking) from the Petronas Towers. I stayed on the Club floor, which included a spacious room, as well as breakfast, afternoon tea and evening cocktails on a floor reserved just for members,...

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Helpful?
Thank Mariya S
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Mariya S, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
CEDAR on 15
CEDAR on 15
Cuisines: European
Tonka Bean Cafe
Tonka Bean Cafe
Cuisines: International, Asian, Malaysian, Chinese
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more   less 

Additional Information about Impiana KLCC Hotel

Address: 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $98 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Reservation Options:
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Also Known As:
Hotel Impiana Klcc
Hotel Style:
#19 Spa Hotel in Kuala Lumpur
#20 Romantic Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#26 Business Hotel in Kuala Lumpur
#37 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Impiana KLCC Hotel staff and other travellers.
34 questions
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Questions? Get answers from Impiana KLCC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“12th floor and up”
  • Amazing view from the open air bar on the 15th floor cedar restaurant/bar
 of 5 bubbles , 6 Dec 2016 | Read review
“Rooms are spacious, modern and family friendly. Hotel needs to upgrade its faucets and sinks in toilets.”
 of 5 bubbles ConcernedIndian, 3 Dec 2016 | Read review
“Another hotel”
 of 5 bubbles britishconsumer2016, 29 Nov 2016 | Read review
“Club luxe, very spacy room with wonderful view on Petronas towers”
 of 5 bubbles caramelAixLesBains, 28 Nov 2016 | Read review
“Ask for a higher room (18th floor or above) if possible. The staff will probably endeavour to accommodate. Try to get a room facing the Petronas towers.”
 of 5 bubbles , 14 Nov 2016 | Read review
5 of 5
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