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Impiana KLCC Hotel

ImpianaUS$72*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$77*
US$72*
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US$75*
US$75*
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Impiana KLCC Hotel
Impiana KLCC Hotel
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2,893 Reviews from our TripAdvisor Community

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Showing 2,125: English reviews
Thiruvalla
Reviewed 18 October 2014

It is a really nice location, the staff is really nice. Its located in the heart of the city, but quiet. They provide a nice car park. The total ambience of the hotel is good. The best and better part is the location of hotel. I personally recommend this hotel to any type of travellers.

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Helpful?
Thank Biji_Varghese
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Biji_Varghese, Allow us to thank you for the positive review which means a lot to us and the betterment of our hotel. We are glad that overall you were satisfied with our hotel. We hope to welcome you again to Impiana KLCC Hotel soon. Sincerely, The Management of Impiana KLCC Hotel

Kuala Lumpur, Malaysia
Reviewed 17 October 2014

Greeting from Steelcase Office Solution (M) Sdn Bhd! On behalf of A Club Committee, I would like to say a thousand thanks to Ms Wana and Impiana KLCC Hotel staff for your awesome services. Thanks for fulfilled our requests for the ballroom decoration. The services and cooperation provided by Impiana KLCC Hotel was excellent. We received a lot of positive...

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Helpful?
1Thank Lisha1989
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Lisha1989, Thank you so much for your kind review. We are pleased that our facilities and employees matched up to the service standards required by you and that they made your stay a truly enjoyable one. It is always a pleasure to know that our team members have been well trained. Your compliments will be forwarded to Ms. Wana,...

Bandar Seri Begawan, null, Brunei
Reviewed 16 October 2014

The hotel itself is very good. The facilities are amazing. The room is clean and the ambience is great. We enjoyed the breakfast and the pool and it is just a minute walk away to KLCC Aquaria and around 4-5 minutes walk to KLCC Twin Tower. What I didn't like about my stay is the supposedly complimentary mock-tail and we...

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Helpful?
2Thank llerox
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear IIerox, Thank you for the very detailed feedback. We humbly apologize for the inconvenience caused during your stay. We are taking your feedback seriously and feedback like yours is surely helping us to maintain our standards and to look for ways for further improve the services you have enjoyed with us. Hope to have you with us again soon...

Singapore, Singapore
Reviewed 15 October 2014

This hotel was the Holiday Inn. Has all the trappings of a five star hotel unfortunately, without the management to match. The staff are extremely friendy, curteous and helpful. The problem seems to lie with the management. We were in a "Superior" room with a queen size bed. The bed was firm and comfortable. It came with a duvet rather...

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Helpful?
2Thank Curvermac
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Curvermac, Thank you for taking the time to give us a detailed feedback. We humbly apologize for the inconvenience caused, particularly there were no face towel was provided, water pressure was low and the foods were not as your expectation. . Your stay with us is exactly what we strive for day by day – a happy costumer looking...

Christchurch, New Zealand
Reviewed 15 October 2014

The first thing that strikes you are the people, so kind and friendly and sister was unwell and they sent her a get better gift, bout 2 minutes from the Petronas Towers/KLCC mall, small pool but very fun swimming with the towers above you.

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Helpful?
Thank GeorgeNINJA
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear GeorgeNINJA, Thank you for staying with us during your recent trip to Malaysia. It is wonderful to know that our services and facilities have met your expectations. All of us look forward to welcoming you back to the hotel soon. Sincerely, The Management of Impiana KLCC Hotel.

New York City, New York
Reviewed 15 October 2014

No porter to help with luggage upon arrival. Then a staff, named Kxxe, at the check-in desk asked for money to upgrade prepaid room. Service deceitful and poor. Bathroom not clean, in particular toilet seat with small pieces of faeces. Location good, but there are plenty of good hotels nearby.

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Helpful?
3Thank Advisor10012
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Advisor10012 Thank you very much for your feedback which highlighted some unexpected shortcomings in our usually good services. It is indeed inacceptable that you faced cleanliness problems in the bathroom – our sincere apologies for this. As for the check in, it is our standard - as in other hotels - to ask if our guest would like to...

Kuala Lumpur, Malaysia
Reviewed 12 October 2014

Our organization was hosting our Coaching conference and we were expecting foreign delegates. Ever since we set our mind on Impiana, we felt we did the RIGHT thing. Truly, our conference went very well, Ms Wana ensured everything went well esp, the conference room and all logistics was taken into consideration and on the other hand, Ms Joash ensured our...

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Helpful?
1Thank 102Grace
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear 102Grace, I would like to thank you for your wonderful review of our hotel and staff. I would like to thank you for your wonderful review of our hotel’s services. We will forward your compliments to our staff Ms. Wana and Ms. Joash. We certainly look forward to welcoming you back to the hotel soon. Sincerely, The Management of...

Jakarta, Indonesia
Reviewed 11 October 2014 via mobile

We booked through hotel website for a special deal for club room. Stayed 3 nights and enjoyed every second of it. Club room means complimentary access to club lounge, where they serve excellent finger foods, sandwiches and cocktails. You can also choose where do you want to have your breakfast, they hv two different restaurants with different theme of food...

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Helpful?
1Thank Rony H
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Rony H, Thank you for the commendation regarding our service and food, glad these encounters have been positive. We are happy to learn from your review that you have enjoyed your stay with us. We hope you will visit us again soon. Sincerely, The Management of Impiana KLCC Hotel

Reviewed 10 October 2014 via mobile

This hotel is in the heart of the city and walking distance KLCC and Petronas Towers. Hotel staff is helpful and prompt. Also loved the ambience of the room and the bed was comfortable. You can see a bit of Petronas from the room but not very clearly... The Traders would be a better choice if u want THE view......

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Helpful?
4Thank Kanay S
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Kanay S, Appreciate the positive comment of your stay experience and thank you very much indeed for the wonderful review. We are glad you enjoyed our location, the service and the food. We look forward to welcoming you back on a future visit. Sincerely, The Management of Impiana KLCC Hotel

Mumbai (Bombay), India
Reviewed 10 October 2014

We had got a very good deal when we stayed here for 3 nights on our honeymoon visit to KL.We booked this hotel as it was the best deal available in the city center. We loved its restaurant Tonca Beans.Breakfast spread was really nice. The rooms were clean and also had a bathtub. After initial 3 days in Langkawi we...

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Helpful?
2Thank Anu N
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Anu N, It is always great to hear from a happy guest - Thank you for this. We are so glad that nearly everything was to your fullest satisfaction. Having said so, we look forward welcoming you again. Sincerely, The Management of Impiana KLCC Hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more   less 

Additional Information about Impiana KLCC Hotel

Address: 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $101 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Reservation Options:
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Also Known As:
Hotel Impiana Klcc
Hotel Style:
#20 Romantic Hotel in Kuala Lumpur
#22 Spa Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#26 Business Hotel in Kuala Lumpur
#40 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Impiana KLCC Hotel staff and other travellers.
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Singapore, Singapore

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors will have better views”
maztUk, 27 Apr 2017 | Read review
“Try to get a room in the upper floors”
chinaman_11, 26 Apr 2017 | Read review
“Ask for a high floored room over looking the Grand Hyatt opposite......the view is their gardens/pool area and it is beautiful.”
  • Our view
  • Our room
Holicrazy66, 15 Apr 2017 | Read review
“Cleaning of rooms were not upto expectation. But spacoius and very well equiped room for a business traveller”
annes_junaid, 10 Apr 2017 | Read review
“Choose the rooms facing KLCC twin towers”
, 9 Apr 2017 | Read review
5 of 5
Impiana
US$72* /night
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Hotels.comUS$75
Orbitz.comUS$75
TripAdvisorUS$75
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Prices are for 1 room, 2 adults
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