We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Novotel Kuala Lumpur City Centre

3,853 reviews
Save
Traveller (1107)
Room & Suite (661)
Dining (119)
Overview
  • Excellent18%
  • Very good44%
  • Average25%
  • Poor9%
  • Terrible4%
Travellers talk about
“premier lounge”(53 reviews)
“pavilion mall”(125 reviews)
“bukit bintang”(185 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hotel Novotel Kuala Lumpur City Centre
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$61.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Kuala Lumpur hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "03e6393bb60d4af585228f0411a765a5", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":615721,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32444144],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":61,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"03e6393bb60d4af585228f0411a765a5","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":61,"lowestMetaPrice":61,"additionalPartner":false,"highestMetaPriceDisplay":61,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":61,"lowestMetaPrice":61,"highestMetaPriceDisplay":61,"hotelName":"Hotel Novotel Kuala Lumpur City Centre","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjAzZTYzOTNiYjYwZDRhZjU4NTIyOGYwNDExYTc2NWE1IiwiQUlLIjoiMjM0MmU1ODBlY2YzNGNkMjhkNTRjM2MzMzQ1MWYzZDcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$61", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32444144":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (3,853)Write a Review
Filter reviews
3,215 results
Traveller rating
594
1,361
804
309
147
Traveller type
Time of year
LanguageEnglish
More languages
594
1,361
804
309
147
Show reviews that mention
All reviewspremier loungepavilion mallbukit bintangjunior suitepetronas towersexcellent locationwalking distanceexecutive floorcovered walkwayfood courtbuffet breakfastearly checkgolden triangleshopping centreconciergemonorailtaxi
FilterEnglish
Updating list...
1 - 5 of 3,215 reviews
Reviewed 3 days ago

Located in the strategic location with easy access for walking distance. Spacious room perfect for family but the kids pool is too small. Not so much options for foods (room service and restaurant) but there are many restaurants/food courts in nearby shopping centres.

Review collected in partnership with Accorhotels.com
Thank maressa2017
Hotel's Favourite
Reviewed 11 January 2018 via mobile

I'm happy coming back to Novotel,KL, as its home from me, The entire staff at the hotel are very caring and make my stay a pleasant one. Firstly I like to thank the Reservation staff who are back doors and are not noticed who took...More

1  Thank navedw2016
Response from NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City CentreResponded 16 January 2018

Dear navedw2016, Greetings from Novotel Kuala Lumpur City Centre. Truly an amazing review to receive from a guest on TripAdvisor. Allow us to extend our gratitude for your acknowledgement on one of our most valuable asset in our hotel which is our team. We truly...More

Reviewed 4 days ago via mobile

First day i came to the hotel reception told me there is no room in upper flour and just they can give me only in 12 flour after i talk with manager they gave me the room in 18 flour . First i checked the...More

Thank armin5533
Reviewed 4 days ago via mobile

Hotel Novotel is centrally located in the heart of KL.. with easy access to Petronas tower, KLCC Park, Bukit Bentgang etc. Hotel amenities are superb along with excellent service.. Hotel has wonderful restaurants with variety of dishes.. Pavalion mall is just with the hotel.. Recommended...More

Thank Delex N
Reviewed 1 week ago

Excellent service by ugaraj best hotel best attitude but have some complain about their washroom have some drainage issue some how they fixed and over all service i found by novatel was amazing experience specially hotal service man Mr ugaraj and nishat was too welcoming...More

Thank Zubair A
Response from NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City CentreResponded 1 week ago

Dear Zubair A, Greetings from Novotel Kuala Lumpur City Centre. Thank you for your generous feedback with us about your stay especially on the staff and our services. We’ve shared your compliments to Ugaraj and Nishant, as well as the rest of the team, so...More

View more reviews
PreviousNext
123456643
About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$64 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Kuala Lumpur
#58 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$64 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Kuala Lumpur
#58 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1107)
Room & Suite (661)
Dining (119)
Pool & Beach (65)
Amenities (41)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
hmgzkm
8 January 2018|
AnswerShow all 4 answers
Response from Roland B | Reviewed this property |
Getting a non-smoking and bigger room should not be problem if you book it earlier. You wont able to view the PETRONAS Tower from this hotel's top floors.
2
Votes
MelKualaLumpur
14 November 2017|
AnswerShow all 5 answers
Response from NOVOTELKL | Property representative |
Hi MelKualaLumpur, Yes, you can. You can head down to the Square Restaurant at ground floor and the breakfast hour is 6.30 am until 10.30am weekday, while until 11am on the weekends.
0
Votes
Aalianvari
4 November 2017|
AnswerShow all 4 answers
Response from NOVOTELKL | Property representative |
Hi Aalianvari, We don't have microwave facilities in all the rooms. But for some food, such as baby food and dietary requirement, the kitchen staff would gladly to assist you.
2
Votes
PreviousNext
12345611
Room Tips
"Best View and Good service by Mr uearaj"
Read review
"Look at the room before accepting it - if you are not satisfied - COMPLAIN!!!"
Read review
"Rooms on the south side are quieter""
Read review
"medium Hall for a small concert with good soundproofing!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing