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Hotel Novotel Kuala Lumpur City Centre

Hotels.comUS$60*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$121*
US$60*
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US$62*
US$62*
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Hotel Novotel Kuala Lumpur City Centre
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3,639 Reviews from our TripAdvisor Community

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Showing 3,046: English reviews
Start your review of Hotel Novotel Kuala Lumpur City Centre
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Reviewed 2 days ago NEWvia mobile

Friendly and welcoming staff, especially at the lounge. Hotel is very convenient for shopping and eating, as it is located right next to Pavilion with a connected overhead bridge. Short walk away from Bukit Bintang, Jalan Alor, Jalan Imbi.

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Helpful?
Thank Tr1p1nfo
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Hi everyone at Novotel. Thank you for making our stay so welcoming and comfortable. Enjoy staying with you every time. A special thank you to Ms Yoon Li for the swift check in, Mr Megat for making sure the room was perfect, Mr Daniel for the smooth check out process and Mr Uraji for your bright smile and assistance. And...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank perkul
About Hotel's Favourite Review
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear perkul, Greetings from Novotel Kuala Lumpur City Centre. Thank you so much for your feedback and your glowing comments on the staff. We do believe that it is only when we have great staff, then we will have happy guests and this positive feedback will serve as an encouragement to all of our staff as we strive to continuously...

Reviewed 3 days ago NEWvia mobile

The hotel is in the best location,near by kl center,pavilion,subway.you can go there by walk. Out room is in 16th floor and it has afantastic view. Breakfast is perfect with lot of choise. We have great honeymoon in there😍

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Helpful?
Thank Shabnam K
Wooler, United Kingdom
Reviewed 3 days ago NEW

Ideally situated in the midst of several shopping malls close to the P. Towers with plenty of eating places close by. Staff were great friendly and helpful. Only minus points was pool area was a little smaller than expected but it was only busy one afternoon anyhow and some of the hotel infrastructure needs a little TLC

Review collected in partnership with Ibis Hotels
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Helpful?
Thank B4351BNstephenm
Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

If you’re traveling for business note that the internet connection is extremely poor, to the point that even checking emails is a real pain. Forget about downloading or uploading files, no matter how small they are. It’s not stable and it’s very slow, for which simple tasks you need to perform online is a constant hit and miss. You can’t...

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Helpful?
Thank danicomar
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear danicomar, Thank you for taking the time to tell us about your experience at the Novotel Kuala Lumpur City Centre. We're sorry that some of your experience did not meet your expectations; please allow us to express my sincerest apologies. While we wish you had a better experience, it is feedback like this that we learn from and use...

Hyderabad, India
Reviewed 5 days ago NEW

Hotel is in city center, as name suggests. The location is very convenient for Holiday Travelers and Business visitors, as it has the easy walkable access to public transportation and shopping malls and also the Twin Towers. Check in/ out were done very well. I had booked Executive Room on top floor. Bath Room condition was very disappointing. Flush was...

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Helpful?
1Thank syamgk54
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear syamgk54, Thank you for taking the time to share your feedback with us, your valuable comments will certainly help us improve. Sincere apologies for your encounter with the bar staff, clearly this was a very poor attempt at customer care that could have easily been avoided had it been handled carefully. We wish to inform you that this is...

Jakarta, Indonesia
Reviewed 6 days ago NEW

The hotel is in best location. In front of Pavilion KL, near Bukit Bintang. So, you can walking distance to a lot of good restaurant and mall. But, the room is need renovation because it looks old. Breakfast is good but the option not too much.

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Helpful?
Thank CKcissy
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear CKcissy, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. Our location is very much a plus and we are pleased to know you enjoyed it. Regarding the issue that you mentioned, we're in the midst of...

Kuala Lumpur, Malaysia
Reviewed 6 days ago NEWvia mobile

We have been staying in this hotel for many times due to its strategic location between Pavillion Mall & KLCC. Though the hotel is rather run down & the air con at lobby & also our room was not that cool! I noticed that the staff were more friendly now as compared with our previous visits! The breakfast was quite...

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Helpful?
Thank Hanifflai
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Hanifflai, Greetings from Novotel Kuala Lumpur City Centre. We very much appreciate your reviews regarding your recent stay with us. We are humbled by your tribute to the service and location. Also your kind words keeps everyone in the team going and we will work harder for a better service. We also understand that some of the amenities and...

Wilmslow, United Kingdom
Reviewed 6 days ago NEW

We just back from holiday. Stayed at Novotel for 3 nights Great location friendly staff very helpful The room was nice. Good breakfast The hotel near by shopping and lot of restaurants Highly recommended.

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Helpful?
Thank Thaichix
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Thaichix, Greetings from Novotel Kuala Lumpur City Centre. We very much appreciate your reviews regarding your recent stay with us. We're happy to know that you enjoyed a comfortable stay with us and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again...

Metro Manila, Philippines
Reviewed 6 days ago NEW

Staying at Novotel KL will definitely let you access Jalan Alor (ultimate food destination in KL), the Pavilion (just right in front), Petronas Towers (7-10 minutes walk via the air-conditioned walkway) and the Fahrenheit 88 Mall (5-7 minutes walk) for you to get your Vincci and other international brands like UniQlo, Sephora and H&M. If you are an Accor member,...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank ChengTheTraveler
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear ChengTheTraveler, Greetings from Novotel Kuala Lumpur City Centre. Thank you so much for the glowing review! It was our pleasure to do what we can to make you feel "home away from home" while in Novotel Kuala Lumpur City Centre. Glad to hear it was a real value to stay here as we have everything you may need in...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Square
The Square
Cuisines: Chinese, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Kuala Lumpur City Centre is a 4 star hotel in the centre of Kuala Lumpur. Ideal for a business trip or holiday, the hotel is strategically located within walking distance of the KL Convention Centre and major shopping malls. With 295 rooms, an executive floor and conference facilities, this is the perfect place to stay. Drinks are served until late in our bar, while our two restaurants offer a tempting range of cuisines. The hotel also boasts a fitness centre, spa and outdoor swimming pool. ... more   less 

Additional Information about Hotel Novotel Kuala Lumpur City Centre

Address: 2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $82 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Kuala Lumpur City Centre 4*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, ACCOR, Hotwire, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Hotel Novotel Kuala Lumpur City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Kuala Lumpur
Accor Kuala Lumpur
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kl
Hotel Style:
#28 Spa Hotel in Kuala Lumpur
#54 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Kuala Lumpur City Centre staff and other travellers.
24 questions
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Questions? Get answers from Hotel Novotel Kuala Lumpur City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premier room is worth the money ”
B4351BNstephenm, 25 May 2017 | Read review
“Yes, free wifi but as good as none. No paid option.”
danicomar, 23 May 2017 | Read review
“Top floors have City view”
syamgk54, 23 May 2017 | Read review
“Junior Suite”
annecF6657XD, 20 May 2017 | Read review
“High floors with open views”
raymasterman, 6 May 2017 | Read review
5 of 5
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US$60* /night
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Prices are for 1 room, 2 adults
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