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Seri Pacific Hotel

TravelocityUS$43*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$51*
US$43*
US$51*
US$43*
US$51*
US$43*
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Seri Pacific Hotel
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1,006 Reviews from our TripAdvisor Community

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Showing 842: English reviews
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Sydney, Australia
Reviewed 3 days ago NEWvia mobile

Check-in very smooth. Girl very friendly. Room clean, however the pillow cases are a bit yellowish. Room service good. Overall the hotel is clean. Good location to shops and public transport, KTM, LRT, etc.

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Thank karenlC9803UP
Devonport, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 March 2017 via mobile

For a treat I booked us in on the Club floor of the hotel. Was my first ever Club Floor experience. We were treated to a personalised express and guided checking in and out service, had a fantastic guest manager assigned to us for our four day stay who ensured everything was always perfect for us. Typically we would see...

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1Thank waltervp
About Hotel's Favourite Review
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear Waltervp Thank you for the wonderful feedback that you have provided us with regards to your stay with us. My team and I are so happy that we were able to meet up to your expectations and that you are very satisfied with the services you received. I have shared your comments with the team and they are so...

jakarta
Reviewed 5 days ago NEW

Stay there for 1 night and we check in quite fast.. well done for that!! the staff very friendly. Room was nice and spacious but the cleanliness wasn't good, dust are everywhere in room furniture. but the bathroom was big and location is strategic next to mall and LRT just walking distance with a proper elevated walkway. breakfast has variety...

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Thank isrianitarully
Reviewed 1 week ago

+ Seri Pacific is a nice hotel. The location is very good, only 2/3 minutes walk to the monorail. I stayed in a club room which is nice for the views and you can make use of the club benefits. The breakfast in the clublounge is nice if you want to have a peacefull and quiet breakfast. If you prefer...

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1Thank jo12009
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear Jo12009, Thank you for taking time to share your experience with us. I am glad that you had a good stay with us but must apologise with regards to the cleanliness of the room. I have shared your comments with the team and with comments such as your it would allow us to improve on those shortcomings mentioned. In...

Reviewed 2 weeks ago via mobile

The room is nice and comfortable but the kettle is dirty . Shampoo and conditioner is missing and I have to call to request . Towel is also not complete and I have to call for 2nd time to request the towel. To go out to hotel from lobby need to use the escalator. It will be less convenient if...

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Helpful?
Thank michelle c
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear Michelle C Thank you for your comments and feedback. Please accept my sincere apologies with regards to the below par set up in the room. I have shared your comments with my team and more attention is required by the Housekeeping team. Thank you for bringing this to my attention as only when we receive comments such as this...

Reviewed 2 weeks ago

Had a great stay at this hotel. Nice room with great view of the Petronas Twin Tower. The room had everything we need - ironing board, hair dryer, bathroom w/ separate shower room.Connected to Sunway Putra Mall for fast and easy shopping, meals. The buffet breakfast was excellent as well. All staff was very polite, it is close to almost...

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Helpful?
Thank Dan J
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear Dan J Thank you for your comments and feedback. I am glad that you had a good and comfortable stay and that we have been able to meet to your needs and expectations. We look forward to welcome you back and thank you for your recommendation Best regards Halim Merican CHA General Manager

Singapore, Singapore
Reviewed 3 weeks ago

This property seems to have been refurbished lately and the rooms are somewhat new. The lobby is still quite dated and only 2 out of the 4 elevators work...so there is often a queue there. Breakfast is good with a wide range of local and international fare. Location is good for business if you have work at the exhibition halls...

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Helpful?
Thank nicklimhm
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear Nicklimhm Thank you for your comments. I am glad that you had an enjoyable stay with us. I have taken note of the inconvenience caused with regards to the elevators. We may have had a technical issue on that day. We are away from the KL City Centre where most of the shopsame and malls are located. Thank you...

Manila, Philippines
Reviewed 3 weeks ago via mobile

Great View of Petronas Twin Tower and Kuala Lumpur Skyline from our room (request a room from 20th floor above) Fast Check in Check out The reception staffs were very professional , The buffet breakfast great selection of Western and Malaysian food begins to complete your day and The bar with pianist and a solo singer complete your day...Close to...

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Helpful?
Thank NDV h
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear NDV h, Thank you for your comments. I am happy to know that we were able to meet all your expectations and that you had a good and comfortable stay with us. I have shared your comments with my team and they are delighted to have been able to make your stay comfortable. Thank you for your comments and...

Singapore, Singapore
Reviewed 4 weeks ago

It is my first time to travel and visit Kuala Lumpur with my family. During our stay we had been upgrade to a great room with a nice view of Petronas Tower. We had a very pleasant stay in Seri Pacific Hotel Kuala Lumpur, the location is perfect, close to train station and just opposite of Shopping Centre Sunway. Exceptional...

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Helpful?
Thank Girltotravelaround
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear Girltotravelaround, Thank you for taking time to share your stay experience with us. I am very happy to know that you had a good and comfortable stay and that we were able to meet to all your expectations and needs. I have shared your comments with my team and they are delighted to do even better. We look forward...

Reviewed 4 weeks ago via mobile

I booked the premier deluxe king room online and requested two baby cots for my twin. The hotel nicely located next to pwtc and putra mall and connected to lrt station. The basement car park was very limited and after many go around i managed to get one. There was a lift which will get you straight to the lobby....

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Helpful?
Thank thuyaibah s
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear thuyaibah s, Thank you for sharing your stay experience with us. I am happy to learnt that we were able to meet to all upgrade needs. Please accept my apologies with regards to the limited carpark space. Normally there are no issues however it can be a little problem when there are events at the Putra World Trade Centre....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Kofuku Japanese Cuisine
Kofuku Japanese Cuisine
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Only ultramodern Atrium Hotel connected to Putra World Trade Center. With recently renovated and refurbished rooms, we cater to Corporate business and MICE events. Our restaurants range from Local, Asian and International cuisine including our famous Authentic Japanese restaurant KOFUKU. Our Spa with Balinese and Malaysian treatments will rejuvenate your body and soul after a long day at work.Located opposite the newly renovated 5 star Sunway Putra Shopping Mall. Connected via a walkway directly into the Mall. ... more   less 

Additional Information about Seri Pacific Hotel

Address: Jalan Putra, Kuala Lumpur 50350, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $43 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Seri Pacific Hotel 5*
Number of rooms: 561
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Hotels.com, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Seri Pacific Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Kuala Lumpur
Kuala Lumpur Best Western
Hotel Style:
#24 Spa Hotel in Kuala Lumpur
#38 Business Hotel in Kuala Lumpur
#38 Family Hotel in Kuala Lumpur
#46 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Seri Pacific Hotel staff and other travellers.
18 questions
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Questions? Get answers from Seri Pacific Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe room with a good view of the Petronas Tower”
Girltotravelaround, 28 Apr 2017 | Read review
“Spend few bucks and get yourself a club room. Its a must!”
JackEzrie, 20 Apr 2017 | Read review
“Rooms with a view of PETRONAS Towers”
woodp2015, 2 Apr 2017 | Read review
“I presume all rooms a good and spacious. No fault with this hotel”
236ebrut, 29 Mar 2017 | Read review
“Ask for higher rooms to see KL's view.”
FekryNordin, 27 Mar 2017 | Read review
5 of 5
Travelocity
US$43* /night
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Expedia.comUS$43
Orbitz.comUS$43
ElvolineUS$51
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*Disclaimer
Prices are for 1 room, 2 adults
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