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Ascott Sentral Kuala Lumpur

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Traveller (414)
Room & Suite (312)
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Overview
  • Excellent62%
  • Very good29%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
4 Star accommodation
All hotel details
Additional information
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (434)
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1 - 5 of 392 reviews
Reviewed yesterday

Service is always consistent.Staff was engaging, friendly and able to anticipate needs of the whole family (6 of us)From arrival at the train station to check in and entire stay.Housekeeping was very meticulous with task.Would definitely recommend

Review collected in partnership with this hotel
Thank SusanCrone
Response from CeliaKam1, General Manager at Ascott Sentral Kuala LumpurResponded today

Dear Ms. SusanCrone, Thank you for leaving such a fantastic review. I trust you had a memorable visit of Kuala Lumpur and hope to have the opportunity to welcome you back. Best regardrs Lily-Guest Service

Hotel's Favourite
Reviewed 11 June 2018

It's always a delight indeed to 'return home' to the Ascott Sentral. The standard of customer service is amongst the best in Malaysia as is the quality and cleanliness of the well maintained suites. The location too is very convenient - only a short walk...More

Review collected in partnership with this hotel
Thank Doc888
Response from CeliaKam1, General Manager at Ascott Sentral Kuala LumpurResponded 11 June 2018

Dear Mr. Doc888, Thank you sincerely for your review,Glad to hear you had a good stay with us overall. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Kuala Lumpur. Thank you...More

Reviewed 6 days ago

I hearby describe the "Ascott Sentral Kuala Lumpur" as the best hotel in the world. In terms of Quality/Price ratio, it's absolutely unbeatable. All amnesties are provided, including two bottles of water per day. The room is huge, clean, with a kitchen to cook. Dishes...More

Thank Joe M
Response from CeliaKam1, General Manager at Ascott Sentral Kuala LumpurResponded 6 days ago

Dear Mr. Joe M, Thank you for your continuous support and your kind words. Leaving such a fantastic review is really appreciated.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Kuala Lumpur....More

Reviewed 1 week ago

Ascott/Somerset always provides high quality comfortable stay. Worth more than what is being paid. Stayed for 3 nights. Amenities provided are very useful. Very class in standard. Will always return as before.

Review collected in partnership with this hotel
Thank Ramathas K
Response from CeliaKam1, General Manager at Ascott Sentral Kuala LumpurResponded 6 days ago

Dear Ramathas K, Thank you for your continuous support and your kind words.Glad you had a remarkable stay with us! I look forward to your many returns . Best regards Lily-Guest Service

Reviewed 1 week ago

I like almost everything about Ascott Sentral. Only one triviality that bothering me is the parking system which attached to the offices building. The path to the parking spots is very very narrow, almost hit the wall. I don't think a Hilux or Triton or...More

Review collected in partnership with this hotel
Thank Nor Baity M
Response from CeliaKam1, General Manager at Ascott Sentral Kuala LumpurResponded 1 week ago

Dear Nor Baity M, Thank you for leaving such a fantastic review.Glad to hear you had a good stay with us overall. Apology regard of the car park, there is not much we can do and our car park is share with the Menara Shell...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$70 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Kuala Lumpur
#104 Centrally Located Hotel in Kuala Lumpur
#17 Family Hotel in Kuala Lumpur
#59 Business Hotel in Kuala Lumpur
#35 Mid-range Hotel in Kuala Lumpur
#40 Trendy Hotel in Kuala Lumpur
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$70 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Kuala Lumpur
#104 Centrally Located Hotel in Kuala Lumpur
#17 Family Hotel in Kuala Lumpur
#59 Business Hotel in Kuala Lumpur
#35 Mid-range Hotel in Kuala Lumpur
#40 Trendy Hotel in Kuala Lumpur
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (414)
Room & Suite (312)
Pool & Beach (44)
Dining (25)
Amenities (44)
Family and Play Areas (3)
Questions & Answers
Ask a question
drentropy88
22 May 2018|
AnswerShow all 3 answers
Response from satkr | Reviewed this property |
Dear Tharun, my experience was bitter, i reached early morning & I had an early check in request while reserving. But they couldn't oblige. Counter staff was poor in handling this, So my advise is that don't rely much on... More
1
Vote
Charlie L
18 March 2018|
AnswerShow all 2 answers
Response from CeliaKam1 | Property representative |
Dear Charlie L, Could you please provide us with your booking confirmation numbers? Kind regards, Gurpal
0
Votes
Charlie L
18 March 2018|
Answer
Response from CeliaKam1 | Property representative |
Dear Charlie L, Could you please provide us with your booking confirmation numbers? Kind regards, Gurpal
0
Votes
Room Tips
"Make sure you consider both Premier and Executive options before finalizing"
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"One Bedroom Premier is very good and spacious"
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"Room was big with microwave and electric cooking appliance"
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"Bring your own toiletries."
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