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Silka Cheras Kuala Lumpur

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Traveller (134)
Room & Suite (304)
Dining (22)
Overview
Jalan Cheras, Kuala Lumpur 56000 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
Reviews (159)
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139 results
Traveller rating
23
49
36
13
18
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Time of year
LanguageEnglish
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23
49
36
13
18
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All reviewssentral mallfront office teamspacious roompoor breakfastconvenient hoteldowntown klcoffee housecheck in processbathtubdecoshoppingrail
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1 - 5 of 139 reviews
Reviewed yesterday via mobile

Just visit the hotel last week. The customer services is very good especially Mr Amirul. He help me a lot during check in process. Room also convinient and suitable to all customer. I give 10 star for their services and room

Thank Omar H
Reviewed 19 March 2018

Every year since 2015,we and my family always choose Silka Cheras hotel for our stayed,after traveling from Singapore for Chinese New Year, we choose this hotel because we feel so comfortable and i like the design of the room,the main thing is,the service was very...More

1  Thank chseehrwong
Response from SilkaHotelsMsia, General Manager at Silka Cheras Kuala LumpurResponded 30 March 2018

Dear chseehrwong, Warm greetings from Silka Cheras Kuala Lumpur. Thank you for rating our hotel and sharing your feedback. We are pleased to know you enjoyed your stay with us and look forward to welcoming you again soon. Sincerely, David Wong - General Manager, Silka...More

Reviewed 4 March 2018 via mobile

Firstly when I contacted to the hotel and requested for connecting rooms since I came here for show room last year for my wedding this year. However the person who received the call and informed me that I booked two rooms (one double bed and...More

1  Thank rosalindc232
Response from SilkaHotelsMsia, General Manager at Silka Cheras Kuala LumpurResponded 6 March 2018

Dear rosalindc232, Warm greetings from Silka Cheras Kuala Lumpur. Thank you for rating our hotel and sharing your feedback. We sincerely apologise for the unpleasant experience during your stay with us. Indeed, it is unacceptable. Rest assured we take your complaints seriously and will be...More

Reviewed 24 February 2018 via mobile

We stayed at this hotel for a couple of days. The reception staff was not at all welcoming. The lady kept on fidling with her phone and replied in a rude tone. Even though we had booked the room online beforehand we had to wait...More

Thank SayoniG1
Response from SilkaHotelsMsia, General Manager at Silka Cheras Kuala LumpurResponded 28 February 2018

Dear Sayoni G, Warm greetings from Silka Cheras Kuala Lumpur. We sincerely apologise for the unsatisfactory experience in some areas during your stay, and rest assured we will work on improvements for a better guest experience in future. We hope you will give us a...More

Reviewed 12 February 2018

Hi Danny, everything is up to the standard in your Silka Hotel except the housekeeping. Tried to call many times (take ages for them to answer the phone) asking for a toothbrush and they said will send it to me last night, I even went...More

Thank Joseph1210
Response from SilkaHotelsMsia, General Manager at Silka Cheras Kuala LumpurResponded 13 February 2018

Dear Joseph1210, Warm greetings from Silka Cheras Kuala Lumpur. Thank you for bringing this matter to our attention and we sincerely apologise for the inconvenience caused. We wish to assist you on this matter and meet up with you personally prior to your departure date....More

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About
Description
The ideal address for both leisure and business travellers, Silka Cheras is centrally located in Cheras, a bustling suburb of Kuala Lumpur and is well connected via major local transportation networks. ...More Silka Cheras Kuala Lumpur is strategically located just a 15-minute drive away from the heart of Kuala Lumpur City Centre and 45 minutes from Kuala Lumpur International Airport. Position as a value-led hotel and managed by Dorsett Hospitality International, Silka Cheras Kuala Lumpur boasts of 319 guestrooms.Other facilities include the Cheras Room, ideal for small-medium meetings and banquets or events with a capacity of up to 220 people; and an all-day dining facility: Curvz Cafe. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Air Conditioning
Airport Transportation
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
319
Price range
US$22 - US$43 (Based on Average Rates for a Standard Room)
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
319
Price range
US$22 - US$43 (Based on Average Rates for a Standard Room)
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Photos
Traveller (134)
Room & Suite (304)
Dining (22)
Amenities (19)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
Ashiqin H
6 March 2018|
AnswerShow all 2 answers
Response from Minato86 | Reviewed this property |
Taman Connaught MRT station.
0
Votes
lyziejung
2 October 2017|
AnswerShow all 2 answers
Response from Bob K | Reviewed this property |
I had no problems sleeping. Some rooms have no windows and are far from the elevator.
1
Vote
Room Tips
"Best View! Well Maintained, Super near to MRT station"
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"Some rooms have now windows."
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"Choose rooms with better interior design, quiet lovely for couples"
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"Check the picture of room online before booking to be satisfied as you will get the room that you book."
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