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Love the hotel as is quite as theres not much guest. Easy access to the airport express as well as new sentral mall. the hotel is adding extra shuttle services to mid valley and pavillion but highly recommend to take the new train at the...More
Excellent stay - hotel - staff outstanding. From the guys at the lobby when you arrive and leave the hotel, check in, housekeeping, butler service - not to mention the service at the pool from Melissa! The whole team was polite, courteous, efficient. We will...More
It was a short two nights stay but I enjoyed every bits of it. Be charmed by the luxurious service and the grandeur of the property.
The guestroom is expansive, with nice view of the city, peppered in with some greenery. The space of bathroom...More
Another stay at the St Regis and I must say, the hotel quality remains top notch without much disappointment. The air conditioner had a humming noise but office duty manage Jeffrey Koh facilitated with a prompt switch into another room, hassle free.
Thanks Jeffrey again...More
I have stayed in KL at least 10 nights a year.
I know the competitive nature of the market.
I also know what I need.
St Regis is a name synonymous with luxury and service.
Somehow the KL St Regis misses...More
8 Thank Paul C
Response from StRegisKL, General Manager at The St. Regis Kuala LumpurResponded 5 days ago
Dear Paul C,
First and foremost, I would like to express my gratitude for sharing your constructive feedback in regards to your recent stay with us. I sincerely regret to learn certain expectations of yours were let down due to the perceived level of service...More
If you don't need to go into KL simply because of how far it is, my recommendation is Pullman Putrajaya instead which is significantly closer to KLIA and is more discreet with generally less guests and good restaurants... More
If you don't need to go into KL simply because of how far it is, my recommendation is Pullman Putrajaya instead which is significantly closer to KLIA and is more discreet with generally less guests and good restaurants / dining within the hotel resort.
I concur with the 2 above responses.