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Hotel H2O

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1,081 Reviews from our TripAdvisor Community

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Showing 946: English reviews
Philippines
Reviewed yesterday NEWvia mobile

Love the aquarium room. The bed is big too and my little one got plenty of room to move around. All the staffs in the hotel are very courteous and nice. They do not get tired of greeting you all the time. Food servings on their room service is good for sharing and worth their prices. I even got the...

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Helpful?
Thank PrincessStrawberry
Honolulu, Hawaii
Reviewed 3 days ago NEW

Mr. Christian Borromeo made sure that our stay was great. The entire staff is ready to do whatever it takes to make your stay enjoyable. From the time we arrived to the time we left we felt welcomed. Jerome was always available to help us with anything we needed. The ladies at the spa were very good and the restaurant...

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Thank cruzin99
Reviewed 4 days ago NEW

Been there 2 days ago, service is good but it didn't reach my expectation. Bedsheets has stain, wifi was so slow, there's no bidet and the worst thing is we've found out a piece of "STICK O"under the bed. My gosh!

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Helpful?
Thank Anne P
dsm
Reviewed 4 days ago NEW

we stayed in this hotel with family and just opted for a simple reason because to visit the manila ocean park. This hotel is inside the park so its very convenient to visit the ocean park at any given time as per schedule. We spent two nights and stayed in aquarium room...room is good but not that precious in terms...

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Thank Deepak2004
Sydney, Australia
Reviewed 6 days ago NEWvia mobile

H2O Hotel We stayed in this hotle for one night on 8th January for one night before our flight home in the Premier Suite, with an extra bed. We were greeted by the staff and assisted to our room. Our room was nice and spacious, with 2 bathrooms and bay views. The room was clean and we were provided with...

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Helpful?
Thank Amanda451
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for taking time to give us feedback on your recent stay. Please allow us to express our sincere apologies for the inconvenience caused bay the late arrival of your transport service and the unbecoming attitude of the staff on duty. We would like to assure you that what transpired is not standard of our...

Reviewed 1 week ago

We stayed at H20 hotel for a couple of nights to visit Manila Ocean Park with some family members, we all enjoyed the Aquarium room, especially the little niece, the ocean park was excellent, just don't sit at the front if you are going to watch the water show or you'll be drench, but it was a great experienced.

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Helpful?
Thank Ellen K
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for sharing with us your experience during your stay here at Hotel H2o. We are glad to know that you and your family enjoyed your stay in our Aqua room; it is one of our top features. Our location is also a plus as this allow you to access Manila Ocean Park easily. We...

San Gabriel, California
Reviewed 1 week ago

This is a cool place to bring kids to. It's right next to Ocean Park, in fact it's inside Ocean Park. As soon as you walk into the room, you'll be blown away by the huge aquarium. It connects to the adjacent rooms and you see a variety of fish swimming by all the time. Turning off your room lights...

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Helpful?
Thank John Y
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! On behalf of Hotel H2O management and staff, we are delighted to have known that you had a great experience in our Aqua room. We would also like to thank you for appreciating the hospitality and assistance given by our staffs. However, it is a regret to know that the room size and buffet breakfast served...

Bangkok, Bangkok, Thailand
Reviewed 1 week ago

I love the bar by the bay and the room is clean... and the room is pretty and affordable. Breakfast is not that yummy...but the view of this hotel is really nice. I always stay in this hotel and I will keep coming back :)

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Helpful?
Thank Emma C
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for this review of your recent stay. We are delighted to know that you enjoyed your stay here in Hotel H2O and we thank you also for appreciating the Whitemoon Bar. On the other hand, we regret to know that the breakfast offered was not to your expectation. Please accept our sincere apologies and...

Oslo
Reviewed 1 week ago

We booked an Aqua room, for two adults and 1 teen. First impressions: nice aquarium, but the room was very small if we were to have an extra bed too, no privacy for the bathroom/toilet was the worst part. We decided to upgrade to a larger room and was given the Bay View room. The room size was larger, enough...

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Helpful?
Thank Ellen313
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! We appreciate that you took time to share your feedback on your recent stay with us. Hotel H2O is committed to providing its guest with the utmost comfort satisfaction. It is a regret to know that your experience was not to your expectations. With regards to your comment on bed bugs, we already coordinated with our...

Malay, Aklan, Philippines
Reviewed 2 weeks ago

Enjoyed our stay especially the room with fish tank, daughter enjoyed very much! Room is well decorated and amenities are great! Location is good! Valet parking service and staffs are attentive. Enjoyed the breakfast, eat all you can!

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Helpful?
Thank MASTER_PETER_TAY
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for taking time to write a review about our property. It is such a delight to know that you had a good experience and particularly enjoyed the Aqua room; it is one of the top features of our hotel. We would also like to thank you for appreciating the service given by our staff...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel H2O is the first and only marine-themed urban resort hotel in the Philippines. Opened on April 10, 2010, the hotel is part of the Manila Ocean Park complex in the Philippine capital’s historic Rizal Park. It has been designated as the official residence for guests and patrons of Manila Ocean Park.Every part of Hotel H2O has a connection to its namesake element, water – from its next-door proximity to Manila Ocean Park; to its location on the edge of Manila Bay; to its signature aquarium wall that adorns the inner guest rooms and grand ballroom; to the seafood specialties of its main F&B outlet, Makan Makan Asian Food Village; to the healing, negative-ion treatments of its wellness center, Zenyu Eco Spa. All these make Hotel H2O perhaps the most visually distinctive urban property in the country today. ... more   less 

Additional Information about Hotel H2O

Address: Luneta | Behind Quirino Grandstand, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: $107 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel H2O 4*
Number of rooms: 147
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Manila
#6 Luxury Hotel in Manila
#9 Romantic Hotel in Manila
#10 Business Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Hotel H2O staff and other travellers.
27 questions
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Muntinlupa, Philippines
Pittsburgh, Pennsylvania
over a year ago
San Diego, California

See all questions (27)

Questions? Get answers from Hotel H2O staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a corner room with bay and city view, unless you like fish so get an aquarium room”
 of 5 bubbles cruzin99, 20 Jan 2017 | Read review
“If you have kids with you, take the aquarium room, they'll surely love it, otherwise, the park and harbor/ocean view is good too.”
  • the aquarium room, the whole wall is an aquarium, lights off at 9pm and comes on again at 6am
 of 5 bubbles ellenk422, 14 Jan 2017 | Read review
“request for a more quiet room.”
 of 5 bubbles emmacP5326CP, 13 Jan 2017 | Read review
“If privacy in the bathroom is important, do not book Aqua room.”
 of 5 bubbles Ellen313, 12 Jan 2017 | Read review
“Aqua rooms for the novelty of watching the fishes while in bed, Bayview room if you love the sea.”
  • First sunset of 2017
  • Bay view room
 of 5 bubbles ElsaE474, 2 Jan 2017 | Read review
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