Hotel is decent, friendly and clean. Breakfast acoomodates both filipino and western taste, staff very professional and curteous Hotel is located near bus terminal and the metro station, so convenient for moving throughout Manilla Enjoyed our stay, recomended.
The first room was outdated and dark, window blind doesn’t work, after two nights I had enough and luckily run into the assistant manager, I voiced out my complaints and within hours we were back to the present . Larger room, flat screen TV, brighter room, quieter ac .Amed M. Tugas asst. manager made sure we’re happy and looked after for the rest of our stays. This pictures are in the first room
Thank you staff of MGOH! You were all fantastic! I really enjoyed my stay because your sevice was great. You took care of my needs from housekeeping to food to other extra needs I had, you delivered. Well done!!
Good points first: 1. Generally nice people 2. Close to a convenience store and fast food 3. Close to groceries and shops For improvement: 1. They charge for extra pillow 2. Basic breakfast, plated 3. Very tight shower and bathroom. Water splashes from shower spilled thru the whole bathroom area. Yet very small rag to wipe off the water 4. Shower drain takes time to suck in the water which causes a puddle 5. Takes time to contact them. Seems like no one is attending to them. Tried 5 times contacting house keeping, none... 6. Not enough electric outlets. Just 2 for the entire room which can accommodate 2 to 3 persons 7. They only give 1 key by default. You can request additional though.
Toilet exhaust fan noisy, may be due to defective motor and danger to become hot and can cause fire, Air-condition fitting is not properly fix, that cause rain water leak inside the room. Window curtains very dirty. Shower head clogged up. Bowl flush need for adjustment. Internet connection very poor.
Let’s start with the positives. This hotel is strategically located nearby several public transport links, fast-food restaurants, and convenience stores. It is not overly expensive and the staff are friendly. However, as you would expect from a three-star hotel, the standard rooms are underwhelming and incredibly basic. The bedsheets are stained and heavily used, the air conditioning is loud and outdated, and the pathetically slow internet is intermittent at best. The hotel is in a highly impoverished area so you can’t walk more than a few steps without seeing homeless people lying semiconscious in the street or begging for spare change. The food is mediocre and offers little variety so you’re better off heading to the nearby fast-food joints or minimarts for meals and snacks. If you’re on a budget and simply looking for a place to sleep while exploring Manilla, this is the hotel for you…
Our kids miss this place so much. Always a recommended hotel for family getaway with the easy access pool and morning breakfast buffet that is always part of the rooms you booked. Hope this pandemic ends ASAP so we can go back.
This is an old hotel where you will appreciate the amenities more than the room itself. To my surprise, for a cheap price rate, i was able to book their standard room with free dinner and breakfast buffet. I thought it was a good deal considering the amount that i paid for everything. However, the disappointment came when I saw their room that looks more like a cheap motel room or an old apartment that you can avail for a short or monthly stay. This hotel needs a lot of renovation and improvement when you talk about the quality of their rooms. This hotel is not recommended if you’re looking for a cozy and relaxing staycation in the heart of Manila.
This hotel is underrated. It was said to be built around 1900s. Rooms - We booked for a premier room but had to request to be moved to another room. They immediately granted our request. Breakfast - variety was okay but the taste is above-average. It's a mix of Fil-Am cuisine. Amenities - didn't get to try the pool but it's free and it's open til night time Parking - limited Location - behind DJose LRT station, near Service (security, reception, room service) - it took almost an hour before we got to our room. They had to confirm our booking from a 3rd party site. Apart from that, everything ran smoothly. PS: Prepare for 1k deposit
The Suite that we stayed in is Nicely done decor from ceiling/wall, furniture, whirlpool bath, everything is upscale. Love the comfy bed very high end. Service is always exempt high. Every employee exceeded their services to their guest. That’s why we keep coming back here. Thanks to the management of this lovely hotel. See you in October.
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