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Pan Pacific Manila

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#1 of 110 Hotels in Manila
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Pan Pacific Manila
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1,054 Reviews from our TripAdvisor Community

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Showing 783: English reviews
Perth, Australia
Reviewed 3 days ago NEW

I have been staying at the Pan pacific for more that 8years and every year my stay is always better. The staff are always friendly and ready to always help. It is well located within walking distance to clubs, restaurants , shopping and the bay. Thanks again for another great stay.

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Helpful?
Thank Cjsric
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for your loyalty and for always choosing Pan Pacific Manila. We are very glad to read that we truly created a memorable experience for you, with our Butlers going above and beyond your expectations. It is really gratifying to read such wonderful feedback from your guests. Thank you...

London, England, United Kingdom
Reviewed 5 days ago NEWvia mobile

I stayed in this hotel for one night before due to catch a flight back to the UK. I (being an idiot) read my flight time wrong and only realised 1 hour before the flight was due to leave. The amazing butler team got through to my airline, waited on hold and then helped us arrange for a new flight...

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Helpful?
Thank LottieW84
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for providing your valuable feedback. We are delighted to read that we left an AMAZING impression on you and that you truly enjoyed our modern comfort and the helpful and friendly assistance extended by our Butlers. Thank you for supporting our...

Reviewed 1 week ago NEW

Stayed for four nights. The hotel has a great staff. They go out of their way just to accommodate their clients. Security is also good since you will need your card to access the elevators. The hotel also has a swimming pool and a gym that may be used by in-hotel clients. The food in their buffet is also very...

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Helpful?
Thank jodijodegu
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for recognizing the value we created for you. We are delighted to read that you had a memorable hotel experience and that you enjoyed our modern comfort, the convenience of our location, and the service excellence provided of our Butlers. We...

Reviewed 1 week ago via mobile

Check in and they say I had booked smoking room which was not accurate , I think the young evening staff were overwhelmed and did not know how to correct room issue so I was moved to another lower calibre room . Needless to say I was quite angry and immediately made plans to move to another hotel the next...

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Helpful?
Thank Mike T
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Thank you for electing to stayw with us and for taking the time to provide your constructive feedback. I obviously deplore that we were not able to create a most memorable experience on your arrival. I certainly understand your frustration with the inaccuracies of your booking. Nonetheless, we are also grateful for giving us the chance to...

Chios, Greece
Reviewed 1 week ago via mobile

I stayed in Pan Paciific Manila for a night. The hotel is beautiful. Personel was very kind and polite eager to assist at all times.. The rooms were spacious very warm and very clean. Breakfast was fantastic. The prices were very good for this five star hotel.

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Helpful?
Thank John V
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Thank you for choosing to stay at Pan Pacific Manila and for taking time to share with us your valuable feedback. We are delighted to read that you had a wonderful hotel experience and that your value on the service we provide. Glad to know that you enjoyed the modern comfort of our facilities and the excellent...

Reviewed 1 week ago via mobile

My boyfriend, his brother Vincent , and I just arrived at the airport from staying at the pan pacific hotel. The stay here has not only been very comfortable but the staff here is a great example of how customer should be. We have stayed at a lot of hotels, foreign and domestic (we live in Boston , MA) and...

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Helpful?
Thank DonaVeil A
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank for choosing Pan Pacific Manila and for recognizing the value we created for you during your stay. We are delighted to read about your memorable hotel experience and how our Butlers were able to render outstanding hospitality and service excellence. We pleased that you truly enjoyed the modern comfort...

Manila
Reviewed 1 week ago

The Pan Pacific Hotel offers all the Luxury you could wish for and is certainly value for money. Staff are very friendly and made my stay such a pleasure. I have used this hotel twice in the past and the standards of rooms and services are second to none. I would thoroughly recommend this hotel for the discerning individual who...

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Helpful?
Thank charlesfT8675IS
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank for electing to stay with us and for providing your valuable feedback. We are delighted to read that you had an AMAZING stay with us and you find value with the service we provide. Glad that you enjoyed the modern comfort of our facilities and the friendly and efficient...

Reviewed 1 week ago

It's hard to find a five star guest experience in Manila. Most are mediocre so I usually find the need to contact management. And this is where things vary widely. I just stayed at Manila Hotel, whose 20 minute waits for taxis, slow check in, lack of benches while waiting have been going on for years with management avoiding the...

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Helpful?
Thank Dane R
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Mr. Dane Rose Mabuhay and Greetings from Pan Pacific Manila! Thank for the wonderful feedback and for continuing to choose Pan Pacific Manila. We are indeed grateful for your kind remarks and for recognizing the value we created for you every time you stay. It is truly our commitment to provide our guests with the highest standard of hospitality...

Singapore, Singapore
Reviewed 2 weeks ago

I have always stayed in this hotel while on business trip. This hotel has been upgraded recently and it felt more comfortable than before. The service level has also gone up a notch or two. Most of the staffs are very helpful and friendly and they sure make you feel like home away from home. The rooms are spacious and...

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Helpful?
Thank nightcrawler66
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for your valuable feedback and for recognizing the value our service quality. We are glad to be your preferred business hotel and to know that you felt more comfortable on your recent stay due the recent renovations and refurbishment we did at the hotel. Thank you so much...

Liverpool, United Kingdom
Reviewed 2 weeks ago

Sorry it has taken me so long to post this review but i have just retired and would like my fellow travelers know how terrific this hotel is.I visited with my wife Jan-Feb 2015..The breakfast buffet is outstanding. The surrounding area leaves something to be desired . The level of security in the hotel is outstanding and the staff friendly...

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Helpful?
Thank Gofal2014
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you taking the time to write us a review and for recognizing the value we created for you during your stay . We are delighted to be able to host you and your wife last year and to know that we created a memorable impression on you. Glad to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Pan Pacific Manila Hotel is the first and finest luxury hotel in the Philippines that delivers the promise of royal treatment by providing all guests with impeccable 'Butler Service' - a unique concept of consolidated services associated with the utmost personalised care. Located at the heart of the historical and cultural district of Malate in Manila, Pan Pacific Manila Hotel is just a short drive from the city's convention, exhibition and business centres. It is just 8 kilometers away from the Ninoy Aquino International Airport.A business hotel, designed to offer a comfortable abode to business travellers with its excellent facilities and service, it has 236 all-executive rooms and 7 spacious function rooms that cater to the accurate needs of the most demanding clientele.Pan Pacific Manila was recently recognised as the Philippines' Leading Business Hotel at the 2008 World Travel Awards. The hotel also ranked 44th in the Conde Nast Traveler Magazine's 2008 Top 100 Readers' Choice Awards for Asia Hotels. ... more   less 

Additional Information about Pan Pacific Manila

Address: M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Region: Philippines > Luzon > Metro Manila > Manila > Malate
Price Range: $173 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Manila 5*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Amex, Hotels.com, Expedia, Orbitz, Travelocity, Booking.com, Priceline, Agoda and Jetsetter so you can book your Pan Pacific Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Manila Hotel Manila
Manila Pan Pacific
Hotel Style:
#1 Business Hotel in Manila
#1 Luxury Hotel in Manila
#2 Family Hotel in Manila
#2 Romantic Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Manila staff and other travellers.
11 questions
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Questions? Get answers from Pan Pacific Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the higher floors have a great view of the Manila Bay Sunset. Corner suites are spacious, but the view is not that great.”
 of 5 bubbles jodijodegu, 30 Nov 2016 | Read review
“Room 1010, 1110, the 1008, 1005 etc. (same numbers on higher floors) are great!”
 of 5 bubbles 591daner, 25 Nov 2016 | Read review
“go to Manila Hotel, Diamond or New World !”
 of 5 bubbles trueswissboy, 13 Nov 2016 | Read review
“pacific rooms”
 of 5 bubbles AMercer89, 26 Oct 2016 | Read review
“cocktail bar and dining lounge offer great views of Manila Bay”
 of 5 bubbles pakbet, 17 Oct 2016 | Read review
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