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Diamond Hotel Philippines

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#6 of 110 Hotels in Manila
Certificate of Excellence
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851 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Manila, Philippines
Reviewed 11 December 2014

We tried this hotel just for an overnight stay. When you enter the Hotel is smells food and smoke from the food. All the staff are so rude (front desk) they are so slow! the room is old and smells old. it is also small. there is no spectacular in this hotel aside from the bay view. Well there are...

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Helpful?
Thank Mejorell
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your comments. Here at Diamond Hotel we aim to provide you the with our Diamond class service, it is unfortunate that we have failed to exceed your expectations during your last stay. We would like to also thank you for submitting your comments through Tripadvisor which helped us rectify...

United States
Reviewed 5 December 2014

My family and I stayed here during our short vacation. All I have to say is that we had a pleasant experience. The place is beautiful. The hotel is just few blocks away from the mall, which we enjoyed the local foods we missed. Not to mention the short distance to the airport that made our travel easier. Will surely...

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1Thank Cielo5
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! It is always a delight to our team, reading wonderful reviews and stories from our valued guests. We are glad that you enjoyed your short vacation with your family and we are happy to be a part of that experience. Many would have agreed that Diamond Hotel indeed has a nice location....

Washington DC
Reviewed 4 December 2014

Based on my recent stay, I cannot understand how the Diamond Hotel is ranked so highly among Manila hotels. It is certainly a clean and comfortable property, but there are many better options in Manila, including both the Pan Pacific and the Hyatt in the same neighborhood. The lobby and most of the the common areas of the Diamond are...

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Helpful?
3Thank wbpld
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for taking time to write a review with regards to your recent stay with us. The problems that you mentioned in your review have been brought to the attention of our Front Office and Housekeeping heads, We also remind our employees to perform their best to avoid unpleasant observations as...

Pune, Maharashtra, India
Reviewed 30 November 2014

We had a lovely stay @ Diamond. Convenient location - 20 min from Airport( Traffic relenting!), Facing the bay & lots of stuff around - Close to cultural centre (10min away) & Mall of Asia (25min away), Fort Santiago & Intramuros just 10min away & oceanarium also . Impressive reception area with a lovely ceiling, Courteous staff & concierge very...

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Helpful?
Thank Xstatic2
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for staying at the Diamond Hotel Philippines and for taking time to tell us about your stay. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our service and accommodations. We are glad that you appreciate our ideal location which gives you...

Reviewed 24 November 2014

My wife and I stayed from the 16 Nov 14 to the 20 Nov 14 at the Diamond Hotel Manila. We choose this hotel over the Manila Hotel as the price was right. The rooms are a bit smaller than the Manila Hotel but they are large enough for 2 people. Location was good as the hotel was close the...

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Helpful?
Thank Mark S
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you very much for the positive comments regarding Diamond Hotel Philippines. We are glad that you appreciate our ideal location, hotel amenities as well as our safety and security measures of the hotel. It is always a special treat for us to hear from our guests who have taken the time...

Reviewed 18 November 2014

I have stayed here a few times, and this is a nice property that exceeds expectations. The rooms are a little dated, but comfortable and clean. The food at breakfast buffet is good and ample selection. The pool is great, and although small, the pool bar is very nice. Overall the property is very good, not great as it needs...

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Helpful?
2Thank PHUSATraveler
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your wonderful remarks about your recent stay here at Diamond Hotel. We shall cascade to the team your valuable comments about our hotel as your words of appreciation never fail to inspire us to be consistent in providing excellent service. We are very humbled by your kind words and...

Sofia, Bulgaria
Reviewed 15 November 2014 via mobile

The hotel is situated in a nice place close to a mall and to Ocean Patk( walking distance). Philipino guys are very nice at the lounge and cleaning staff. The hotel has a nice Spa procedures. The security by dogs and scanners is highly recommended for this neighbourhood. The food at the lounge is with non stop sushi for fens....

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Helpful?
Thank Fify4
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines . We are pleased to read the various things you like in the Hotel. We do put a premium on good service and are glad that to know that our guests appreciate all our efforts. You...

Manila, Philippines
Reviewed 12 November 2014

Stayed here for the wedding of my best friend and it was excellent. The staff was courteous and friendly. It is a busy hotel but the service does not fail. The view we had in our room was amazing and relaxing, though the room is quite pricey but it was all worth it!

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Helpful?
Thank Cherry B
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. We are pleased to read the various things you like in the Hotel. We do put a premium on good service and are glad that to know that our guests appreciate it when our staff go...

Reviewed 11 November 2014

I stayed here during our school's hotel exposure program last Dec 2010. Diamond Hotel is memorable because this was my first hotel. The bedroom itself is comfortable and cozy with such nice mattress. The bathroom is clean and the air conditioning is well programmed. Staff is friendly and cheerful. Food is great. The over all ambiance of the stay was...

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Helpful?
Thank Cean L
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your wonderful comments about your stay last December 2010. We are happy to be a part of your first hotel exposure and glad to know that you had a wonderful experience. Rest assured that we would maintain or even exceed the experience you had with us on your next...

Chertsey, United Kingdom
Reviewed 5 November 2014 via mobile

Great location close to the waterfront. The staff is very welcoming and it was a pleasure to check in. Rooms have a good size and standard is absolutely good. I had dinner at the hotel and the food and service was at the very top. Thanks for a great experience.

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Helpful?
Thank Michael S
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for writing a wonderful review about your recent stay with Diamond Hotel Philippines.Our team always looks forward to every comment submitted by our guests. Your comments are catalyst to continuous improvement of the delivery of our products and services. It gives us great pleasure to know that you had a...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Set against the magnificent golden sunset of the Manila Bay is the five-star hotel Diamond Hotel Philippines. A luxury hotel in Manila with a sunset view, Diamond Hotel is only minutes away from the international and domestic airports, and from the Makati business district. Diamond Hotel is near SMX Convention Center, Cultural Center of the Philippines (CCP) and the Philippine International Convention Center (PICC). It is also near SM Mall of Asia, Robinsons Manila and other shopping destinations. Also within the vicinity are Manila's famous historical landmarks, cultural sites, and Malate's spectacular nightlife. Diamond Hotel has a variety of restaurants and bars specializing in different cuisines and diners are sure to have a remarkable dining experience. Function rooms are also available for memorable weddings and successful corporate events. Swimming pool and outdoor whirlpool, tennis court, Diamond Spa, LifeSpan Reflexology and Diamond Club gym facilities are perfect for recreational and fitness activities. Service from the efficient and courteous staff of Diamond Hotel Philippines. ... more   less 

Additional Information about Diamond Hotel Philippines

Address: Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: $167 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Diamond Hotel Philippines 5*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, TripOnline SA, Travelocity, Priceline, Ctrip TA, Odigeo and Jetsetter so you can book your Diamond Hotel Philippines reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Spa Hotel in Manila
#5 Business Hotel in Manila
#5 Luxury Hotel in Manila
#8 Romantic Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Diamond Hotel Philippines staff and other travellers.
20 questions
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Questions? Get answers from Diamond Hotel Philippines staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It doesn't matter if the room is good or not, but with employees from Diamond Hotel, any accommodation will feel home.”
 of 5 bubbles cruzkayla12, 4 Dec 2016 | Read review
“Choose Renovated rooms”
 of 5 bubbles faisaltalfat, 2 Dec 2016 | Read review
“Rooms on upper levels have amazing view”
 of 5 bubbles DBadalucco, 27 Nov 2016 | Read review
“You ask the reception that you be given a room in the floor where the rooms were newly renovated.”
 of 5 bubbles judgecep, 25 Nov 2016 | Read review
“If you want to see the bay, ask for a room on the WEST end; If you want to look at the skyline, ask for "East" end.”
 of 5 bubbles GlennC48, 24 Nov 2016 | Read review
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