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Large clean room and bathroom. Very generous front desk. Sorry that I forgot the name of the lady of the front desk who upgraded my room in the higher floor which had partial ocean view, She also provided me lot of information regarding the area...More
Pros: Central location- nearby Robinsons Place Ermita (where you can do your shopping, grocery, dine, escape abit from the hot and humid weather); Nice and friendly staff (we asked for a nice extra room for my mom and sister and they did gave us one),...More
On the plus side: friendly staff provides great service. Nice bathroom with plenty of hot water in the basin and shower. In room safe. lots of storage. Kettle. Negatives: Outdated business model not providing any drinking water and charging for Wifi. complimentary breakfast is small...More
I reviewed this hotel, positively, about 18 months ago but returned and had a far worse experience.
We had a one night stop over with a very early morning flight, so picked somewhere familiar to get a bit of food and a few hours sleep...More
Response from Emmerich L, Manager at Riviera Mansion HotelResponded 14 May 2013
I sincerely apologize for the incident. I have looked into it and have found out that it was due to some new kitchen staff who may be lacking a bit in the common sense department. Excellent customer service is our passion and this...More
We stayed at the Riveria for a total of 5 nights during our two week stay in the philippines. We enjoyed every bit of it. The rooms were very clean and spacious with a large bathroom. You can reach Robinson Plaza (which is a big...More
2 Thank Jochey
Response from Emmerich L, Manager at Riviera Mansion HotelResponded 12 April 2013
Glad you enjoyed your stay. Hope to see you again.
US$38 - US$49 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Emmerich L | Property representative |
Actually, it is safe. Just a lot of peddlers around. Just walk to your destination and not entertain street peddlers and street kids. And like any other place you may go to WATCH YOUR BELONGINGS AND BE ALERT.