Great customer service and staff! We stayed here for a weekend getaway to visit Manila and were curious if this place was still a good hotel. We stayed here in 2016 when it was the New World and loved it. Everything is great, but the executive lounge isn’t open anymore. The buffet is still fantastic for breakfast and weekend dinners. Overall, it’s a great value for what you pay to stay here.
Me and my husband really enjoyed our stay in this fabulous hotel. The rooms were very spacious. Fast wifi, good food, friendly staff, and great ambiance. This will be our official hotel home whenever my husband visits Manila. We'll definitely go back. 10 stars for us!
I stayed here this month with my family. We really had a wonderful experience. We love the hotel amenities, the location and the staff. The staff here are very helpful and very accomodating. I would like to commend the front desk manager that I met, Sir Jonan who is very attentive, helpful and made sure to provide us our needs during our stay. I would also like to commend the friendly staff namely Janzen from the front desk for the smooth check-in, Grace and Ramil from the housekeeping for the warmth welcome, they immediately send us our request. Nikely from the pool area who is very friendly and Levi, for serving us delicious food. I am really impressed. In fact I have recommended this hotel to my friend who will be celebrating her bday in March. so see u guys in March. Thanks again.…
We have a wonderful experience staying at the new coast hotel . The room was clean , comfortable and the view was amazing. The staff was very hospitable mostly with the housekeeping staff RA Marknel, Wilo and Erron with their supervisor Melvin giving us a high quality service. Thank you for making our stay here memorable we would highly recommend this hotel to stayed at.
The room we booked is not worth the price (PHP 26,369 including tax for five nights). We were deceived by the pictures online, the hotel is aged and dull; our room smelled musty, the carpet looked ancient and soiled. The countertop where the coffee maker is located were dingy. However, the room as well as the bathroom are spacious, hotel staffs are super friendly and helpful, furthermore the breakfast was pleasantly good.
Sir John Baltao was the MVP of our wedding night in this prestigious 5 star Hotel. Delicious food, amazing decor, memorable songs in the bar and felt like FIRST CLASS everything #Unforgetable #NewcoasthotelManila
Thank you to Chameleon Lounge Bar for making our day most memorable one. The food was great and the ambiance of the place is mind blowing. The live entertainment by the band was top notch. The staffs headed by John and the team Yzay, Richard and the rest were very attentive to all guests. A big family like mine truly enjoyed the night!
Awesome awesome experience we had with New Coast Hotel Manila , Celebrating my Mom's Birthday and Our 9th Wedding Anniversary here with my Wifey and kids. The place is just great class and the food is great also fine dine. We really had such a great time staying at New Coast with the best service special mention to Joe , Marivic and the whole team in the Chameleon. Will definitely visit again and recommend to all my friends. More power and thanks everyone for making our day more special. -Thirdee
My visit at the New Coast hotel was quite enjoyable and perhaps one of the best hotel I’ve enjoyed during my many visits to Manila. From my arrival where I was professionally greeted by the security staff, to checking at the front desk where I was greeted by Don, I felt like a member of a royal family. The house keeping staff Arvin and Rochele in addition to the house keeping supervisor, Carlos and Conrad greeted me daily and demonstrated one of the best customer service experience, I’ve encountered. Arvin is a high energy staff member who ensures the room is cleaned from top to bottom.
Without doubt one of the absolute favorite hotels I stayed especially welcoming the 2023 – New Year! Upon checking in we were warmly welcomed by the staff and the manager Ms. Celeste. The staff were extremely friendly, pleasing and welcoming. They are very courteous and prompt all through out our stay. The restaurant was very flexible at all times (appreciate this!), we availed room service every meal and by the way, mentioning the restaurant chef — he deserves a special thanks because my daughter loved all their dishes! Corned Beef, Sinigang na Salmon, Calamares and Lumpiang Shanghai was superb! We exclusively stayed in the Presidential Suite — top notch best experience ever! All complete with Mahjong Room, Full Kitchen with Nespresso machine, refillable Nespresso capsules and Sauna all for yourself! My family members were very pleased and gracious with the accommodation. I cannot explain further how our stay went! ! Overall, the atmosphere is so special that it really felt like home to me. Rooms are extremely clean and very much comfortable. From the bedsheets, pillows, to the covers and towels! Bathrooms are super spacious and ultimately clean. A great service and awesome stay! All respect for Ms. Celeste and her team who does a great job – a true sample of excellent hospitality! Congratulations New Coast Hotel Manila! Cheers! Will surely be coming back again! ♥️…
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