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Oracle Hotel & Residences

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64 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Las Pinas, Philippines
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 weeks ago

Stayed here with my colleagues for a couple of nights as it was located close to Ateneo de Manila University. To my dismay, I found tiny roaches on the sink and toilet as soon as I entered the room. I immediately called the front desk and they sent housekeeping to remove the roaches. The next morning, I saw some roaches... More 

Helpful?
Thank Maya051
Management_OHR, General Manager at Oracle Hotel & Residences, responded to this review

Dear Maya051, Thank you for making us aware of the issues that you encountered during your recent stay with us in Oracle Hotel and Residences. I certainly empathize regarding the points you mentioned in your review, especially the sightings of "roaches" and unsatisfactory handling of this incident during your stay. I would like to apologize for this unfortunate experience and... More 

Asia
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 October 2016

The hotel is more expensive that the Red Planet chain hotels, but does not really offer much more than the basics. The room and the hotel was clean. The staff were helpful, although lacking in conscientiousness (e.g., my hotel keycard needed to be reprogrammed a couple of times before I could get into my room, servers who brought breakfast to... More 

Helpful?
Thank Allan B
Management_OHR, General Manager at Oracle Hotel & Residences, responded to this review

Dear Allan B, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely useful to us, as we strive to improve with each and every stay. I apologize if we fail in staff conscientiousness and rest assured we have discussed improvement and re-training needed to better serve our clients. It would be... More 

Manila, Philippines
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 October 2016

Location is great. It is located just opposite Ateneo with a lot of restaurants nearby. Service is good. Although hair dryer is not included in the room, we could request for one from housekeeping. One thing we noticed is that the flooring of the shower area with the rest of the toilet have no barrier. So when one takes a... More 

Helpful?
Thank Syimeem
Management_OHR, General Manager at Oracle Hotel & Residences, responded to this review

Dear Syimeem, Thank you for staying with us during your recent visit to Quezon City. We appreciate your taking the time to tell us your experience during your stay particularly regarding your concern with the bathroom floor and mentioned inconvenience brought about the malfunction of door lock set in your guestroom. In line with this, we have reviewed and discussed... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2016

nice room, very compact but good for overnight stays. all amenities included. only issue was parking. close to ateneo and popular fastfood restaurants around. hotel also had a good restaurant on-site.

Helpful?
Thank Roman III R
Management_OHR, General Manager at Oracle Hotel & Residences, responded to this review

Dear Roman III R, Thank you for posting a review from your recent stay at Oracle Hotel and Residences. We take guests' feedback seriously and while parking slots are limited in our building, we have assigned a valet to assist our guests during peak hours . Also , an alternate parking venue is available for hotel guests within close proximity... More 

Makati, Philippines
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 September 2016

I needed a place to stay overnight along Katipunan for a race inside Ateneo, and found Oracle Residences as one of my options. It was just across the school so I had to just walk until I reach the overpass to Gate 2.5. The staff was very accommodating, the room had just the right size and amenities, and most things... More 

Helpful?
Thank Chelsea B
Management_OHR, General Manager at Oracle Hotel & Residences, responded to this review

Dear Chelsea B, Thank you very much for your positive review about your recent stay in Oracle Hotel. I am happy to learn that you were delighted with our services and it will be a pleasure to share this with our team . Satisfied guests like you, motivates us to do even better. Sincerely, Sabrina Salvador More 

San Francisco, California
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2016 via mobile

Our second time to stay at Oracle. First time was January 2016. This time May2016. It was another great stay. Very close to Ateneo de Manila. Walk acrross the bridge then gate 3 about 15 minutes. Lots of restaurant. Our son was on a study abroad programnof Ateneo. We were just sad not to see Ian , one of their... More 

Helpful?
Thank Diwata S
Management_OHR, General Manager at Oracle Hotel & Residences, responded to this review

Dear Diwata S, Thank you for taking the time to highlight your observations during your return visit at Oracle Hotel. Truly , we take pride in offering best sincere service to all our guests. I am grateful for your comments and will be happy to share these to my colleagues. Best Regards, Sabrina Salvador More 

Japan
Level Contributor
3 reviews
Reviewed 3 August 2016

I currently stay in a dorm along Esteban A sharing it with 3 more friends. But since i really have to study well for an upcoming board exam, i decided to stay at Oracle hotel for the first time. I initially walked in at the ground floor looking for the dorm hoping for a single room since i was on... More 

Helpful?
Thank HurayashiG
Management_OHR, General Manager at Oracle Hotel & Residences, responded to this review

Dear HurayashiG, Thank you for sharing your stay experience at Oracle Hotel. Your comments mentioned about the dorm shall be relayed to its management. Best of luck on your board exams and we hope to welcome you back again in the near future. Sincere regards, Sabrina Salvador More 

Masbate Province, Philippines
2 reviews
Reviewed 2 August 2016 via mobile

We searched and found this hotel to be the nearest hotel within proximity of Marikina where we just newly settled . We needed a place to stay for 4 nights before we finally moved in . The 2 bedroom unit offered to us was enough for my husband and 2 kids. Although room is basic and standard, it was maintained... More 

Helpful?
Thank CF_0910
Management_OHR, General Manager at Oracle Hotel & Residences, responded to this review

Dear CF_0910, Thank you for choosing to stay at Oracle Hotel and Residences. We truly appreciate your kind words for the hotel staff .This is an affirmation and encouragement for us to continue in giving our best service to our valued guests like you. We will surely look into your comments on the need to upgrade our gym equipment and... More 

Buffalo, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 July 2016

I suppose this hotel is one of the best in the area, based on seeing the exteriors of some others, but I was not impressed. No windows in the rooms, only one elevator which was very slow, poor water pressure in the shower, luke warm water in the shower at best, the AC was either off or on (no temp... More 

Helpful?
Thank BrPaSm
Management_OHR, General Manager at Oracle Hotel & Residences, responded to this review

Dear BrPaSm, Thank you for sharing your valuable feedback. We sincerely apologize for your experience at our hotel and for letting you down on your expectations. I would like to discuss this further with you through email. You may contact me directly at sabrina.salvador@oraclehotel.com.ph . Sincerely, Sabrina Salvador More 

Oslo, Norway
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 July 2016 via mobile

Stayed there 3 times over the past year. Might not be to everyones taste, lot of rooms don`t have windows and feel claustrophobic and a few of the rooms are showing wear and tear. It's quite expensive for what you get, you can find more modern and better equipped hotels in Pasig/Ortigas for around the same price, or less but... More 

Helpful?
Thank Ola Andreas S
Management_OHR, General Manager at Oracle Hotel & Residences, responded to this review

Dear Ola Andreas S, Thank you for your honest feedback regarding our property. We will definitely use these comments to better improve our rooms and facilities .We appreciate your kind commendation for the team and it shall be passed on to them as words of appreciation from valued guests keep us motivated to provide service that's all heart. See you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Oracle Hotel & Residences

Address: 317 Katipunan Avenue | Katipunan, Quezon City, Luzon 1108, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: $79 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Oracle Hotel & Residences 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Oracle Hotel And Residences
Oracle Hotel & Residences Quezon City, Metro Manila, Philippines
Hotel Style:
#4 Business Hotel in Quezon City
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Questions & Answers

Questions? Get answers from Oracle Hotel & Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check their website for good rates (sometimes even better than travel sites).”
 of 5 bubbles 758chelseab, 12 Sep 2016 | Read review
“Avoid rooms immediately at the stairs or lift as it's really very near to be comfortable.”
 of 5 bubbles AlfredKL, 9 Jul 2016 | Read review
“quieter floor, comfortable bed and pillow, non-smoking, quieter aircon”
 of 5 bubbles Carmelingling, 8 Apr 2016 | Read review
“Lobby is small and can't accommodate many guest. Limited seats. Choose room with window”
 of 5 bubbles AndreasSteffen, 14 Sep 2015 | Read review
“room with window you can say the sunset at morning”
 of 5 bubbles U658ZVjohnj, 9 Sep 2015 | Read review
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