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Crowne Plaza Manila Galleria

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Crowne Plaza Manila Galleria
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786 Reviews from our TripAdvisor Community

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Showing 755: English reviews
Reviewed 12 March 2015

Truly, quality can beat quantity. There are so many hotels all over the world that you can visit but as always, Filipino service exceeds the standards. This hotel has great service, accommodating staff and attentive crews. Thank you Crowne Plaza. We'll definitely be back soon! :)

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Helpful?
1Thank hazel thea l
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria, Thank you for sharing to us your experience. It was great to hear that you had a great stay. We aim to make our guests pleased and we are glad that we were able to achieve it. We hope to continue to provide you with an excellent service that you deserve....

Sydney
Reviewed 11 March 2015 via mobile

My family and I stayed at Crowne Plaza and we enjoyed our stay there! The room was very clean and neatly done. The staff are really friendly and helpful. It is very close to shopping centers and it has a direct access to Robinson's Galleria. I would definitely come back to this hotel

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Helpful?
1Thank Jing A
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience. We are happy to know that you and your family had a great stay. We appreciate your comments about the spacious room that was provided for you, nearby facilities, and the services rendered by our staff. We can't wait to welcome you and...

Corning, New York
Reviewed 10 March 2015

I stayed here mostly because it's attached to the mall. Don't get me wrong, I did venture out into the local markets but this was an ideal set up for me. I had a great time and I visited with my relatives and some historic sites too.

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Helpful?
Thank Laura R
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for sharing to us your feedback. We are pleased that you loved the hotel and the location of it. It was great to know that you were able to enjoy the nearby facilities and attractions around the hotel. We hope to continue to provide you with an excellent service...

Shanghai, China
Reviewed 9 March 2015

I will start by explain the poor rating, i was o a business trip, my boss book the room with his card, i asked to pay with the same card as all the info was in the comp. it was the first time that hotel can't do that, they give me a form for my boss to fill up with...

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Helpful?
Thank Adam_Hant
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We appreciate that you have taken the time to share to us your challenges. We try our best to secure all data privacy of each guests so we apologize regarding the issue you have raised. It was great to know that you were able to enjoy the facilities of our hotel....

Singapore, Singapore
Reviewed 7 March 2015 via mobile

Hotel is attached to the Galleria Mall which can be accessed on the 3rd Floor. The hotel appearance looks run down but my room was clean and comfortable and quiet as I was the 17th floor. Service was ok but d'être rusted when it is busy at reception as they appear unable to multi task. I only ate the buffet...

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Helpful?
1Thank Paul M
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for writing us your detailed review. It was our pleasure to have you as our guest. We aim to be able support you in your journey to success and your comments value to us. It's because of this that we will continue to improve our services through the comments...

Bulacan
Reviewed 3 March 2015

I love this hotel!! The comfy beds, nice location (adjacent to Robinson's Galleria) and a lot of selection of food in the buffet. We had spent the birthday celeb of my bf here and they even gave us a complimentary cake. The pool is sharing with Holiday Inn but over-all our stay here is awesome.

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Helpful?
Thank kayetheexplorer
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for choosing Crowne Plaza Manila Galleria and for taking the time to write a detailed review of your stay. We are thrilled to hear that you celebrated your special moments with us and that you were able to enjoy our facilities around the hotel such as the pool, room...

Toronto, Canada
Reviewed 3 March 2015

Having traveled on business, the hotel staff and its facilities are focused on ensuring you are able to get your business done smoothly. The staff are very much about ensuring a you are focused on your business and supporting you in every way possible. The hotel is absolutely safe, well secured fitted with facilities to meet your "home away from...

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Helpful?
Thank Nestor C
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guests, Greetings from Crowne Plaza Manila Galleria. Thank you for taking the time to share to us your feedback. We aim to be able support you in your journey to success and we are very much delighted to know that we were able to achieve it. This will be shared to our staffs, who will surely find this...

Manila
Reviewed 2 March 2015

If there is an award for best service among hotels, this hotel deserves it. Stayed here overnight as part of my incentive from my boss...she said I needed a R&R, and I'm glad she chose this hotel for me. Check-in and out were a breeze. Staffs were very prompt and courteous. I was surprised to see the room as it...

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Helpful?
Thank cookingmasterboy
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for taking the time to share to us your experience. We are happy that you were able to relax and enjoy your stay in our hotel. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve....

Reviewed 2 March 2015 via mobile

Was only going to stay 10 days but ended up staying 3 weeks ..good hotel .nice room. 7 corners restaurant awesome buffet . Has a Chinese restaurant. .but i would give it a 3 because they rush you if your on the end of the day .Close at 10 we got there 9.30 . They started cleaning around us. We...

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Helpful?
Thank barberdick
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing this to us. We are delighted to hear how much you have enjoyed your stay with us and we are honored that you extended your stay. We will definitely address the concerns you have raised with regards to staff attitude as we strive to provide consistent quality...

Peterhead, United Kingdom
Reviewed 1 March 2015

I have stayed at the Crowne Plaza in Manila a number of times and always appreciate the service of the staff there. If you ever need help with making a reservation, Roselyn will always provide a first class service with your room request. Kathleen also at the front desk is always efficient at getting you checked in and out, with...

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Helpful?
Thank DavidStrachan
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for sharing to us your experience. It gives us joy knowing that you had a great stay with us and that you loved the services of Roselyn from Room Reservations to Kathleen from Front Desk to Housekeeping and even the hotel facilities. We will definitely share this to everyone...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Seven Corners
Seven Corners
Cuisines: Japanese, Sushi, Asian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 

Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: $135 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia and Booking.com so you can book your Crowne Plaza Manila Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Quezon City, Metro Manila, Philippines
Hotel Style:
#2 Business Hotel in Quezon City
#4 Luxury Hotel in Quezon City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manila Galleria staff and other travellers.
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Questions? Get answers from Crowne Plaza Manila Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you do not care for hotel food, try going to the food court in the attached mall. If you are up late with jet lag, try the bar”
 of 5 bubbles tstlkechkn, 14 Feb 2017 | Read review
“Get a higher floor and preferably facing the pool because you can hear the noise in ortigas.”
 of 5 bubbles 162marissab, 26 Dec 2016 | Read review
“Higher floor East facing rooms have a lovely view of the distant hills”
 of 5 bubbles Kabirp, 7 Dec 2016 | Read review
“Good for short stays only.”
 of 5 bubbles SouthPhillyPT19148, 12 Nov 2016 | Read review
“Don't choose the rooms facing the elevated road...its quite noisy”
 of 5 bubbles Balavis, 27 Oct 2016 | Read review
5 of 5