I travel a lot for business and I also run a 5 star hotel and I am very detailed oriented which at times makes my stays not so nice. This time, my husband and I attended a wedding and there were several of us who...More
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Thanks to Melissa A. for being so helpful in organizing multiple rooms for us. Good check in, kids loved pool and hot tub. Half the hotel was being remodeled and it was a little messy near lobby but no loud noise. The lobby first floor...More
Sub-par on every level, from checking in to incompetent staff. They are remodeling but it's no excuse. This place should be in hotel impossible, it's that bad. When we got to our room last night we realized the phone was never connected, the room smelled...More
Dear Milbysbeach, Thank you for reviewing the Courtyard Akron Fairlawn. I am very sorry for the issues you encountered during your stay. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention....More
This property is located along a highway, yet is fairly quiet compared to some others close by. Like many Courtyards, the lobby is new and fresh, and the rooms are a little bit older. Although the property shows its age, it still offers a clean...More
It's a very nice place. Rooms were clean and the lobby is comfortable. No complaints. (I would suggest they put out coffee rather than hot chocolate in the lobby - some of us don't want the calories).