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All reviewsthe hotel is cleancuyahoga national parkroom was spacioustwo queen bedsclean and friendly staffwe've stayedincluded breakfastwalls are thinrefrigerator and microwaveone nightnewer hotellobby areaawesome staywedding guestsyogurtakron fairlawnclose proximity
Hotel is nice, unfortunately run by TMI Hospitality.This company has been acquired by another company. The General Manager Howard replied to my email concerning issue a "joke".Also stating that she could make" a bad situation worse". Seems like a person in that position would try...More
My family and I recently stayed here for a softball tournament. Her entire team stayed here. They were so kind and opened breakfast early so the girls could eat before the tournament. And the staff were all so friendly and helpful! The hotel and rooms...More
This is an extremely clean, well-maintained, full-feature hotel. Spacious dining area, gym, and pool complete this fantastic stay that features awesome rooms! I have stayed at many hotels across the country and this is one of the best.
Extremely average. This property doesn't offer (basically) any amenities. It wasn't dirty, but it wasn't the cleanest. The front desk staff, for the most part, was not particularly friendly or helpful -- but nearly all could be cajoled into a more positive attitude. (How much...More
I stayed here the 2nd week of Jan and ran into a few trouble spots. They seem like little things but they are annoying when staying in hotels almost every week.
On Mon. and Tue. the only milk available at breakfast was expired, on Wed...More
Response from Terresita H, General Manager at Fairfield Inn & Suites Akron FairlawnResponded 13 January 2018
Thank you for taking the time to offer your feedback pertaining to your recent stay at Fairfield Inn and Suites Akron/Fairlawn. I first would like to offer my deepest apologies that your experience was everything but Exceptional. I would also like to apologize for the...More
Response from TMIHospitality | Property representative |
I'm sorry you had any problems getting through. I just tried myself and it worked. Can you please attempt again? Our number is 330-665-0641. I hope to hear from you soon.