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We moved here a year ago and stayed in woodsprings in parma then we moved out after we found us a home well on the first of this month we sold our place and are staying here at the avon location till the end of...More
I have been staying here for 1 month and I just ♡ the new beds, new shower curtains, very clean and the staff is very friendly & knowledgeable. I ♡ the fact that I can cook & they have a full size fridge.More
Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland AvonResponded 14 February 2017
We appreciate you taking time to share your comments with us about our staff. We consider them one of our most valuable assets and couldn’t function without them. We will share your comments with them in hopes of continuing to provide a positive experience for...More
Don't use clean technology any longer. Carpet in Hallways are filthy.
When I was there the stove did not work and they refused to fix it or give any kind of refund. The hallways on the second floor stunk daily. The towels they...More
1 Thank Melody R
Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland AvonResponded 3 weeks ago
Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing to stay with us.
I came down for a family emergency with very little money to spare and I thought this place was going to be a dump but the staff and the manager were wonderful. The rooms are clean and tidy and I only needed to ask for...More
Thank Antonio C
Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland AvonResponded 2 August 2017
We can’t thank you enough for your 5-star review. We appreciate your business and hope to have you as our guest again, but not for a family emergency this time!
I left a review that week I stayed there. I also called the home office and could not speak to anyone important. I left my story with the representative and she said I would be getting a call within a few days. I never received...More
Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland AvonResponded 11 July 2017
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
US$43 - US$86 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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