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WoodSpring Suites Cleveland Avon

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WoodSpring Suites Cleveland Avon
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93 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Parma, Ohio
Reviewed 30 January 2017

I have been staying here for 1 month and I just ♡ the new beds, new shower curtains, very clean and the staff is very friendly & knowledgeable. I ♡ the fact that I can cook & they have a full size fridge.

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Helpful?
Thank samanthazim
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

We appreciate you taking time to share your comments with us about our staff. We consider them one of our most valuable assets and couldn’t function without them. We will share your comments with them in hopes of continuing to provide a positive experience for our future guests. We hope to see you again soon.

Reviewed 28 December 2016

My name is Juanita i just move to Avon and i was looking for a nice place to stay and i happen to see woodspring suites in Avon and i when in to check it out and it was so clean and the staff was so friendly and the room are awesome and nice and clean since i only been...

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Helpful?
1Thank Juanita W
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

Thank you so much for taking the time to share about your stay with us. We are also pleased that we provided you with an exceptional stay. We hope you find yourself in our area again and that we have the opportunity to welcome you back to our hotel.

Reviewed 20 December 2016 via mobile

Bob took care of us at check in and he was awesome. After all we been through, he made sure our stay was comfortable and affordable and we got checked in quick as well. Tia was at the nighttime desk and she was very friendly as well. She was very helpful and very polite when responding to certain questions we...

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Helpful?
Thank Tramaine N Tane... J
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

Thank you for taking the time to review our hotel and provide some great feedback. We are pleased that overall you had a nice stay with us and that you felt comfortable. Thank you again for staying with us and we look forward to welcoming you back.

Erie, Pennsylvania
Reviewed 18 November 2016 via mobile

My friends and I booked a 2 night stay at this hotel. We were only checked into our room for only an hour before we noticed this bug crawling on the bed. We took it to the front desk and they wouldn't give us a refund and was being VERY rude. I since then contacted the manager (because he was...

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Helpful?
Thank Vetria16
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.

Ypsilanti
Reviewed 28 October 2016

The staff was very nice and accommodating, the building and grounds were very neat and clean. It was very easy to get comfortable. The room was spacious and the bed was soft, I slept like a baby. I'm gonna hate to leave.

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Helpful?
1Thank Ina Y
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

Thank you for taking the time to review our hotel and provide some great feedback. We are pleased that overall you had a nice stay with us and that you felt comfortable. Thank you again for staying with us and we look forward to welcoming you back.

Avon, Ohio
Reviewed 12 October 2016

I came to stay at Woodspring Suites Avon at a very difficult time in my life, the staff (management and housekeeping) were pleasant and courteous and really went out of their way to make my stay enjoyable. I WOULD DEFINATELY STAY AGAIN!!!

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Helpful?
Thank chatmeal
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

We are so pleased that you had an exceptional stay with us. Thank you for taking the time to let us know. We hope you have the opportunity to visit us again.

Reviewed 6 October 2016

The staff at this hotel is very friendly and helpful. They did everything to make our stay great!!! We had a room with a single bed, and the first week it was a little crazy in the hallways as they were changing beds in all the rooms. The NEW BEDS ROCK!! They are queen size and very comfortable. The rooms...

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Helpful?
1Thank Sherri K
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

On behalf of our entire staff here at WoodSpring Suites we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area.

Reviewed 30 September 2016

I was on assignment in Cleveland and needed a place to stay for a few weeks. At first the place, though EXTREMELY TINY, seemed okay. However, the owner BOB or TOM (who knows what his name is) assured me that the room would be cleaned every TWO WEEKS. This did not happen. Three weeks to a month went by between...

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Helpful?
2Thank Sanjay K
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

I apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give Value Place another chance.

Macomb, Michigan
Reviewed 23 September 2016

Staff was scheduled to start work the exact time of check-in. This lead them to fumble around to find me a room, which made me wait an hour before I could even check in. This was fine to me though, because the hotel staff was very friendly, helpful, and accommodating. The room was clean and smelled well, though the floor...

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Helpful?
1Thank special000child
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing Value Place.

Avon, Ohio
Reviewed 16 September 2016

I stayed at the Avon facility. Very Friendly staff. the owner, Bob, was very helpful during our extended stay. the hotel was close to restaurants and stores and major highways. The room was very spacious and clean. Equipped with stove top, refridgerator and microwave. Wifi was available for a small weekly fee. Laundry facility was clean and open 24/7, card...

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Helpful?
1Thank ruiz2859
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon.

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Cleveland Avon (formerly Value Place Avon) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels ... more   less 

Additional Information about WoodSpring Suites Cleveland Avon

Address: 1610 Moore Rd, I-90 & SR 611 (Exit 151), Avon, OH 44011-1022 (Formerly Value Place Cleveland, Ohio (Avon))
Region: United States > Ohio > Avon
Price Range: $54 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — WoodSpring Suites Cleveland Avon 2*
Number of rooms: 113
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Cleveland Avon staff and other travellers.
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over a year ago

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Questions? Get answers from WoodSpring Suites Cleveland Avon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed staying near the end”
 of 5 bubbles samanthazim, 30 Jan 2017 | Read review
“If you like a hotel with continental breakfast, pool and exercise areas, this is not that place.”
 of 5 bubbles chatmeal, 12 Oct 2016 | Read review
“Choose top floor”
 of 5 bubbles special000child, 22 Sep 2016 | Read review
“havent seen the room i reserved , because there was no room reserved for me”
 of 5 bubbles elkamel16, 9 Sep 2016 | Read review
“If you aren't a smoker, make sure your room isn't on the smoking floor!”
 of 5 bubbles daw0518, 10 Jul 2016 | Read review
5 of 5