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    Phoenix Inn Suites Albany

    3410 Spicer Drive SE, I-5 Exit 233, Albany, OR 97322
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveller (10)
    Room & Suite (3)
    Dining (1)
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    Overview

    • Excellent37%
    • Very good36%
    • Average17%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “an adult” (11 reviews)
    “state police” (5 reviews)
    “bookstore” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
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    BEST WESTERN PLUS Prairie Inn
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    #1 of 10 hotels in Albany
     
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    291 reviews
    #2 of 10 hotels in Albany
     
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 4 days ago via mobile

    The hotel was clean, the rooms were spacious and quiet. We stayed in the double queen suite, thanks for the upgrade Angela! The suite was big enough for our group of 10 to comfortably watch tv and hang out. The staff was friendly and helpful....More

    Helpful?
    Reviewed 1 week ago

    It is not a 5 star hotel.3-4 star yes. We enjoyed our stay . Very relaxed environment. Our room was kept clean and all towels used replaced. Yes there were storms but the whole area was affected. More of a concern was the traffic lights...More

    Helpful?
    Reviewed 2 weeks ago

    We stayed at the Phoenix on 4-6-17. Hotel is nice enough. Problem is, power went out due to a storm. No backup generator, if there was one it didn't work. More important is......they have no working exit signs on the 2nd floor and no emergency...More

    Helpful?
    Response from kassyketchum, General Manager at Phoenix Inn Suites Albany

    James, Thank You for the feedback. We do have a backup generator. Unfortunately during the storm it shorted the circuit breaker. It was replaced within 30-45 minutes and up and running powering all auxiliary lights. Once we were made aware of the lack of exit...More

    Reviewed 2 weeks ago

    Had a good 2 night stay here. The facility is clean and rooms spacious. Staff friendly and efficient. Did have hot food (eggs and sausage pattys, waffle machines) in their breakfast room which adds value for the price. There is a Dennys just across the...More

    Helpful?
    Response from Kassy K, General Manager at Phoenix Inn Suites Albany

    Sharon, Thank You for the review. We appreciate the feedback. We work hard to make each guest's stay an enjoyable one and it sounds like we did for you. We hope to have you back at this location in the future! Thank You! Kassy Ketchum...More

    Reviewed 3 weeks ago via mobile

    This is the 2nd time we have stayed at the Phoenix Hotel in Albany and we were delighted each time. The location is good, the staff are especially welcoming, and my husband said he had the best sleep he has had in years. Now I...More

    Helpful?
    Response from Kassy K, General Manager at Phoenix Inn Suites Albany

    Thank You for the spectacular review!! We work hard to make sure each guest has a great stay and it sounds like we did not disappoint! Our Mattresses are from the Newberg Mattress Company!! They are the restonic gold crown double pillowtop! We look forward...More

    BEST WESTERN PLUS Prairie Inn
    660 reviews
    #1 of 10 hotels in Albany
     
    Comfort Suites Linn County Fairgrounds and Expo
    291 reviews
    #2 of 10 hotels in Albany
     
    Holiday Inn Express Albany
    232 reviews
    #3 of 10 hotels in Albany
     
    Super 8 Albany
    429 reviews
    #5 of 10 hotels in Albany
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Conference Facilities
    • Airport Transportation
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$108 - US$151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Family Rooms ,
    • Kitchenette ,
    • Non-Smoking Rooms
    Photos
    Traveller (10)
    Room & Suite (3)
    Dining (1)
    Hotel & Grounds (13)
    Nearby
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    Nearby Attractions
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    3.77 km away
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    .64 km away
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    Questions & AnswersAsk a question
    TresJolieMarie
    Is there a shuttle service to and from Portland Airport?
    27 July 2016|
    Answer Show all 3 answers
    Response from denise b | Reviewed this property |
    Sorry, I don't know
    0
    Votes
    sma425
    What are the pool hours?
    15 June 2016|
    Answer Show all 3 answers
    Response from DPappasAlb | Property representative |
    Pool Hours are Daily 5:30a-10p
    0
    Votes
    Diversion_Excursion
    Does this location have air conditioning? Not listed on the amenities. Maybe standard?
    28 May 2015|
    Answer
    Response from DPappasAlb | Property representative |
    All of our guest rooms are equipped with PTAC units for air conditioning. These units are also located in the corridors on each floor.
    0
    Votes
    Room Tips
    "We stayed in a double queen room and had an extra couch area with a desk. Very spacious for the rate!"
    Read review
    "away from freeway, facing Denny's"
    Read review
    "Reason for trip"
    Read review
    "least traffic on third floor."
    Read review