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The Willcox

#2 of 20 Hotels in Aiken
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Willcox
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245 Reviews from our TripAdvisor Community

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Showing 244: English reviews
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Lake Forest, Illinois
Reviewed 3 weeks ago

We loved The Wilcox on our visit to Aiken. The staff at the hotel is incredibly friendly and helpful. We enjoyed two excellent dinners and wonderful breakfasts. The room was spotless and everyone made us feel like we were at home. We can't wait for our next trip to Aiken.

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Helpful?
Thank Trouts1
Willcox1898, General Manager at The Willcox, responded to this review

Thank you so much for your wonderful review! I am so pleased that you enjoyed your visit to Aiken and The Willcox. I hope to see you again in the very near future. I will make sure I pass on your kind comments to our Chef and Culinary Team. Warmest Regards, Tina McCarthy General Manager

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 3 weeks ago

If you want to stay in a spectacular hotel with gorgeous rooms, a wonderful bar, a beautiful dining room with great food, and one of the most beautiful settings in the south, visit the Wilcox hotel. We had a wonderful visit here I don't

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Helpful?
Thank Tayadog1
Willcox1898, General Manager at The Willcox, responded to this review

Elegant, beautiful, great food and top notch service....what more could a General Manager ask for in a review?? Thank you for taking the time to write this 5 star review and to share your experience. I hope that I will have the opportunity to meet you in person on your next visit. Please don't hesitate to contact me personally if...

Augusta, Georgia
Reviewed 3 weeks ago

This hotel is the epitome of charm. The history of the hotel is priceless, and we have never had a bad experience. It's our "go to" spot for a weekend away from the kiddos. The staff is always wonderful and we've truly never had a bad experience.

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Helpful?
Thank Travel75706
Willcox1898, General Manager at The Willcox, responded to this review

We are so pleased and honored that we are your "go to" spot for a weekend away, when it's time to relax and unwind. We truly appreciate you staying with us. Thank you for your kind comments about our staff, we are very proud of them. We hope that you will return soon and often. All the best, Tina McCarthy...

Summersville, United States
Reviewed 5 weeks ago

Love the bar, the restaurant, the front lobby, wonderful porch. The rooms are elegant and luxurious. A short walk to main street as well as the conservation area make it the ideal location. Love the fact that it is dog friendly, although somewhat disappointed that it is a bit less dog friendly that it once was.

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Helpful?
Thank Holly W
Charleston, South Carolina, United States
Reviewed 15 April 2017 via mobile

We have stayed in many luxury resorts. This does not even come close. Staff for the hotel was inept, untrained and not accommodating. Room was noisy and other guests were rude and loud. The shining star was the restaurant. But, I would not spend bob dollars again for a lousy experience.

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Helpful?
Thank Mark M
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for taking the time to write this candid review of your recent stay at our hotel. I appreciate any and all feedback on our hotel and guest experiences. Needless to say, it was very disappointing to read your review and I am truly sorry that we did not meet your expectations. Your business is very important to us...

Reviewed 14 April 2017 via mobile

For just a a little more than a chain hotel you get first class treatment. Old world charm but fully modern accoutrements. The mattress pillows and down bedding are top notch, both my husband and I slept great and we never agree on a mattress. If you get the chance treat yourself....It's worth it.

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Helpful?
Thank Autumn K
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for choosing to stay with us and for your 5 star review! A true jewel, old world charm, modern accouterments, and top notch bedding are all wonderful compliments that we love to hear! We also love the fact that you and your husband AGREED on the mattress. Thank you again and we hope to see you in the...

New York City, New York
Reviewed 11 April 2017

I stayed here leading up to The Masters, such a cute little town - charming décor and architecture. The staff is so friendly, and the lounge area on the main level is a great little spot to hang out, and there are subtle touches that make this an above and beyond type of place. I would recommend this a thousand...

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Helpful?
Thank victoriafrancavilla
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for your wonderful review. We are so delighted that you enjoyed your visit to Aiken and The Willcox. We love that you appreciated and enjoyed the subtle touches and our friendly staff. We hope that you will be returning again very soon and thank you for your "thousand times over" recommendation! Warmest Regards, Tina McCarthy General Manager

Columbus
Reviewed 8 April 2017

Great history(Roosevelt stayed here). Southern hospitality at it's best. Great dining and bar. Good location for exploring Aiken and away from traffic and fast food restaurants. Wonderfully restored lobby with living room comfort.

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Helpful?
Thank Gordon G
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for staying with us during this special week of the year! I am so pleased that you are enjoying our Southern hospitality and our wonderful food and libations! Hope to see you again next year. Kindest Regards, Tina McCarthy General Manager

Boston, Massachusetts, United States
Reviewed 8 April 2017

What a lovely hotel! Full of old world charm but also very comfortable. The bed was delightful, the room was quiet and we loved the restaurant and the bar area. We enjoyed the complementary breakfasts, especially the yogurt. The staff was friendly and accommodating. Great introduction to Aiken.

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Helpful?
Thank Elizabeth G
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for taking the time to write this 5 star review! I am so pleased that you enjoyed our hotel and found it charming and comfortable. I will pass on your kind comments to our wonderful staff. I am glad that we provided you a great introduction to Aiken and I hope that you will return soon and often....

A TripAdvisor Member
Level Contributor
47 reviews
10 hotel reviews
11 helpful votes
Reviewed 27 March 2017 via mobile

Enjoyed a lovely relaxing massage and facial at The Wilcox Spa. It was easy to make appointment and very friendly on phone. Once I arrived check in was a little strange, I had to wait for ages in bar/restaurant to be shown to spa, checkout was equally as strange, I guess they are set up for hotel guests who charge...

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Helpful?
Thank A TripAdvisor Member
Willcox1898, General Manager at The Willcox, responded to this review

Thank you for visiting our spa and for taking the time to write this review. I am so glad that you enjoyed your massage and facial and that you felt your services were very good. I am truly disappointed and profusely apologize for the check in experience you had. We pride ourselves in our guests experience from the beginning to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Willcox Restaurant
The Willcox Restaurant
Cuisines: American, Bar, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The award-winning, historic Willcox Hotel cultivates a sophisticated, yet informal glamour amidst America's storied thoroughbred country. Cloud soft beds, an intimate Salon & Spa and one of the South's Best Restaurants - All in a setting of Easy Going Elegance. ... more   less 

Additional Information about The Willcox

Address: 100 Colleton Ave SW, Aiken, SC 29801-4870
Region: United States > South Carolina > Aiken
Price Range: $257 - $590 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Willcox 3*
Number of rooms: 23
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Also Known As:
The Willcox Hotel Aiken
Hotel Style:
#1 Family Hotel in Aiken
#1 Green Hotel in Aiken
#5 Business Hotel in Aiken
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Questions & Answers

Questions? Get answers from The Willcox staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Roosevelt Suite was awesome.”
Trouts1, 3 May 2017 | Read review
“Upgrade to a deluxe room and get a larger room with a fireplace”
Tayadog1, 1 May 2017 | Read review
“Any room is good.”
gordong247, 8 Apr 2017 | Read review
“A great place to sit in an old historic hotel and have a few cocktails.”
Q1090XOrichardw, 2 Jan 2017 | Read review
“Not applicable”
kenr869, 9 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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