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Walked in during shift change, was checked in within 8 minutes (I had a nice long chat). Didn't have my loyalty number, they found it within 5 mins, I was in my room in 10 minutes. Room is clean, New, everything you expect. Another family...More
Definitely an older hotel with a newer facade.
For the "bad": Slow flush toilet was annoying, the walls had some paint chipped, and the furniture... didn't quite fit the room, it left an uncomfortable amount of dead space for a hotel. And (for real?) only...More
I stayed here once before and the room I had that trip was ok. It's an older hotel but was clean at least. This trip we were put in a room with black mold above the shower. Totally grossed me out! It was really bad....More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express AndersonResponded 18 May 2015
Thank you so much for taking some time off of your busy day to leave us a feedback. We greatly appreciate your loyalty to our brand and Hotel. Please accept my sincere apology for the shortcomings you experienced during your stay and I...More
This was a typical run of the mill motel, nothing fancy. We we're looking for a place to sleep on our way to Florida. A little pricey, but still fit what we were looking for. It was better than the hotel we stayed in in...More
Thank Jonathan B
Response from andexGM, Guest Relations Manager at Holiday Inn Express AndersonResponded 22 April 2015
We strive to always be up to standard and we apologize it did not seem we had accomplished this task. If you would like to let us know what can be improved via email at firstname.lastname@example.org it would be greatly appreciated.
Due to business we say in hotels quite often. This is the only hotel in Anderson that is pet friendly. ( in today's market Anderson is behind the times about 10 years). All Westin and a lot of Hiltons are pet friendly but like I...More
Thank Jan N
Response from andexGM, Manager at Holiday Inn Express AndersonResponded 17 December 2014
I am sorry that you felt this hotel did not meet your standards. The first room assigned did have a problem with the bathroom lights. Management is involved in room inspections prior to guest arrival. We will review our inspection procedures to see where we...More