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MainStay Suites Alcoa Knoxville Airport

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#5 of 15 Hotels in Alcoa
Certificate of Excellence
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MainStay Suites Alcoa Knoxville Airport
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165 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites Alcoa Knoxville Airport
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Showing 164: English reviews
Gray Hawk
Reviewed 13 September 2015

We want pay special attention to Nick. We have stayed many times and this guy must never have a bad day. He is so kind and professional. Breakfast is always terrific. This is the only place we stay!!!

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Helpful?
Thank 556danap
General M, Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of your experience at the MainStay Suites in Alcoa. We appreciate your business. Our staff is one of the greatest teams when it comes to ensuring the customer experience is a fantastic one! We also have a wonderful complimentary hot breakfast which we are glad that you were able to...

Dubuque, Iowa
Reviewed 26 August 2015

The rooms are huge! Full kitchen including full size refrigerator and dishwasher. There is a bar to sit at that also doubles as a work desk. If in the area this would be my first choice for a room. It felt more like home than most hotel rooms.

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Helpful?
Thank Mark G
General M, Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for submitting a review on TripAdvisor.com. We appreciate your time and business. We are so glad that you enjoyed your stay here at our hotel! It’s good to hear that you were able to appreciate our rooms, which all have full kitchens in them! We also have free wireless internet and a complimentary hot breakfast every morning too!...

park city UT
Reviewed 24 August 2015

We stayed at the Mainstay in Knoxville for one night during a business trip. The staff at the hotel are wonderful and very helpful. For us the location was central to our meetings and had very easy access. Despite being a bit dated, the room was both large and comfortable, particularly the bed.

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Helpful?
1Thank expeditiondaddy
General M, Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for submitting a review on TripAdvisor.com. We appreciate your time and business. We have an excellent team at the MainStay Suites of Alcoa Tennessee, who always strive to excel at customer satisfaction. We have a wonderful location right in the middle of 3 wonderful restaurants that we are glad you enjoyed! Thank you again for your kind words...

Brazil, Indiana
Reviewed 16 August 2015

We love staying here the price is good and I love the outdoor pool and the people that work here are all sooo nice ! We just wish they had queen beds in all the rooms or king size in the rooms with one bed with a little bit better mattresses !

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Helpful?
Thank Sherrie F
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Main Stay Suites in Alcoa, Tennessee. We appreciate your positive feedback and your business. We are pleased to hear that you enjoyed the outdoor pool and our excellent staff. Our staff is one of the best teams around, because they give wonderful customer service...

Maryville, Tennessee
Reviewed 29 July 2015

The staff was awesome was there for 2 days due to a train derailment everyone there maid sure that my family ways. Taking care of and were very friendly would stay here again rooms were clean and good rates

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Helpful?
1Thank Alfred H
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to share your positive experience on Trip Advisor for other future guests. The Mainstay Suites Team went above and beyond to ensure those that were displaced by the train derailment had a place to lay their heads. I am extremely proud of my team for being there for our community, and providing excellent customer...

Reviewed 27 July 2015 via mobile

We were greeted very warmly upon arrival. Our room was outstanding! We were very impressed with the space and how clean it was. The staff treated us like family. The night manager went above and beyond his job description to make sure that I got very important papers printed out. I would highly recommend staying here.

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Helpful?
1Thank Melanie W
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites is more than just a hotel we are a “Home-A-Way-From-Home” for our guests. Our team strives to deliver excellence at every given opportunity so we can leave a positive lasting impression on our guests. We want our guest to feel welcomed and appreciated every time they choose to stay at the MainStay Suites of Alcoa. Thank you...

Atlanta, Georgia
Reviewed 25 July 2015

The staff was exceptionally helpful. The hotel is just far enough from the airport to stay out of the traffic coming and going, but is close enough to keep it accessible. Free wifi, free breakfast, good value.

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Helpful?
1Thank Eric C
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you so much for taking the time to share your exceptional stay at the MainStay Suites of Alcoa. Our number one priority is for our guest to receive “World-Class Customer Service”! It is important to our team that our guests have a comfortable and enjoyable stay from the minute they arrive to the minute they depart our hotel. Our...

Ellabell, Georgia
Reviewed 21 July 2015

The staff was very friendly and very nice.The location and amenities was everything you could look for.This is my 3 stay and plan another there and will stay. The location was easy to find and everything you needed was a couple of miles. mamagemant and house cleaning was right on target my experience was pleasing.

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Helpful?
1Thank SandraDyer D
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for leaving a review about your most recent stay at the MainStay Suites in Alcoa. We appreciate you taking the time to tell us about your positive experiences when you stayed on more than one occasion. We have one of the best teams when it comes to customer service! From our Housekeepers to our Guest Service Representatives, all...

Hobart, Indiana
Reviewed 1 June 2015

We have stayed at this motel multiple times while house hunting in TN. The rooms are very comfortable, clean and quiet. The kitchen is convenient to warm up left over Tennessee BBQ. There are very good restaurants nearby. Calhoun's and Dead End BBQ are a must try. The staff are top notch and make you feel at home. The motel...

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Helpful?
1Thank Mike427_12
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for giving us the opportunity to provide you with excellent service during your stay with us at the MainStay Suites. We appreciate your kind words about your stay. We have an excellent facility with kitchens in all of our suites to make for a comfortable stay during one night stays, or staying for an extended period of time....

Bucyrus, Ohio
Reviewed 6 May 2015

We have been staying at Alcoa Mainstay for twenty years.the accommodations always fit our families needs.the atmosphere at the hotel is family like and friendly. It is in a convent area,acessable to traveling and site seeing in the area.The breakfast served is always delicious and hot.

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3Thank debsueley
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

What a great testament to our hotel. The MainStay Suites truly appreciates that you always elect to stay at the MainStay Suites because of our friendly and family like atmosphere. Our team strives to provide “World Class Customer Service” with a positive attitude and smile. We want to deliver clean and comfortable rooms, hot and delicious breakfast, and a place...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Knoxville MainStay Suites is located just minutes from the Knoxville Airport (McGhee Tyson Airport), the University of Tennessee and downtown Knoxville. Our Knoxville, Tennessee hotel is conveniently located to the nearby cities of Oak Ridge, Pigeon Forge, and Gatlinburg. The MainStay Suites Knoxville TN hotel is just minutes away from: Alcoa Aluminum, Maryville College, Knoxville Convention Center, Neyland Stadium, Blount County Industrial Par, the University of Tennessee Medical Center, and Knoxville Zoo. We offer Blink charging stations for electric cars on-site, so our guests and their vehicles can charge overnight! ... more   less 

Additional Information about MainStay Suites Alcoa Knoxville Airport

Address: 361 Fountain View Cir, Alcoa, TN 37701-1945
Region: United States > Tennessee > Alcoa
Price Range: $93 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Alcoa Knoxville Airport 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Mainstay Alcoa
Alcoa Mainstay
Hotel Style:
#3 Family Hotel in Alcoa
#5 Business Hotel in Alcoa
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Alcoa Knoxville Airport staff and other travellers.
3 questions
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West Palm Beach, Florida
over a year ago
South Fulton, Tennessee
Sevierville, Tennessee

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Questions? Get answers from MainStay Suites Alcoa Knoxville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask questions! ball tournament's, why so full?”
 of 5 bubbles cigarettetopgun, 21 Nov 2016 | Read review
“We were on 2nd floor no complaints.”
 of 5 bubbles pmazz278, 10 Aug 2016 | Read review
“All the rooms looked great but dinner is easy with nearby walking distance restaurants and the free breakfast was terrific.”
 of 5 bubbles chazRT08, 5 Jul 2016 | Read review
“High floor probably best.”
 of 5 bubbles stokersam, 27 Jun 2016 | Read review
“All the rooms were good. I like the 1st floor”
 of 5 bubbles robertbrown1967, 15 Apr 2016 | Read review
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