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MainStay Suites Alcoa Knoxville Airport

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#5 of 15 Hotels in Alcoa
Certificate of Excellence
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MainStay Suites Alcoa Knoxville Airport
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168 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Asheville, NC
Reviewed 11 January 2016

While working on a project at the Knoxville Airport, I have spent several months at the MainStay in Alcoa. Unlike most extended stays, there is a full breakfast served daily. It is the staff, however, that really sets this property apart. They are always friendly and helpful. The rooms are clean and comfortable, with a full kitchen. The location is...

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Helpful?
Thank SilentBob34
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for sharing your experience at the MainStay Suites of Alcoa, Tennessee. We appreciate your time and your business! We are so pleased to hear that you have enjoyed your stay with us so far! From the great complimentary hot breakfast, kitchens in all our rooms and the wonderful people who make up the MainStay Team, everything we do...

Saint Louis, MO
Reviewed 4 October 2015

Stayed for two nights while visiting the Marysville, TN area. Hotel staff was very friendly and helpful. Stayed in a two Queen room that had a full kitchen as well as a seating area with a pull out couch. The room was well maintained and clean. There is a Texas Roadhouse, O'Charleys and local Italian restaurant all within walking distance....

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Thank Recman
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to share your experience of the MainStay Suites in Alcoa, Tennessee. We appreciate your business We are very pleased to hear that you were able to enjoy a great team who enjoy helping others to their fullest! All of our suites, like yours, have kitchens that are perfect for either one night or an...

Jacksonville, Florida
Reviewed 20 September 2015

Room was nice, very impressed with the kitchen, clean, but the only problem I saw was the breakfast. Was there 30 minutes before closing and no waffle mix was out and waffle iron tuned off. No Danishes, milk was out. Just wished we had all the choices for breakfast.

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Helpful?
Thank Brittany J
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to share your most recent experience at the MainStay Suites with other future guests. Your feedback is very important to us, and a great way for our hotel to continue to offer the highest level of guest satisfaction. We are very grateful to have had you as our guest, and we hope that when...

Gray Hawk
Reviewed 13 September 2015

We want pay special attention to Nick. We have stayed many times and this guy must never have a bad day. He is so kind and professional. Breakfast is always terrific. This is the only place we stay!!!

Review collected in partnership with this hotel
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Thank 556danap
General M, Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of your experience at the MainStay Suites in Alcoa. We appreciate your business. Our staff is one of the greatest teams when it comes to ensuring the customer experience is a fantastic one! We also have a wonderful complimentary hot breakfast which we are glad that you were able to...

Dubuque, Iowa
Reviewed 26 August 2015

The rooms are huge! Full kitchen including full size refrigerator and dishwasher. There is a bar to sit at that also doubles as a work desk. If in the area this would be my first choice for a room. It felt more like home than most hotel rooms.

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Helpful?
Thank Mark G
General M, Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for submitting a review on TripAdvisor.com. We appreciate your time and business. We are so glad that you enjoyed your stay here at our hotel! It’s good to hear that you were able to appreciate our rooms, which all have full kitchens in them! We also have free wireless internet and a complimentary hot breakfast every morning too!...

park city UT
Reviewed 24 August 2015

We stayed at the Mainstay in Knoxville for one night during a business trip. The staff at the hotel are wonderful and very helpful. For us the location was central to our meetings and had very easy access. Despite being a bit dated, the room was both large and comfortable, particularly the bed.

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1Thank expeditiondaddy
General M, Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for submitting a review on TripAdvisor.com. We appreciate your time and business. We have an excellent team at the MainStay Suites of Alcoa Tennessee, who always strive to excel at customer satisfaction. We have a wonderful location right in the middle of 3 wonderful restaurants that we are glad you enjoyed! Thank you again for your kind words...

Brazil, Indiana
Reviewed 16 August 2015

We love staying here the price is good and I love the outdoor pool and the people that work here are all sooo nice ! We just wish they had queen beds in all the rooms or king size in the rooms with one bed with a little bit better mattresses !

Review collected in partnership with this hotel
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Thank Sherrie F
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Main Stay Suites in Alcoa, Tennessee. We appreciate your positive feedback and your business. We are pleased to hear that you enjoyed the outdoor pool and our excellent staff. Our staff is one of the best teams around, because they give wonderful customer service...

Maryville, Tennessee
Reviewed 29 July 2015

The staff was awesome was there for 2 days due to a train derailment everyone there maid sure that my family ways. Taking care of and were very friendly would stay here again rooms were clean and good rates

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1Thank Alfred H
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to share your positive experience on Trip Advisor for other future guests. The Mainstay Suites Team went above and beyond to ensure those that were displaced by the train derailment had a place to lay their heads. I am extremely proud of my team for being there for our community, and providing excellent customer...

Reviewed 27 July 2015 via mobile

We were greeted very warmly upon arrival. Our room was outstanding! We were very impressed with the space and how clean it was. The staff treated us like family. The night manager went above and beyond his job description to make sure that I got very important papers printed out. I would highly recommend staying here.

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Helpful?
1Thank Melanie W
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

The MainStay Suites is more than just a hotel we are a “Home-A-Way-From-Home” for our guests. Our team strives to deliver excellence at every given opportunity so we can leave a positive lasting impression on our guests. We want our guest to feel welcomed and appreciated every time they choose to stay at the MainStay Suites of Alcoa. Thank you...

Atlanta, Georgia
Reviewed 25 July 2015

The staff was exceptionally helpful. The hotel is just far enough from the airport to stay out of the traffic coming and going, but is close enough to keep it accessible. Free wifi, free breakfast, good value.

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1Thank Eric C
General M, General Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you so much for taking the time to share your exceptional stay at the MainStay Suites of Alcoa. Our number one priority is for our guest to receive “World-Class Customer Service”! It is important to our team that our guests have a comfortable and enjoyable stay from the minute they arrive to the minute they depart our hotel. Our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Knoxville MainStay Suites is located just minutes from the Knoxville Airport (McGhee Tyson Airport), the University of Tennessee and downtown Knoxville. Our Knoxville, Tennessee hotel is conveniently located to the nearby cities of Oak Ridge, Pigeon Forge, and Gatlinburg. The MainStay Suites Knoxville TN hotel is just minutes away from: Alcoa Aluminum, Maryville College, Knoxville Convention Center, Neyland Stadium, Blount County Industrial Par, the University of Tennessee Medical Center, and Knoxville Zoo. We offer Blink charging stations for electric cars on-site, so our guests and their vehicles can charge overnight! ... more   less 

Additional Information about MainStay Suites Alcoa Knoxville Airport

Address: 361 Fountain View Cir, Alcoa, TN 37701-1945
Region: United States > Tennessee > Alcoa
Price Range: $80 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Alcoa Knoxville Airport 2.5*
Number of rooms: 80
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Also Known As:
Mainstay Alcoa
Alcoa Mainstay
Hotel Style:
#3 Family Hotel in Alcoa
#5 Business Hotel in Alcoa
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Alcoa Knoxville Airport staff and other travellers.
3 questions
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West Palm Beach, Florida
over a year ago
South Fulton, Tennessee
Sevierville, Tennessee

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Questions? Get answers from MainStay Suites Alcoa Knoxville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prefer full suite over single suite. Room facing the pool was great in Dec, but could potentially be considered noisy while in use.”
 of 5 bubbles travelswmypetz, 2 Jan 2017 | Read review
“ask questions! ball tournament's, why so full?”
 of 5 bubbles cigarettetopgun, 21 Nov 2016 | Read review
“We were on 2nd floor no complaints.”
 of 5 bubbles pmazz278, 10 Aug 2016 | Read review
“All the rooms looked great but dinner is easy with nearby walking distance restaurants and the free breakfast was terrific.”
 of 5 bubbles chazRT08, 5 Jul 2016 | Read review
“High floor probably best.”
 of 5 bubbles stokersam, 27 Jun 2016 | Read review
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