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Holiday Inn Express Alcoa (Knoxville Airport)

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Traveller (20)
Room & Suite (20)
Pool & Beach (4)
Overview
  • Excellent48%
  • Very good28%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(26 reviews)
“memorable stay”(2 reviews)
“pancake maker”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
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Reviews (173)
There are newer reviews for Holiday Inn Express Alcoa (Knoxville Airport)
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48
29
9
6
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LanguageEnglish
80
48
29
9
6
Show reviews that mention
All reviewsfront deskmemorable staypancake makergreat customer servicehotel is excellentroom was comfortable and cleannational parka nice place to stayextra towelsrestaurants within walking distancecades covehotel staffindoor poolwould definitely stay here againknoxville areathe young ladystaff was very friendly
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41 - 45 of 172 reviews
Reviewed 8 November 2016

I stayed here overnight on my way to Cades Cove. It is comfortable and clean. The breakfast was very good. It could use a little updating, but for the price, it was fine. The front desk staff is courteous and their is ample parking.More

Thank prg455
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 12 November 2016

Thank you so much for your kind review of the Holiday Inn Express and Suites Alcoa. Our staff and I truly appreciate the feedback to know we are doing a great job. We are currently in the beginning phases of a major renovation to our...More

Reviewed 6 November 2016

Our room had a kitchen and bar area with a sink, microwave, fridge, Keurig, sofa, arm chair and desk. The shower had a ceiling that seemed somewhat low, but may only be a problem if you are over 6'10" Breakfast included Chobani Greek yogurt, HIE...More

Thank ANNAMARGARET B
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 8 November 2016

Thank you so much for your kind review of the Holiday Inn Express and Suites Alcoa. You mentioned so many things that I am not sure where to start! We are so glad that you enjoyed one of our King Suites that we have here...More

Reviewed 22 October 2016

Great clean room and hotel staff. Shuttle to and from airport was effortless and on time. Hotel is next to a trailway for running and has good restaurants within .2miles. Could not ask for more from a hotel. My only recommendation is that they do...More

Review collected in partnership with Country Inns & Suites By Radisson
Thank Michael B
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 30 October 2016

I am so glad that you enjoyed your recent stay with us at the Holiday Inn Express and Suites Alcoa. Our local Alcoa/Maryville Greenway is one of the best extras for our hotel. We love for our guests to come and see the beauty of...More

Reviewed 18 October 2016

We were traveling for a family funeral. The staff was considerate and efficient. The room was quiet, the beds comfortable, and the breakfast offered a wide variety of foods. I would certainly stay there again.

Thank SFS819
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 20 October 2016

SFS819, We are sorry for your loss. We appreciate the kind words and hope to have you visit us in happier times. Sincerely, The Management & Staff at Holiday Inn Express Alcoa

Reviewed 10 September 2016 via mobile

Reserved and confirmed a ground floor king suite facing parking lot Wife got here before me and checked in to a second floor double Can someone explain what gives with this crap from these hotels I'm sick and tired of making specific reservations only to...More

Thank John B
Response from Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 13 September 2016

Hello sir, I am sorry to hear that you did not have a pleasant stay with us recently. With out knowing the details of your reservation I can not explain why your room type was changed but I do apologize for this incident. I would...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$111 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$111 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (20)
Room & Suite (20)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
aaaprilace
29 March 2015|
Answer
Response from Keith H | Property representative |
She no longer works for this location.
0
Votes
vikesfan
17 October 2014|
AnswerShow all 4 answers
Response from Keith H | Property representative |
Our service runs 24/7 with the help of a local cab company. The cost is covered by the hotel.
0
Votes
Room Tips
"The farther away from the office you get a room the quieter."
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"top floor has recently renovated rooms"
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"2nd floor always a good room"
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"look somewhere else"
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