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Hilton Knoxville Airport

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Hilton Knoxville Airport
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737 Reviews from our TripAdvisor Community

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Showing 719: English reviews
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Kfar Vradim, Israel
Reviewed 5 days ago NEWvia mobile

Great hotel for business visitors that don't need to be in Knoxville downtown. Looks like it was recently renovated, big rooms, great decor, didn't get a lot of airport noise - all together very nice facility. Staff very friendly and try their best to help on everything. Definitely will visit again on my next business trip to Knoxville.

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Thank Alon T
DOVER
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We are Hilton honors members and prefer to stay at any Hilton property. My husband had a seminar here for two days. When we first arrived at the hotel it's connected to the airport and looks a little dated, but we're presently surprised at the inside because it must be newly remodeled! The hotel is very nice!! Pretty lobby, gorgeous...

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1Thank CAROL L
About Hotel's Favourite Review
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for your review concerning your recent stay at our hotel. I want to sincerely apologize for the poor service you received from our bellman and front desk. This is totally unacceptable to me and I will take action to make sure it does not happen again. I am glad you enjoyed all other aspects of your stay with...

Savannah, GA, United States
Reviewed 1 week ago

Stayed here on April 11-12, 2017, and in the fall of 2016. The people at the front desk have always been kind and friendly. I will definitely say that--I do appreciate the prompt recognition when I enter, their answering my questions quickly and knowledgeably, and being all-around helpful. Now for the not so good part. It is now 12:44 a.m....

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Helpful?
Thank Sharon M
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for your review concerning your recent stay at our hotel. I want to sincerely apologize for the problem you encountered with noise while our guest. We strive for all of our guests to be completely satisfied with their stay and I am sorry this did not happen for you. I will review the noise issue with my Executive...

Spring Hill, Tennessee
Reviewed 1 week ago via mobile

This is a very comfortable and accommodating property. The staff could not have been nicer. Received a Hilton Honors upgrade and thoroughly enjoyed the evening reception and breakfast. The room was clean and the bed was perfect. Will stay here again if the opportunity presents.

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Helpful?
Thank LRD
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for your review on TripAdvisor concerning the Hilton Knoxville Airport. I am happy that you enjoyed your stay with us and that the staff took great care of you. Thank you for your business and I hope you have another opportunity to stay with us again real soon!

Nashville, TN, United States
Reviewed 1 week ago

Airport Hilton at Alcoa, TN. Check-in Access Extremely Difficult and Confusing. Had to drive through airport Arrivals in order to get to hotel check-in. No signage to help determine how to get to hotel check-in.

Review collected in partnership with Hilton Hotels & Resorts
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Thank lesliebM2294IP
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for your review on TripAdvisor concerning your stay at our hotel. I want to sincerely apologize for the confusion you experienced arriving at our hotel. If you proceed past the Knoxville airport entrance on Alcoa Highway /US 129, there is a Hilton sign and separate entrance right in to the hotel parking lot. Thank you for your business...

Reviewed 2 weeks ago

Recently renovated and rooms were large and comfortable. Front desk staff very helpful and efficient. Food and beverage staff outstanding. The restaurant was very nice with an excellent buffet at breakfast and salad bar at night. Reasonable prices and good food. Great indoor pool for families. Overall, a very successful stay.

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Helpful?
Thank John3733
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for your review on TripAdvisor concerning the Hilton Knoxville Airport. I am happy that you enjoyed your stay with us and that the staff took great care of you. Thank you for your business and I hope you have another opportunity to stay with us again real soon!

United States
Reviewed 2 weeks ago

The staff at this hotel is what makes is so nice. Yes, the hotel is clean and neat, but the attitudes and friendliness of the staff members are what makes the stay absolutely worth it. Upon arrival, a very friendly, very tall man greets you at the curb. He is constantly smiling and helpful. This service continues throughout the hotel...

Review collected in partnership with Hilton Hotels & Resorts
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Thank jamesbJ7336UA
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor concerning your recent stay at the Hilton Knoxville Airport. I am glad you enjoyed your visit with us and had a positive experience with our team members! I do hope you have another opportunity to stay with us again soon. Thank you for your business!

Winnipeg, Canada
Reviewed 3 weeks ago

we loved staying at this location after our long travel day. we arrived in Knoxville after 10 pm, so to be able to walk to the hotel from the terminal was a definite plus. we especially enjoyed being able to check out at 1... It saved us one day's car rental since it was a 2 minute walk back to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mmmaria63
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor concerning your recent stay at the Hilton Knoxville Airport. I am glad you enjoyed your visit with us and our great location by the airport. I hope you had fun in Gatlinburg! Thank you very much for your business and I hope you have another chance to stay...

Rome, Georgia, United States
Reviewed 3 weeks ago

We stayed for 2 days recently while attending a book conference. We booked a room on the executive floor (6th floor). The air conditioner sounded like the winds of Antarctica when you turned it on, howling and blowing, but we had no choice as it was a warm evening. I personally thought the carpeting in the hallways looked more like...

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Helpful?
Thank Sherri95
bcable21, Manager at Hilton Knoxville Airport, responded to this review

Thank you so much for your comments about your recent stay with us at our hotel. I would like to apologize for the problems you encountered with your A/C in your room and the Executive Lounge. I can assure you this is not the typical level of service one receives when staying at our property, and I will take action...

Prescott, United States
Reviewed 4 weeks ago

First time I've stayed here. Convenient walk from the airport. Airport noise level was not too bad; didn't have any trouble sleeping. Internet was good. Exercise room had nice/adequate equipment. I only ate at the restaurant for breakfast and it was good. The bar was pleasant as well. The location was very convenient for my appointments nearby.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Garrett O
bcable21, General Manager at Hilton Knoxville Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor concerning your recent stay at the Hilton Knoxville Airport. I am glad you enjoyed your visit with us and our great location connected to the Knoxville airport terminal. I do hope you have another opportunity to stay with us again soon. Thank you for your business!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service

Additional Information about Hilton Knoxville Airport

Address: 2001 Alcoa Hwy, Alcoa, TN 37701-3163
Region: United States > Tennessee > Alcoa
Price Range: $189 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Knoxville Airport 3.5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Hilton Knoxville Airport Hotel Alcoa
Hilton Hotel Knoxville Airport
Hilton Hotel Alcoa
Hilton Alcoa
Alcoa Hilton
Hotel Style:
#3 Romantic Hotel in Alcoa
#4 Business Hotel in Alcoa
#5 Family Hotel in Alcoa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Knoxville Airport staff and other travellers.
9 questions
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Questions? Get answers from Hilton Knoxville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay on the side away from the airport runway or you will hear small jets taking off and landing all night.”
sharonm976, 11 Apr 2017 | Read review
“Had a room facing parking lot (away from direct view of airport) and was very quiet. They also had rooms facing atrium.”
John3733, 10 Apr 2017 | Read review
“as far from the atrium as possible”
msjordon, 27 Jan 2017 | Read review
“Bring duct tape to cover the night lights”
betsybo, 17 Dec 2016 | Read review
“get a room as far away from the elevator as possible. Also, get a room on the highway side away from the airport”
peakrangerinco, 21 Nov 2016 | Read review
5 of 5