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Comfort Suites Airport

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Traveller (40)
Room & Suite (28)
Dining (4)
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Overview
  • Excellent22%
  • Very good32%
  • Average25%
  • Poor13%
  • Terrible8%
Travellers talk about
“room was clean”(12 reviews)
“easy drive”(2 reviews)
“night clerk”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
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Reviews (136)
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All reviewsroom was cleaneasy drivenight clerkpool areaspent one night hereleave your carnice sizecheck in was easythe staff was extremely friendlyruby tuesdaysdowntown knoxvillewater pressuresmoking roomwould stay here againcouchshuttleairport
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31 - 35 of 135 reviews
Reviewed 12 October 2016

We stayed here eight years ago when my aunt passed. We came back last month to attend a relative's wedding. The place was just as we left it.... literally! Same carpet, same paint, same everything. Same dust in the corners of the carpet. The chrome...More

Thank sirpres
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 12 October 2016

Dear Valued Guest Thank you for sharing your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay, you help us deliver a superior experience for you and other guests in the...More

Reviewed 27 September 2016

Not what one would expect for a Comfort Suite. Must have been a long time since an inspector from Comfort Suites has been to this facility.Not sure how this facility has not been downgraded to a EconoLodge or dropped entirely from the Choice Hotel group...More

1  Thank handymanUSA
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 29 September 2016

Dear Handyman Our sincerest apologies for the inconvenience during your stay. Rest assured the comments you made are important to us. We do have new owners and renovations will begin very soon, when completed, I can assure you this will be one of the nicest...More

Reviewed 18 September 2016 via mobile

Mixed feelings about this place. Inside the room was great. Clean, comfortable, what I would expect from this chain. But the hallways and back door were in terrible shape, very substandard from Comfort Inn. Breakfast was very good, clean area and great variety.More

Thank HeikeJo
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 19 September 2016

Dear HeikeJo Thank you for choosing our hotel and for posting this review. Our new owners and management is now working with contractors to begin our updates and renovations. It will take some time but the finished product will be a complete update. Please keep...More

Reviewed 11 September 2016 via mobile

Will NEVER stay here again suppose to be a handicapped room. It's in the third floor!!!! There is a regular tub with a lot if grab bars - what about those that can't lift their legs. My husband had to use the sink and a...More

Thank DECAdiamond
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 12 September 2016

Dear Valued Guest On behalf of our staff, we sincerely apologize for the problems you encountered during your stay with us. Your comments and feedback is very important so we know of the problems and can make the necessary repairs. We do appreciate your business...More

Reviewed 9 September 2016 via mobile

This hotel is a blight on Comfort Suites. We will not stay at another one again. This hotel is is very run-down with shabby, stained carpets in the lobby and guest rooms, stained walls, scuffed wood and peeling wood furniture and doors, and old and...More

Thank Kathie M
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 12 September 2016

Dear Katie Thank you for choosing our hotel and for posting this review of your visit. We will begin renovations very soon and all the items you mentioned will be repaired and/or replaced. We sincerely apologize for the inconvenience to you. Comfort Suites Airport Alcoa,...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$82 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$82 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (40)
Room & Suite (28)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Linda N
6 March 2018|
Answer
Response from Jayne Y | Reviewed this property |
sorry, I don't know if they do.the pick up service from airport was a problem
0
Votes
Room Tips
"Best way to choose a good room is to go elsewhere."
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"No suggestions"
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"Gas and Food Nearby"
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"Go to another hotel"
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