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Candlewood Suites Knoxville Airport-Alcoa

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Candlewood Suites Knoxville Airport-Alcoa
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89 Reviews from our TripAdvisor Community

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Showing 88: English reviews
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Reviewed 19 March 2017

I must admit that I had some trepidation when I first pulled up to this hotel, but all that was relieved when I was greeted by the hotel staff. They were warm and accommodating and saw fit that I was taken care of. I arranged to have a shuttle to the airport and they continued with accommodating my needs the...

Thank Jarred G
865ChasI, Front Office at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Thanks so much for your feedback! We appreciate it! Please stop and see us again! Sherry B. Front Office

Reviewed 3 February 2017

Spent a pleasant overnight at this Candlewood location and it was a good experience. Very nice, neat, and clean room with a very helpful staff! For an airport location, we were very pleased that noise was NOT an issue at night. The bed was very comfortable and the kitchenette was a nice perk, although we didn't cook. One slight concern;...

Thank Mark S
865ChasI, Front Desk at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Mark, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sherry B. Front Desk

Milwaukee, Wisconsin
Reviewed 19 December 2016

I was pleasantly surprised by this property. I had not had the opportunity to stay in a Candlewood Suites but the price was reasonable and therefore my expectations were not high. I will definitely refer people and will not hesitate to stay in another.

Thank Cathebrat
chasityi2015, Front Office Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Thank you Cathebrat for staying here with us at Candlewood Suites and for taking the time to review our property. We appreciate the referral and hope to see you again in the future.

Dallas, Texas
Reviewed 30 November 2016

The front desk staff was great when checking in. Then it was downhill from that point. Being in the mountains, it was cold in the room. Turn on the heat and it was it set off the fire alarm. That was not good. Being on the second floor, the third floor had kids that we later learned that was jumping...

865ChasI, Front Office Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Thank you for your candid review of our property here at Candlewood Suites. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we...

Chicago, Illinois
Reviewed 7 October 2016

I spent four months at this hotel while on an assignment. The staff couldn't have been friendlier or more helpful.I would definitely recommend this hotel to my friends. One of the best things was the outdoor pool and grill area.

Thank 144wolf
Jason S, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Thank you so very much for sharing your experience with us! We appreciate our guests and the comments they choose to share. Comments such as yours go a long way towards helping us to improve upon our services and property so we thank you sincerely. Should your job bring you back to our area, we will provide you with the...

north carolina
Reviewed 4 October 2016

I arrived late in the evening without a reservation. The young lady working could not reduce the rate so I had to go on-line and book the room to get a better rate than she could give me. For the price of $131.00 you would think that they would at lest have a continental breakfast. After getting checked in, I...

Thank daytona39
Jason S, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Thank you for taking the time to share your thoughts with us. Feedback from our guests is very important to us and we welcome the opportunity to improve upon our services and property. We are so very sorry that your stay was anything less than wonderful. We will be sure to investigate the issue of the odor(s) you experienced and...

Reviewed 27 August 2016 via mobile

We came into Knoxville for a college visit. We booked this hotel due to use of timeshare points. While I read mixed reviews, i can assure you we were very pleasantly surprised. The room was very clean, the bathroom larger than expected and the kitchen an added bonus. We were concerned when we walked up to our room and found...

Thank Jobie W
Cheyenne G, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

On behalf of our entire staff, thank you for the kind words and vote of confidence! Our staff work so very hard to ensure that all of our guests leave here with the same sentiments as you have shared and they will be so pleased to know that their work is being noticed! We hope that UT does accept your...

Sofia, Bulgaria
Reviewed 26 August 2016

My question dropped on hotel's e-mail about a shuttle from Knoxville airport was immediately responded by the manager. One needs to call the hotel upon arrival and the shuttle will be there in ~5min. That's very convenient. The windows of the rooms or of the fitness area cannot be opened. The fitness area has acceptable equipment, the smell on detergents...

Thank ToThePoint2015
Cheyenne G, Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Thank you for taking the time to share your thoughts with us! We value all that our guests have to share with us and your input will go a long way towards helping us to improve upon our service and property. We appreciate your comments regarding serving a free continental breakfast but as per the guidelines for Candlewood Suites, we...

Alexandria, VA
Reviewed 20 August 2016 via mobile

Stayed here twice over the past two years when I was in town for family events. It's not bad but there are definitely areas for improvement. Pros: Location is close to the main road and there is ample parking. The area is safe and relatively quiet. Staff is friendly and very helpful. There is a pantry with snacks and such...

Thank KandS_313
Cheyenne G, General Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

We are so very thankful for your comments regarding your visit with us. We value all that our guests have to say about our staff as well as our property and your input will go a long way towards helping us to provide a superior stay for all of our guests. We are sorry that your stay was anything less...

Pickerington, Ohio
Reviewed 21 June 2016

This is the third or fourth time that we have stayed here and have never had a problem until this trip. We booked a smoking room which was small, smelly and the furniture was torn. I was told that a remodel is scheduled for next year but they need to do it now! Please take the time to look at...

Thank royalflush10JQKA
Cheyenne G, Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Greetings royalflush10JQKA, Thank you for taking the time to review our property. What our guests say has a huge impact on our property, and I am very disappointed that we failed to meet your expectations. We have given your pictures over to the proper departments and are taking every effort to make sure that no one has the same experience...

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All Management Photos (32)
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Room/Suite (17)
Pool/Beach Area (1)
Other (3)
07/05/2017 08/05/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to Our Extended Stay Hotel in Alcoa, TN Searching for a relaxing setting in the Appalachian Mountains with a convenient location near downtown Knoxville? Then look no further than the Candlewood Suites extended stay hotel in Alcoa - Knoxville Airport. Our hotel's amenities include a free shuttle to McGhee Tyson International Airport TYS, also known as the Knoxville Airport. Our hotel's guests enjoy a variety of attractions, from seeing a game at UT's Neyland Stadium to a movie at the Palace Theater and Espresso Bar. For some outdoor fun, try a round of golf at the Pine Lakes Golf Course or a picnic at the Springbrook Park & Duck Pond, the largest park in Alcoa. Our hotel's location is also convenient to the Air National Guard, Alcoa Aluminum, Denso, Coca Cola Bottling Co, Kimberly Clark, the University of Tennessee and other businesses in downtown Knoxville. Business travelers can work efficiently in the 24-hour business center or at each suite's over-sized desk with a speaker phone and free high-speed Internet access. We go beyond other extended stay Alcoa, TN hotels to offer you great amenities, like free laundry facilities, a relaxing pool and a 24-hour Candlewood Cupboard convenience store. Each suite has a fully equipped kitchen, comfortable bedding, a 32in TV with a DVD player and a large workspace with free Internet access. A suite awaits you at one of the best pet friendly Knoxville airport hotels. ... more   less 

Additional Information about Candlewood Suites Knoxville Airport-Alcoa

Address: 176 Cusick Road, Alcoa, TN 37701
Region: United States > Tennessee > Alcoa
Price Range: $107 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Knoxville Airport-Alcoa 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Candlewood Suites Knoxville Airport-Alcoa Hotel Alcoa
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Knoxville Airport-Alcoa staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Candlewood Suites Knoxville Airport-Alcoa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fills up fast on University of Tennessee home games.”
144wolf, 6 Oct 2016 | Read review
“avoid the third floor where the pets and smoking rooms are”
  • office chair in room
  • queen size mattress in room
  • recliner in room torn and hard to close
royalflush10JQKA, 21 Jun 2016 | Read review
“Good location for access to Knoxville, Maryville, or the airport.”
Ernbo6, 22 Apr 2016 | Read review
“Don't go here”
dougiec24, 27 Mar 2016 | Read review
“Ground floor at the back was reasonably quiet. 3rd floor at the back might be better”
2013CTB, 26 Mar 2016 | Read review
5 of 5
US$79* /night
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