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Candlewood Suites Knoxville Airport-Alcoa

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87 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Knoxville Airport-Alcoa
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Showing 86: English reviews
Mechanicsville, Virginia
Reviewed 27 March 2016

Thank God, we were not expecting much. This was just a place to lay our heads. The staff seemed so lost. The clerk had to ask her manager out ice... ice? I mean something like that should be in the Hotel 101 training manual. The beds were low rate. Being so close to Knoxville and the Airport we expected a...

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Helpful?
Thank dougiec24
IHGService, Guest Relations Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Dear dougiec24, Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling short of your expectations regarding our staff and beds. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate departments to ensure...

Atlanta, Georgia
Reviewed 27 March 2016

The first thing you have to understand about this property is that it is an extended stay blue collar kinda pace. The staff is warm and friendly and helpful wth directions. You won't get a full buffet breakfast or anything except coffee and muffins. The room was plenty big enough for 2 adults and 2 dogs. The bed was comfortable,...

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Helpful?
Thank 2013CTB
Washington, Missouri
Reviewed 15 March 2016

Booked a four night stay here, rates were cheap but so was everything else. "Suites" (and I use the term lightly) are small with an a/c window unit that blasts cold air so loudly it's hard to sleep. It also blew the faint odor of old cigarette smoke. Carpets were stained badly and I never stepped barefoot on it. The...

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Helpful?
3Thank Teri Lynn H
IHGService, Guest Relations Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Dear Teri Lynn H, Thank you for taking the time to share your experience about your stay. I regret to learn that your stay with us did not fully meet your expectations. I am very sorry for the shortfalls you endured during your visit, especially with the hotel and room conditions. Rest assured, your feedback will be treated very seriously...

San Antonio, Texas
Reviewed 9 March 2016 via mobile

Recently my puppy Alice and I were traveling from Texas up to Washington DC. On the second night we stayed here and i have to say you get what you paid for. The recliner in the room was worn down and the tub did not drain but I checked out the bed and the mattress seemed very new. When we...

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Helpful?
Thank KristoferKrostifer
Chattanooga, Tennessee
Reviewed 1 March 2016

My wife and I just recently got married in Townsand,TN. We looked online for lodging and found most place where either closed for the winter, far away or very expensive. I did my research online and called to speak with the desk clerks at Candlewood across from the Airport. We loved how nice the place is. We got a little...

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Helpful?
1Thank Layla M
Pickerington, Ohio
Reviewed 21 February 2016

This hotel is an extended stay type hotel, some of the rooms have full kitchens. We booked the studio suite with a king size bed. Beds are comfortable. There is only weekly cleaning of the rooms and if you need clean towels you have to exchange them at the front desk. There is also laundry, exercise & an area to...

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1Thank royalflush10JQKA
Surat
Reviewed 18 December 2015

Over all This is the one the best hotel near to the airport Rooms: Excellent Service: Excellent Shuttle Service : Yes available Value for money : Yes It was great experience & i wish i could stay longer.

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Helpful?
Thank Nimesh P
Chasity I, Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

"Best Hotel Near to Airport." Thank you Nimesh, for staying with us here at Candlewood Suites Knoxville Airport. We appreciate this wonderful review of our property and look forward to seeing you again in the future. Seasons Greetings & wishes for a productive Happy New Year! Safe travels.

Fort Worth, Texas
Reviewed 28 November 2015 via mobile

Good value and nice staff at front desk. Housekeeping leaves a little to be desired. Someone else's wash cloth was still in the shower. We stayed 2 nights; housekeeping never made it to make the beds and cleaned up the room while we were gone during the day.

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Thank imdawndee
New Jersey
Reviewed 14 October 2015 via mobile

When we checked in we did not get the type room we had booked prior to arriving. We were given a handicapped room which smelled so musty. We had asked for non-smoking two double beds. The stains on the chair was disgusting the mold in the bathroom was gross. There was lipstick on the toilet nothing had been dusted or...

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Helpful?
3Thank 4Brady
IHGCare, Guest Relations Manager at Candlewood Suites Knoxville Airport-Alcoa, responded to this review

Dear 4Brady, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We regret that your overall experience was not 100% satisfactory. We would also like to apologize for the issues you had with the room you were given. We give the utmost importance to our guest comments as they help...

Reviewed 4 October 2015

This hotel is convenient to the airport and keeps me away from Knoxville. Regularly visit area to visit my family in the area and usually stay at IHG properties for their amenities. This hotel is newer with really nice rooms. It is designed for those that stay for longer periods of time but even my day or two stay is...

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Helpful?
Thank Timothy G

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to Our Extended Stay Hotel in Alcoa, TN Searching for a relaxing setting in the Appalachian Mountains with a convenient location near downtown Knoxville? Then look no further than the Candlewood Suites extended stay hotel in Alcoa - Knoxville Airport. Our hotel's amenities include a free shuttle to McGhee Tyson International Airport TYS, also known as the Knoxville Airport. Our hotel's guests enjoy a variety of attractions, from seeing a game at UT's Neyland Stadium to a movie at the Palace Theater and Espresso Bar. For some outdoor fun, try a round of golf at the Pine Lakes Golf Course or a picnic at the Springbrook Park & Duck Pond, the largest park in Alcoa. Our hotel's location is also convenient to the Air National Guard, Alcoa Aluminum, Denso, Coca Cola Bottling Co, Kimberly Clark, the University of Tennessee and other businesses in downtown Knoxville. Business travelers can work efficiently in the 24-hour business center or at each suite's over-sized desk with a speaker phone and free high-speed Internet access. We go beyond other extended stay Alcoa, TN hotels to offer you great amenities, like free laundry facilities, a relaxing pool and a 24-hour Candlewood Cupboard convenience store. Each suite has a fully equipped kitchen, comfortable bedding, a 32in TV with a DVD player and a large workspace with free Internet access. A suite awaits you at one of the best pet friendly Knoxville airport hotels. ... more   less 

Additional Information about Candlewood Suites Knoxville Airport-Alcoa

Address: 176 Cusick Road, Alcoa, TN 37701
Region: United States > Tennessee > Alcoa
Price Range: $101 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Knoxville Airport-Alcoa 2.5*
Number of rooms: 83
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Also Known As:
Candlewood Suites Knoxville Airport-Alcoa Hotel Alcoa
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Knoxville Airport-Alcoa staff and other travellers.
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Questions? Get answers from Candlewood Suites Knoxville Airport-Alcoa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fills up fast on University of Tennessee home games.”
 of 5 bubbles 144wolf, 6 Oct 2016 | Read review
“avoid the third floor where the pets and smoking rooms are”
  • office chair in room
  • queen size mattress in room
  • recliner in room torn and hard to close
 of 5 bubbles royalflush10JQKA, 21 Jun 2016 | Read review
“Good location for access to Knoxville, Maryville, or the airport.”
 of 5 bubbles Ernbo6, 22 Apr 2016 | Read review
“Don't go here”
 of 5 bubbles dougiec24, 27 Mar 2016 | Read review
“Ground floor at the back was reasonably quiet. 3rd floor at the back might be better”
 of 5 bubbles 2013CTB, 26 Mar 2016 | Read review
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