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We spent a weekend here and appreciated the friendly and helpful staff who made us feel welcome. The property is conveniently located to major thoroughfares and there are a number of restaurants and services within walking distance and also plenty of other dining and shopping...More
This hotel.is very difficult to find and once you do you may wish you hadn't. Broken bed with a leather chair in the room that was all torn up. The carpets and worn and dirty. There is nothing about this hotel that would bring us...More
1 Thank tina d
Response from IHGService, Guest Relations Manager at Candlewood Suites Knoxville Airport-AlcoaResponded 22 April 2016
Dear tina d,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the carpet condition, bed and furniture. We will address these concerns. We hope...More
Thank God, we were not expecting much. This was just a place to lay our heads. The staff seemed so lost. The clerk had to ask her manager out ice... ice? I mean something like that should be in the Hotel 101 training manual. The...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Knoxville Airport-AlcoaResponded 17 April 2016
Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling short of your expectations regarding our staff and beds. Your feedback is troubling and will surely be looked into. Rest assured...More
The first thing you have to understand about this property is that it is an extended stay blue collar kinda pace. The staff is warm and friendly and helpful wth directions. You won't get a full buffet breakfast or anything except coffee and muffins. The...More
Booked a four night stay here, rates were cheap but so was everything else. "Suites" (and I use the term lightly) are small with an a/c window unit that blasts cold air so loudly it's hard to sleep. It also blew the faint odor of...More
3 Thank Teri Lynn H
Response from IHGService, Guest Relations Manager at Candlewood Suites Knoxville Airport-AlcoaResponded 1 April 2016
Dear Teri Lynn H,
Thank you for taking the time to share your experience about your stay. I regret to learn that your stay with us did not fully meet your expectations. I am very sorry for the shortfalls you endured during your visit, especially...More
US$90 - US$124 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Candlewood Suites Knoxville Airport-Alcoa Hotel Alcoa
Country Inn & Suites By Carlson, Knoxville Airport
.06 km away
Comfort Suites Airport
.13 km away
La Quinta Inn & Suites Knoxville Airport
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1.33 km away
.25 km away
El Sazon Mexicano Restaurant
.64 km away
1.15 km away
Cades Cove Museum
6.72 km away
5.02 km away
7.76 km away
6.33 km away
Questions & AnswersAsk a question
how old does one have to be to book a room?
26 August 2015|
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Response from chasityi2015 | Property representative |
Thank you for inquiring about our property here at Candlewood Suites Knoxville Airport. You must be 18 years old with a valid Drivers License and a credit card, in order to book a room. We look forward to accommodating your... More
Thank you for inquiring about our property here at Candlewood Suites Knoxville Airport. You must be 18 years old with a valid Drivers License and a credit card, in order to book a room. We look forward to accommodating your travel needs.
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