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Quality Inn Alcoa

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#6 of 15 Hotels in Alcoa
Certificate of Excellence
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1 room 2 adults 0 children
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Quality Inn Alcoa
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129 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Louisville, Kentucky
Reviewed 21 March 2016

I really wanted to give these folks a five. Just can't do it. The bed was like sleeping at camp. I like a firm mattress, but wow - a cot would have been more comfortable. And I haven't seen towels this thin since I was a kid. I appreciate that this isn't the big brand across the street, but a...

Thank DBlevins62
Laura S, Manager at Quality Inn Alcoa, responded to this review

I do apologize for the firmness of the bed and the towels being too thin. We actually just got a shipment of new towels in today. I hope the next time you are in town you choose to give us another chance to make up for your past stay and give the new linen a chance as well. I am...

Trabuco Canyon, California
Reviewed 11 November 2015 via mobile

Stayed here for the night after a flight in from California on our way to the Smokey Mts. Front desk staff were friendly and quick. Room was large, clean and quiet. Breakfast the next mirning was good for a total offering a breakfast. Friendly checkout and we were on our way.

Thank grpandnana
Joanna H, Front Office Manager at Quality Inn Alcoa, responded to this review

Thank you for responding to our survey, We are happy you enjoyed your stay with us and hope if you are ever in the area again you will return. Thank you From the Staff at Quality Inn Alcoa

Reviewed 10 November 2015

The rooms were very clean but small. the bathrooms are really small. the staff was not very friendly when we asked them about things to do or where we might go to get something to eat. The breakfast is not ready until 6 which is not soon enough if you have to catch an early flight.

Thank jbp11
Joanna H, Front Office Manager at Quality Inn Alcoa, responded to this review

Thank you for responding to our survey, We are sorry we did not meet you expectations we will use this review as a training piece and we hope if you are ever in our area again you will choose to stay with us. Thank you the staff at Quality Inn alcoa

Martinsville, Indiana
Reviewed 6 November 2015

After checking in, we went to our room and did our customary "bed check" before moving in. To our displeasure we found 3 small bugs between the mattress and bed springs. We do not know the exact variety of bugs, but we knew we would not be sleeping here tonight. We took the bugs to the desk clerk who put...

1Thank Ken A
Joanna H, Front Office Manager at Quality Inn Alcoa, responded to this review

We are very sorry we did not meet your expectations , We immediately called pest control and took care of the problem. We hope if you are ever in our area again you will give us a second chance. Again we are so sorry. Thank you The staff at Quality Inn

Salt Lake City, Utah
Reviewed 12 October 2015

Great staff. Good wifi. Too firm bed. Here's a strange clue. The rate jumped up because it was a football weekend. Football weekend met many loud guests and not such a great night sleep. So if you're paying more, you are getting less. The hotel is convenient to restaurants and to the freeway.

Thank K W
Joanna H, Manager at Quality Inn Alcoa, responded to this review

I am so sorry you had to put up with the loud guests. Please next time alert desk staff, often they can contact guests and quiet the noise. Nancy Morgan

Saddle Brook, New Jersey
Reviewed 12 October 2015

I rarely complete surveys, but felt compelled to complete this survey due to the superior experience we had at the Quality Inn in Alcoa. This was our second trip to the Quality Inn and found the accommodations to be excellent. Check in took about 1 minute, the room was a good size for the two of us and our dog...

Thank sillygirl2015
Joanna H, General Manager at Quality Inn Alcoa, responded to this review

Thank you for your review. Hope you find a new home quickly, but until then, looking forward to your next visit.

Clarksville, Tennessee
Reviewed 11 October 2015

Betty, who worked the breakfast area, was an upbeat, friendly and ever so pleasant employee. She treated us with every kindness and went out of her way to do the same with other guests. She kept the area clean and well organized. The food was hot and never ran low. She is a jewel.

Thank Barbara P
Joanna H, General Manager at Quality Inn Alcoa, responded to this review

Thank you for your response, We agree Betty is a jewel and we're glad you enjoyed your stay

Reviewed 10 October 2015 via mobile

Great staff room and breakfast. Very clean. Christian was very helpful at the desk with checkin, directions and restaurant suggestions. Nice area. Quality breakfast both mornings. Mattresses were too firm for my liking but my only issue for my comfortable stay.

Thank Todd G
Joanna H, General Manager at Quality Inn Alcoa, responded to this review

Thank you for your response, I'm glad you had a great stay and enjoyed your breakfast.

Hiram, Georgia, United States
Reviewed 29 September 2015

Called day of check-in to request room change , Due to my advance payment my room preference could not be changed. Staff was willing to accommodate me with a air mattress bed for the additional family member . Breakfast area was clean and staffed the next morning ,food was good and fresh. Should you go out to eat, they offer...

Thank Denise N
Joanna H, Manager at Quality Inn Alcoa, responded to this review

Thank you for your response . I'm glad we were able to help with your needs. Nancy

Kingsport, Tennessee
Reviewed 13 September 2015

When we drove up we were immediately impressed with the overall look of the place. The lady at the desk was so nice and friendly. Got our room keys and when we opened the door was really pleased to see such a large and upscale looking room. The bed was comfortable. They are pet friendly and have a great place...

Thank Grams1953
Joanna H, General Manager at Quality Inn Alcoa, responded to this review

Thank you for your response, we use all comments to better your next stay. Nancy

48 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Quality Inn Alcoa

Address: 206 Corporate Place, Alcoa, TN 37701 (Formerly Jameson Inn Alcoa)
Region: United States > Tennessee > Alcoa
Price Range: $101 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Alcoa 2.5*
Number of rooms: 67
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Also Known As:
Jameson Inn Alcoa Hotel Alcoa
Alcoa Jameson Inn
Hotel Style:
#6 Family Hotel in Alcoa
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Alcoa staff and other travellers.
2 questions
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West Palm Beach, Florida
over a year ago
Powell, Ohio

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Questions? Get answers from Quality Inn Alcoa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor more likely to be pet and smoke free rooms”
 of 5 bubbles lakeeriebeachbums, 1 Feb 2017 | Read review
“Pool View!”
 of 5 bubbles kfs2469, 29 Nov 2016 | Read review
“in a handicap access on the 2nd floor, across from the vending machines, the view from the window absolutely beautiful.”
 of 5 bubbles jubileegoddess, 20 Nov 2016 | Read review
“Ask for a clean room!”
 of 5 bubbles wesley7777, 21 Jun 2016 | Read review
“No preference,all rooms would be good I think!”
 of 5 bubbles Aussiesabroad, 11 May 2016 | Read review
5 of 5