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All reviewsfire pitmarriott propertystarbucks coffeebusiness tripruby tuesdayssmall fridgeknoxville airportgreat propertycheck in was a breezepark and flywould stay here againup to datewent out of her waya great stayenjoyed my staynext morninglove this hotel
Maggie was absolutely fantastic! Super friendly and helpful. Answered all questions. Went out of her way to be helpful! This stay was a delight because of Maggie! Thank you Courtyard for her! I am from Lexington Ky.More
Thank A TripAdvisor Member
Response from FrontDesk_GM, General Manager at Courtyard Knoxville Airport AlcoaResponded 2 weeks ago
Wow! We are elated to read your five-star review for the Courtyard Knoxville Airport Alcoa and happy to hear that our front desk superstar Maggie, was instrumental in your fantastic visit. She will be all smiles to have been mentioned in your review. Our team...More
Even though we only live 20 minutes away from the Knoxville Airport (TYS), our flight was leaving at 7am and we knew we needed to arrive at the airport by 5:30am. We also needed a place to leave our car while we were gone for...More
Response from FrontDesk_GM, General Manager at Courtyard Knoxville Airport AlcoaResponded 24 December 2017
Thank you for choosing the Courtyard Knoxville Airport Alcoa! We are thrilled that our park and fly package was perfect for your travel needs. Our convenient parking and shuttle are just part of the ways that we strive to take the hassles out of your...More
My sister and I were here on business for 3 nights., We were impressed with the young lady working in the Bistro. Her name is Lori Moreland. Ms. Moreland was friendly, informative and extremely competent. We loved her customer service skills and the way
Response from FrontDesk_GM, General Manager at Courtyard Knoxville Airport AlcoaResponded 6 December 2017
What a lovely review to read. Lori thanks you for your kind words about her outstanding customer service. It is wonderful to hear that our team has gone above and beyond for our customers. We are glad you enjoyed our Bistro and hope...More
Lori was a great host in the restaurant, and the hotel is attractive and comfortable. The room was clean and well serviced; It's a little disappointing that the quality of room construction materials was poor in places (e.g., closet doors already off kilter and showing...More
Response from FrontDesk_GM, General Manager at Courtyard Knoxville Airport AlcoaResponded 14 November 2017
Thank you for recommending us as a great hotel for travelers! Our goal is to provide a convenient, friendly, and welcoming place for those on the road to gather and relax. Lori and our team will be so happy to see that your visit with...More
Was very impressed by how clean and beautiful this new hotel was and especially taken back the extremely friendly staff! Lori Morland provided fast and friendly service as the bar area and the food was amazing! Leah lane was also very friendly and inviting! I...More
Thank Cherie J
Response from FrontDesk_GM, General Manager at Courtyard Knoxville Airport AlcoaResponded 4 November 2017
It is our honor to have provided you with impeccable service! Our staff will be excited to read that they made your experience at Courtyard Knoxville Airport Alcoa a memorable one, especially Lori and Leah. We work on making sure that our hotel...More
Having never been there during the airshow I'm hesitant to say that it's a good place to watch the airshow from. What I will say is that it couldn't be a more convenient place to stay as the airport is literally across the... More
Having never been there during the airshow I'm hesitant to say that it's a good place to watch the airshow from. What I will say is that it couldn't be a more convenient place to stay as the airport is literally across the street from the hotel and less than a mile. Plus you have a very nice restaurant within a very short walk from the Hotel.
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"We made sure we parked our car under a light in the parking lot because we were leaving it there for the next..."