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I stayed here for one night with my husband and two kids. The room was very clean, and looked like it had recently been updated. The ladies at the front desk were very nice. They were genuinely excited when I told them we were in...More
Thank Audrey V
Response from James B, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded 5 days ago
Thank you so much for the kind review, we are always excited to welcome a new visitor to our wonderful city!
It was the worst hotel we have ever stayed in. They had a nice lobby and were in a great location next to the mall and several restaurants but there were other hotels near by and I highly recommend going to one of those. We...More
Thank Michael M
Response from James B, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded 1 week ago
Michael M, I agree our location is ideal and we enjoy our lobby as well. I wish this could have stopped with that, however, I must apologize for your experience with rowdy guests. Our pool, as a policy, closes at 10pm and we have a...More
Spent the night in Abilene to go to a wedding. Hotel is clean and quiet. They have an outdoor sitting area which was very nice. Nice outdoor pool and exercise room. The room was great. There was a microwave, refrigerator, and coffee maker along with...More
Thank Kathy W
Response from James B, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded 4 weeks ago
I am so glad your stay went well, I agree, our courtyard is very nice! I wish we could offer a free breakfast, we do get a LOT of comments about it but, as a brand, Courtyard only offers cooked to order fresh restaurant style...More
When I travel for business, I have pretty simple expectations- clean, comfortable, convenient and helpful staff. The Courtyard in Abilene met and exceeded those expectations. Perhaps it was just my room, but it seemed recently refreshed and had everything I needed. Hotel staff was helpful...More
Response from James B, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded 3 weeks ago
We do cater to the Road Warrior and we are happy we made an impression. Our entire staff focuses on the individual experience, so it is good to know that came through!
We've stayed in many a Courtyard other Marriott properties; always good to even excellent. The Courtyard in Abilene started out acceptable. It has a larger than normal, very nice pool- no chaises, tiny towels. The lovely shaded outdoor space with comfortable seating-for smokers and is...More
Thank Larry S
Response from James B, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded 7 August 2017
While I m glad your first impression was positive, and I agree our Bistro is top notch, I am appalled by the rest. We actually used your situation in our morning training this morning, stressing that its counterproductive to argue especially when a little more...More
US$100 - US$167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Business Hotel in Abilene
#6 Family Hotel in Abilene
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from HI-Abilene | Property representative |
Courtyard as a brand does not have complimentary breakfast; however, we do have rates online that include breakfast. Courtyards have an on-site restaurant called the Bistro which serves a varies of breakfast sandwiches, hot... More
Courtyard as a brand does not have complimentary breakfast; however, we do have rates online that include breakfast. Courtyards have an on-site restaurant called the Bistro which serves a varies of breakfast sandwiches, hot plates, and an assortment of breads, cereals, fruit cups, yogurt and Starbucks coffee and specialty drinks. The bistro operates much like a Starbucks. The Bistro is also open in the evenings for dinner and drinks.