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Residence Inn
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsbasketball courtfull kitchenfront deskkitchen areafree dinnersausagewafflesclean propertybed was comfortablenewer hoteloutdoor poolgreat place to staywould stay here againbreakfast was excellentbusiness tripdeniseacu
Outstanding staff, hotel cleanliness, food, accommodations. Great service! Would stay here again without question. Easy check-in. Friendly, pet friendly. Location from highway. Would highly recommend!
Thank A TripAdvisor Member
Response from Denise W, General Manager at Residence Inn AbileneResponded 2 weeks ago
Thank you for the awesome review! We are happy to hear that you enjoyed your time with us and we will be sure to share your feedback with the entire hotel team!
We look forward to seeing you again soon!
Sincerely,
Denise W
I always enjoy my stays at RI but this staff was the best I’ve run into. Friendly, efficient and professional.
The room was clean and well designed. The bedding was perfect!
The breakfast and especially the breakfast staff was a great start to the day!...More
Thank Susieq1047
Response from Denise W, General Manager at Residence Inn AbileneResponded 26 February 2018
Greetings Susieq1047 and thank you so much for the gracious review of your recent experience at the Residence Inn Abilene! There were a lot of places you could have been iced in and we are delighted it was with us.
Thank you again and we...More
From the very first day, I felt like I was surrounded by family at the Abilene Residence Inn. The staff was friendly and accommodating, and seemed sincerely happy to greet me whenever I saw any of them. Margaret, known as Shorty to nearly everyone, insured...More
Thank Steven S
Response from Denise W, General Manager at Residence Inn AbileneResponded 26 February 2018
Dear Steven S,
Thank you so much for taking to time to review your recent stay with us at the Residence Inn Abilene!
The entire team enjoyed visiting with you each day and I will be sure to share your wonderful comments with each one...More
The suites have kitchens and the free breakfast is a good amenity. The 1/2 court basketball court should be a draw for a lot of people, in addition to the pool and fitness center. Located on I-20, it is still very quiet.
Thank scott46
Response from Denise W, General Manager at Residence Inn AbileneResponded 15 February 2018
Greetings and thank you for taking the time to review your recent experience with us!
We are happy to hear that you enjoyed your stay and we look forward to serving you again should your travels bring you back to Abilene.
Sincerely,
Denise W
Stayed 4 nights with 3 in our family. Entire staff (day/night front desk, breakfast staff, room service staff) very friendly and helpful with everything during our stay. We were not familiar with the area and recommended places eat and/or visit. Made us all feel very...More
Thank Mike B
Response from Denise W, General Manager at Residence Inn AbileneResponded 22 January 2018
Greetings Mike B and thank you for the awesome review of the Residence Inn Abilene and we are happy to know that you enjoyed your stay with us! The entire hotel team loves to hear what our guests think and I will be sure to...More
Oh mo. This should already be repaired by now. I'm sure it will take a week or so to properly clean or replace the affected areas. Every inch of this hotel was spotless so I would expect they are going to make sure it's done... More
Oh mo. This should already be repaired by now. I'm sure it will take a week or so to properly clean or replace the affected areas. Every inch of this hotel was spotless so I would expect they are going to make sure it's done right. I wouldn't be afraid to keep your reservation to stay here. They have plenty of room and will take every measure needed to ensure your stay is a good one.