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All reviewschoice hotelsbreakfast roombed was comfortablebusiness tripwould stay againthe room was niceclean hotelstaff was friendlyconvenient locationnice stayoff the highwaygreat place to staymotelacucampusclerkpet
Great hotel, very clean and comfortable bed. Friendly staff, nice stay!! Good breakfast. Great price and we have really no complaints at all. Quiet rooms too! Some hotels for this price in my experience are kinda seedy, but this one is great for families. I...More
Thank Sam A
Response from Dash P, General Manager at Sleep Inn & Suites UniversityResponded 4 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More
My daughter lives in west Texas and I in the Dallas area. We picked Abilene as a mid-point place to meet and visit. We had a two and a four year-old traveling with us as well as an adult with a recent brain injury, and...More
Response from Dash P, Manager at Sleep Inn & Suites UniversityResponded 23 October 2017
Thank you so much for letting us know about your daughters most recent stay with us. We have tried many attempts to resolve the issue. During the time of the stay the hotel was 100% booked and we were not able to offer another room....More
Automatic front doors and a drive up cover at the entrance is a must for us. This property has both. Keep yourself dry while unloading with full hands. We were in Room 303. A king size room with a sleeper sofa. All the amenities expected;...More
Response from Dash P, Manager at Sleep Inn & Suites UniversityResponded 2 October 2017
Thank you so much for letting us know about your most recent stay. We are delighted that you enjoyed our accommodations. We strive to make every guest satisfied and comfortable. Please do hesitate to contact us should you return to the area for prompt and...More
Hotel is clean and staff is nice, but they don't in force their own rules. The breakfast itself, is good, but they only have 3 tables that sit 4 people and 3 tables that sit 2, in this large eating area and have people stand...More
1 Thank Agatag
Response from Dash P, General Manager at Sleep Inn & Suites UniversityResponded 26 July 2017
Thank you so much for letting us know about your most recent stay. We are happy that you enjoyed our overall facility and accommodations. However we apologize sincerely for the behavior of some of our guests who make it difficult for our other guests. We...More
Great customer service received from the team!
The room was lovely but the AC system needs improvement. This is a very convenient location. This makes it ideal for business trip.
+ free breakfast
+ free parking
+ good valueMore
Response from Dash P, Manager at Sleep Inn & Suites UniversityResponded 22 July 2017
Thank you so much for letting us know about your most recent stay. We are delighted that you enjoyed our accommodations. We will definitely look at the ac maintenance for the rooms so that all our guests are always comfortable. We do hope that should...More