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Best Western Abilene Inn & Suites

Ctrip.comUS$76*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$118*
US$76*
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US$81*
US$81*
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Best Western Abilene Inn & Suites
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184 Reviews from our TripAdvisor Community

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Showing 183: English reviews
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Central Arizona, Arizona
Reviewed 2 days ago NEW

Our. Beds had been slept in And was dirty. Office would not come down and look at them and bring clean ones so I could change them. Kids were gunning in and out slamming outside door. It was one of the worst stays we've ever had. Debbie T. Room 136 on 5/26/2017.

Review collected in partnership with Best Western
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Helpful?
Thank Debbie T
Kristi N, Manager at Best Western Abilene Inn & Suites, responded to this review

Debbie, On behalf of our team, I'd like to apologize for your recent experience. I completely understand how the situation could be frustrating. An unclean room is simply unacceptable. As a twam, we will evaluate our procedures and try to figure out what happened, and correct our procedures to prevent it happening again. Thank you so much for your feedback....

Prescott, Arizona, Usa
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Great service and staff was pleasant and all questions answered. Been here 6 times lately. Always great 👍 Recommend this hotel on I 20. Easy on and off. Dennys close and gas station next door. Thanks for a great stay

Review collected in partnership with Best Western
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Helpful?
1Thank Warren T
About Hotel's Favourite Review
Mart, United States
Reviewed 1 week ago

Cleaning staff was amazing, Rooms were clean, smelled wonderful. The office staff was friendly, kind and very helpful. The location was great and close to my business venue. I will continue to use Best Western for all my out of town Business stays. My new home away from home. :-)

Review collected in partnership with Best Western
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Helpful?
Thank russellc892
Whitecourt, Canada
Reviewed 1 week ago

We had a good stay at Best Western in Abilene. The breakfast was always good. The room was clean, polite and helpful staff. Internet (wifi) worked well. Didn't use the pool but it looked nice. Hotel was quiet and we slept well.

Review collected in partnership with Best Western
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Helpful?
Thank marlagene
Houston, United States
Reviewed 2 weeks ago

I am a business traveler that spends a good 200 nights at hotels. This property really disappointed me. the whole building smells of cigarette smoke, The bed was old. It need a major upgrade. will not return to this one

Review collected in partnership with Best Western
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Helpful?
Thank Jose Luis C
Kristi N, Manager at Best Western Abilene Inn & Suites, responded to this review

Jose, On behalf of the staff I'd like to apologize for your recent experience. I completely understand how the smell of cigarette smoke can be an irritant. Our maintenance personnel will work to devise a way of inhibiting smoke from our smoking rooms leeching into the hallways. Thank you so much for your feedback!

Reviewed 4 weeks ago via mobile

the place was average but was close to ACU the hallway carpet smelled like cigarette smoke. That pretty much killed it for me. but I would stay here if I was in a bind.The cost was very reasonable, but as they say you get what you pay for.

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Helpful?
Thank Oscar H
Winnsboro, South Carolina
Reviewed 4 weeks ago

Very comfortable and clean room, and friendly desk service. The breakfast was your typical hotel fare. I would stay here again without question. Nice strong shower, decent size towels and the bed slept very well!

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Helpful?
1Thank eric k
Daphne
Reviewed 4 weeks ago

You never know what you are going to get when you go to a BW. This is the same way as buying a box of chocolates because you never know what you are going to get. However, this was clean and nice, though a bit small. The breakfast needed some help though. The breakfast needed more choices for people to...

Review collected in partnership with Best Western
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Helpful?
Thank Richard W
Nebraska City, Nebraska
Reviewed 12 April 2017

Eggs were barley warm, gravy was barley warm. Check in guy didnt acknowledge me as a member. No other issues. Nice room. Pool looked like it hadn't been cleaned for a while. Dirt at the bottom of the pool.

Review collected in partnership with Best Western
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Helpful?
Thank Z3414UNjamesl
Saint Georges, Canada
Reviewed 9 April 2017

We visited this place in 2014 and I could say it has improved. Well situated just off Interstate 20. We choosed a suite with king bed which was very comfortable. We would recommend this place without hesitation. Breakfast was also very good.

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Helpful?
Thank 846Bruno

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Best Western Abilene Inn & Suites

Address: 350 E Overland Trl, Abilene, TX 79601-1704
Region: United States > Texas > Abilene
Price Range: $109 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Abilene Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Abilene Best Western
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Questions & Answers

Questions? Get answers from Best Western Abilene Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great choice for a nights stop!”
erickX3927EU, 27 Apr 2017 | Read review
“Make sure you check the sheets and around your bed, and also bathroom for cleanliness and any bugs.”
Texmt, 7 Nov 2016 | Read review
“Ask to be placed as far away as possible from the smoking rooms. Also, park on the west side of the hotel in order to avoid morning sun.”
Treadaway, 28 Jul 2016 | Read review
“ask for 2nd floor in the back to reduce outside noise”
melyssae, 22 Jun 2016 | Read review
“Take a room at the other side of the Gas-Station. Trucks are coming and going all night”
JAGOLF, 22 May 2016 | Read review
5 of 5
Ctrip.com
US$76* /night
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Orbitz.comUS$81
TripAdvisorUS$81
HotelQuicklyUS$118
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*Disclaimer
Prices are for 1 room, 2 adults
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