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Holiday Inn Express Abilene Mall

HIExpress.comUS$108*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Abilene Mall
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57 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Abilene Mall
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Showing 57: English reviews
Reviewed 29 May 2015 via mobile

Room and hall smelled of old wet mold and mildew. Especially around drape, curtain and window area. Housekeeping department is very slack. The supervisor always corrected them but it was something everyday. The staff were very nice and friendly but due to the smell I dont think i would stay again unless that smell is corrected. Its at a very...

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Helpful?
Thank truckdrivrforammo
IHGCare, Guest Relations Manager at Holiday Inn Express Abilene Mall, responded to this review

Dear truckdrivrforammo, Thank you for staying with us during your business trip and for writing us a review. We are glad to hear our hotel staff were nice and friendly. On the other hand, it is regretful to see that this visit was not 100% satisfactory due to the smell in the room and hallway. Please know that this is...

Reviewed 22 April 2015

The first impression that I received at checking was that this property doesn't recognize it's IHG card holders. I had to ask for a bottle of water and there were no cookies set out. Next I check out the dining room to see if I could fix a cup of coffee but most machines had out of order on them...

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Helpful?
1Thank Kleman - V
Prmindr, Management at Holiday Inn Express Abilene Mall, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Reviewed 23 March 2015

Easy check in and friendly staff. Our room was very clean, everything worked. The bathroom was clean and the shower was great, we had one light bulb out in the bathroom but no biggie, they came to fix it the day we checked out. It was quiet the entire time. It's located near everything! This was very easy access to...

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Helpful?
Thank CMHJS
Reviewed 10 November 2014

I stayed at this hotel, last week and this place is a joke. The bigger lady behind the desk acted as if it put her off to do her job. I came to check in and she said they were full but then said o wait one room just opened? WoW, I went to say something to the front desk...

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Helpful?
1Thank waldolife
IHGCare, Guest Relations Manager at Holiday Inn Express Abilene Mall, responded to this review

Dear waldolife, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should...

McAllen, Texas
Reviewed 16 September 2014

A good hotel to stay at on our way back from Jackson Wy. The breakfast area is very large. The hotel price was around $100. per night. The beds were satisfactory and the air con worked well. Had some problems with the remote and t.v. but the girl came up and fixed the problem.

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Helpful?
Thank jmia
IHGCare, Guest Relations Manager at Holiday Inn Express Abilene Mall, responded to this review

Dear jmia, Thank you for taking the time to post your comments. We are so glad you enjoyed your stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to serve you again on your next future visit....

Plano, Texas
Reviewed 3 August 2014 via mobile

Exceptional rooms, handicap accessible, great breakfast ! I Didn't want to leave the comfy room. Excellent ! I would recommend staying here !! Staff was very friendly and I'd stay here again anytime .

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1Thank myreallife
Scotland, United Kingdom
Reviewed 2 August 2014

Stayed here en route from Monahans back to Dallas. The hotel is located conveniently just off US-84 within a mall area. Compared to many of the Holiday Inn Expresses where I have stayed, parking is more limited and cramped here. I appreciated that it was walking distance to a few eateries (Logans was my choice). Service was excellent – very...

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Thank JohnF47
Reviewed 20 June 2014

The hotel and room were fine, but the bed was too hard and uncomfortable. Also, the sheets were very rough. The location was good and they had a nice pool area. I was very dissatisfied because of the bed!

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Helpful?
Thank Branda G
Prmindr, General Manager at Holiday Inn Express Abilene Mall, responded to this review

I am so sorry for your recent experience with us. Your experience is unacceptable and I know we can do better. I have shared your feedback regarding the sheets to my Director of Housekeeping to properly investigate where we fell short and how we need to improve. Our mattresses were replaced just a few months ago. If a mattress is...

Double Oak, Texas
Reviewed 9 June 2014

Hotel was clean. Pool area is really nice, facing west. Rooms were Holiday Inn quality. Extra large refrigerators. We stayed here two night for a baseball showcase. Here's what made the location excellent: Walking distance....Logan's Roadhouse, Denny's, Rosa's Cafe, 7-11, subway, etc. Also, you can be on the freeway either direction in two minutes. 15 minutes max from either McMurry,...

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Thank peabodytex
Reviewed 14 May 2014

The room was spacious and nice. The parking lot is very small with not much parking around the hotel. Breakfast was just terrible. Everything appeared to be watered down, the juices, the gravy, the eggs; the fresh fruit was very small and old. The breakfast area was very hot, it was cooler outside then in that room. The food was...

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Helpful?
2Thank princess_lemond

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly built Holiday Inn Express hotel features an elegant three story/indoor corridor layout with easy access from Highway 83/84/277 and I-20. We are located less than a mile from the Mall of Abilene and only minutes from McMurry University, Dyess AFB and the Abilene Regional Airport. We also are close to many area attractions including movie theaters, shopping, golf courses and within walking distance of several restaurants. Other features include a fitness center with an outdoor whirlpool, business center, free internet access in all rooms, secure electronic locks, elevator access, meeting room facility, and a free continental breakfast! Visit Abilene, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Abilene Mall

Address: 3112 S Clack St, Abilene, TX 79606-2203
Region: United States > Texas > Abilene
Price Range: $136 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Abilene Mall 2.5*
Number of rooms: 66
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Also Known As:
Holiday Inn Express Abilene Mall Hotel Abilene
Holiday Inn Abilene
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Questions & Answers

Questions? Get answers from Holiday Inn Express Abilene Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had an upper floor corner room facing the highway and near the elevator. No sound problems at all.”
shawnc332, 17 Oct 2016 | Read review
“All rooms are suitable - The quality of the rooms have been above average compared other hotels.”
533gonzalod, 23 Jul 2016 | Read review
“Upper floor on the back side of the property are quieter. There is a highway on the east side.”
brad4226, 26 Jun 2016 | Read review
“Join the IHG rewards club. The points doesn't expire. I have saved enough points for free rooms”
Tgow4319, 18 May 2016 | Read review
“Only one elevator, so if you are an impatient person, ask for a first floor room.”
peabodytex, 9 Jun 2014 | Read review
5 of 5
HIExpress.com
US$108* /night
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Hotwire.comUS$108
Orbitz.comUS$108
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Prices are for 1 room, 2 adults
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