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Hampton Inn & Suites Abilene I-20

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Hampton Inn & Suites Abilene I-20
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455 Reviews from our TripAdvisor Community

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Showing 455: English reviews
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Denver, CO
Reviewed 6 days ago NEW

We booked this hotel because of it's very convenient location on I-20, but were quite pleased with the overall stay. In fact, we booked it again on our way back through North Central Texas a few days later. Breakfast was included and well prepared.

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Helpful?
Thank COChief
Roswell, New Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I had business in a nearby town. This hotel was very convenient, with easy access to the interstate. One restaurant nearby, several at the next exit. Clean. The hotel was just beginning a cosmetic upgrade.

Review collected in partnership with Hampton
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1Thank William M
About Hotel's Favourite Review
james q, General Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Thank you for your response in completing a survey regarding your recent stay with us. We always appreciate your feedback, whether good or bad, as they allow us to make improvements at our hotel. You graded us quite well, so I hope we exceeded your expectations throughout your stay. If there were any issues you did not mention, I would...

Dallas, United States
Reviewed 1 week ago NEW

This is our first stay at this location and it won't be our last. Abilene is our stopover when returning from our annual visit to the Big Bend National Park. Our room was on the back side of the hotel, very quiet and especially comfortable. Loved the bed linens.

Review collected in partnership with Hampton
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Helpful?
Thank 164jacquelynr
Lubbock Texas
Reviewed 1 week ago

This is a very convenient place to stay that is right off of interstate 20. The front staff is great, they know me by name which is pretty cool. They make me feel at home and I never have to worry about getting in quickly and getting to my room. It is nice to be able to get up in...

Review collected in partnership with Hampton
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Thank B3399DUmariop
James Q, Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Thank you for the nice comments and hope you return in the future.

KodakCat
Reviewed 1 week ago

Very nice stay. The staff people were all very friendly and helpful. We were there a bit early before check in time but they were able to change us to a room that was already cleaned. It was a good location near our event at Hardin-Simmons University. The fresh cookies and bottled water was a nice added touch.

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1Thank KodakCat
Denton, United States
Reviewed 1 week ago

I really enjoyed my stay at the Hampton. I did the online check in and when I arrived I was able to retrieve my room keys in less than a minute and I was on my way to my room. The breakfast is hot and fresh. The lobby was clean as well as the hotel suite. The best thing about...

Review collected in partnership with Hampton
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Helpful?
Thank 194brandip
Grapevine,
Reviewed 2 weeks ago via mobile

We planned a baby shower a month and a half a head of time. Granite we were having trouble finding a place and this Hampton inn said they had a meeting room we could occupy from 3-5 the day of the shower. We took it right away, however upon arriving on the day of the event the room was dirty,...

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Helpful?
Thank I123FJdianam
james q, General Manager at Hampton Inn & Suites Abilene I-20, responded to this review

We are truly sorry for the experience. Normally issues like this are caught before hand. Wee have refunded your money for the room and again sorry

Abilene, Texas
Reviewed 3 weeks ago

Had a great stay Staff was super nice and professional !! Room was clean and comfortable Breakfast was really good and convenient Would definitely recommend this hotel to others Also liked the fact is was right of the interstate 20

Review collected in partnership with Hampton
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1Thank 952moniquep
james q, General Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Thank you for your response in completing a survey regarding your recent stay with us. We always appreciate your feedback, whether good or bad, as they allow us to make improvements at our hotel. You graded us quite well, so I hope we exceeded your expectations throughout your stay. If there were any issues you did not mention, I would...

TEMPLE, United States
Reviewed 3 weeks ago

This hotel is awesome. Always friendly, courteous and helpful. The bed was comfy, cozy and quiet. Guest services, the attendant and complimentary breakfast staff were outstanding in their efforts to make sure our stay was excellent.

Review collected in partnership with Hampton
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Helpful?
Thank bradg981
james q, General Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Thank you for your response in completing a survey regarding your recent stay with us. We always appreciate your feedback, whether good or bad, as they allow us to make improvements at our hotel. You graded us quite well, so I hope we exceeded your expectations throughout your stay. If there were any issues you did not mention, I would...

Reviewed 4 weeks ago

Easy stop on a long drive back to Austin from Colorado. Clean hotel and rooms. Staff was speedy and efficient in getting us checked in and on our way. Hotel was undergoing some renovations, but they did not interfere with our stay in anyway.

Review collected in partnership with Hampton
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Helpful?
1Thank Leigh E
james q, General Manager at Hampton Inn & Suites Abilene I-20, responded to this review

Thank you for your response in completing a survey regarding your recent stay with us. We always appreciate your feedback, whether good or bad, as they allow us to make improvements at our hotel. You graded us quite well, so I hope we exceeded your expectations throughout your stay. If there were any issues you did not mention, I would...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn & Suites Abilene hotel is located right off I-20 and right down the road from Abilene Christian University and Hardin-Simmons University. We offer free breakfast and complimentary WiFi for your convenience and clean and comfortable beds for your comfort. Come visit Abilene and discover all that West Texas has to offer! ... more   less 

Additional Information about Hampton Inn & Suites Abilene I-20

Address: 3526 W Lake Rd, Abilene, TX 79601-1730
Region: United States > Texas > Abilene
Price Range: $162 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Abilene I-20 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn & Suites Abilene i-20 Hotel Abilene
Hampton Inn And Suites Abilene i-20
Hampton Inn Abilene
Abilene Hampton Inn
Hotel Style:
#1 Family Hotel in Abilene
#1 Romantic Hotel in Abilene
#3 Business Hotel in Abilene
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Abilene I-20 staff and other travellers.
2 questions
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over a year ago
5 months ago

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Questions? Get answers from Hampton Inn & Suites Abilene I-20 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“recommend King Suite”
iowaland, 18 Jan 2017 | Read review
“Do yourself a favor & Skip it!”
refordb, 6 Dec 2016 | Read review
“Any room is great!!”
IngridB145, 26 Oct 2016 | Read review
“Not a complaint but upstairs neighbors were noisy in evening time.”
Wish2BretiredRN, 24 Sep 2016 | Read review
“go for top floor”
refordb, 14 Jul 2016 | Read review
5 of 5