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Other than a few of the staff members being friendly, our four night stay was nothing short of pleasant.
Night 1: First, we had a room on the fourth floor where the water in the tub had a constant drip even though it was turned...More
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 13 June 2017
We appreciate you taking the time and effort to leave us such a detailed and helpful review of your stay. However, we regret that despite our friendly and helpful staff, your experience was fraught with issues that detracted from your comfort and convenience. We always...More
We booked through Choice Hotels in advance knowing we would be down for the weekend. We arrived and the girl that checked us in was very new. It is apparently standard now to have a $100 cash deposit if paying in cash - which I...More
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 12 June 2017
Thanks for taking the time to let us know about your recent stay. We appreciate the opportunity to listen to our guests' comments and use them to improve in the future. We apologize that you experienced a delay at check-in because of the new employee...More
I always enjoy staying here because the rooms are always clean and especially because of the staff they are very friendly and helpful i never stay anywhere else when i visit Abilene. I recommend this hotel to all my friends and familyMore
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 9 June 2017
Returning guests pay us the greatest compliment by continuing to choose the Comfort Suites University Abilene. We strive to give our guests everything they need during their visit to Abilene, including a complimentary hot breakfast, amenities, such as in-room refrigerators and microwaves, a...More
The room was clean and the staff was friendly. I'd definitely stay here again if in the area. Getting to the hotel was a little difficult because of road construction but that was the only downside. Also the breakfast area was a nice size.More
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 5 June 2017
Thank you for your recent feedback regarding your stay with us at the Comfort Suites University Abilene. It was our pleasure to provide you with clean accommodations and friendly service. We appreciate your patience during nearby road construction, and we apologize for any inconvenience. We're...More
The staff at this comfort suites was amazing! We needed a dryer and there's was out of order but the desk clerk offered to get our clothes dried and bring them to us! They also had fresh cookies upon arrival! Only downsides are that The...More
Response from FrontDesk_GM, General Manager at Comfort Suites UniversityResponded 24 May 2017
Thank you so much for letting us know what the high and low points during your stay were. We're glad to hear that the good parts outweighed the bad.
We always try to go above and beyond to make your stay as blissful as possible....More
US$85 - US$146 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Business Hotel in Abilene
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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