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Comfort Suites University

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#11 of 39 Hotels in Abilene
Certificate of Excellence
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162 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites University
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Showing 162: English reviews
Amarillo, Texas, Usa
Level Contributor
5 reviews
Reviewed 12 October 2016

Good experience all around. Friendly staff, clean room, convenient location, good breakfast. Really enjoyed staying here. If I have any complaint it would be about the pull out sofas. I wish they would have better mattresses.

Helpful?
Thank Karin G
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thank you for choosing Comfort Suites University during your visit to Abilene! We are happy to hear you enjoyed our high standard for cleanliness and customer care. We will keep your suggestion in regards to the pullout couch, in mind when making future upgrades, as we are always searching for ways to create a more comfortable experience. Again, thank you... More 

Prairieville, Louisiana
1 review
Reviewed 5 October 2016

Both night & morning front desk clerks were very professional. We were desperate for a place to lay our heads @ 2am from driving all day & the rate was reasonable. The beds were comfy cozy & the room was clean, but the carpeting was badly stained (which made it "feel" a bit less than clean), the shower only got... More 

Helpful?
Thank lea5150
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

We are grateful for the trust you put in our accommodations to provide you with the clean and comfortable experience you were hoping for. After a long drive, finding a comfortable bed is definitely a priority. We are happy to hear we successfully delivered that comfort. In addition, we would like to thank you for notifying us of the issues... More 

Hattiesburg, Mississippi
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 September 2016

The Comfort Suites University is very conveniently located if you are coming in to Abilene from the east via I-20, and there are a number of restaurants close by. The staff was very friendly and welcoming, and the room was clean and comfortable, with minimal noise despite the nearby interstate. Breakfast was good, with the usual offerings for a hotel... More 

Helpful?
Thank Michael M
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Dear Michael, We are excited to hear you were pleased with your overall stay. It is great to know you enjoyed our accommodations and breakfast as well as our ideal location and customer service. We will look into the concerns you mentioned to ensure a safe and comfortable stay for each of our guests. Again, thank you for your feedback... More 

Waxahachie, Texas
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2016

Comfort Suites was a great experience from beginning to end. The hotel clerk was very professional and checked us in very quickly. Upon entering the room we were nicely surprised with the layout of the room and seating area. The beds and pillows were comfortable, the room was very clean. There was hard to find anything that was a negative... More 

Helpful?
Thank MrGT5oh
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

On behalf of our team, we thank you for taking a moment to provide your wonderful comments. We are thrilled to hear you were extremely satisfied with our customer service and our accommodations. Thanks for letting us know about the water temperature so we can resolve the issue. We hope to welcome you back the next time you are in... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2016 via mobile

Although the sheets and towels were clean some of the towels were frayed. The worst part was the floor. It was very uneven. When you walked across the floor you could feel the rise and fall of the floor. The desk and refrigerator cabinet were slanted away from the wall and I think this was due to the flooring. It... More 

Helpful?
Thank Romona A
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Guest feedback is essential to our improvement so we are thankful for your comments. We are glad you found our accommodations to be clean, though we are sorry to hear we did not meet your expectations of comfort. We are sorry to hear you experienced a dizzy sensation due to the floors. We will have to look into the issue... More 

Dallas, Texas
2 reviews
Reviewed 21 September 2016

The bathroom floor had cracks, lose tile, carpets are very dirty, and curtains are stained, the refridgarator was not cooling.I stayed there last month and had the same issue in a different room. I am beginning to get dissapointed

Helpful?
Thank Wendy S
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Comments from our guests are appreciated and valued. Thank you for sharing your experience with us and for notifying us of the events of your stay. We would also like to thank you for continuously choosing to stay with us during your visits to Abilene. However, we apologize that during your most recent stay, we did not deliver the same... More 

Mobile, Alabama
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 September 2016

The place just worked for me & my girl friend. Would be be best if the hotel had an exit location off of the interstate. Would i stay again? Sure. What more can I say? ...Good hotel Good breakfast, Good nite's sleep.

Helpful?
Thank Crewperson55
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thank you for taking a moment to provide your positive review. We are thrilled you were pleased with your experience at our property and we are happy to hear you would return. Thanks again for your time and we hope to see you soon. More 

Cedar Park, Tx
Level Contributor
168 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 31 August 2016

I wind up staying in Abilene semi-frequently because my daughter goes to ACU. I have noticed that the hotels in Abilene seem to fall into 3 main castes. There are the top hotels that usually go for over $100 night. I have yet to spend a bad night in one of these places, but I also pay for the high... More 

Helpful?
Thank Cedar_Park_chump
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

We appreciate you taking the time to share your kind comments with us! We are thrilled to hear we are able to provide you with the clean comfort you seek, at an affordable value! Thank you for continuously choosing Comfort Suites University during your visits to your daughter. We will keep your suggestions in mind in regards to the parking... More 

1 review
Reviewed 30 August 2016 via mobile

Very pleased with the room and the price. The room was spotless, amenities were all in working order, and the staff was warm and friendly. Couldn't have been better. My only regret was that I couldn't stay another night and relax rather than get in the road again!

Helpful?
Thank Psm1626
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

It was an absolute pleasure to provide you with such a great experience! Our team works very hard to ensure all of our guests' needs are met and we appreciate your compliments to everyone's hard work. Thank you for choosing Comfort Suites University during your visit to Abilene. We hope you come back soon to continue enjoying more relaxing nights... More 

Round Rock
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 August 2016

I was here for business, and my room was nice and quiet, in addition to being clean and comfortable. More than enough space, nice furnishings, and I ended up wishing I could just stay the weekend and enjoy some good rest there. The desk staff at check-in was very helpful, and there was a nice lady going around at breakfast... More 

Helpful?
Thank William T. S
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thanks William for the wonderful review! We are thrilled to hear we were able to provide you with such an unforgettable and relaxing stay. Glad to hear you enjoyed our clean and comfortable rooms as well as our complimentary breakfast. Our team appreciates all of your compliments and will continue providing the great service you experienced. We look forward to... More 

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Comfort Suites
Comfort Suites
#15 of 39 in Abilene
148 reviews
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites University

Address: 1902 E Overland Trl, Abilene, TX 79601-6605
Region: United States > Texas > Abilene
Price Range: $110 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 68
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Also Known As:
Abilene Comfort Suites
Hotel Style:
#9 Business Hotel in Abilene
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Questions & Answers

Questions? Get answers from Comfort Suites University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check A/C noise before staying in a room.”
 of 5 bubbles , 23 Oct 2016 | Read review
“Room 402. Watch out for the water in the shower as the hot and cold are labeled backwards.”
 of 5 bubbles MrGT5oh, 26 Sep 2016 | Read review
“Get an upper floor for a quieter room.”
 of 5 bubbles williamts88, 30 Aug 2016 | Read review
“Get a room that's not near the main road.”
 of 5 bubbles mariamullins, 24 Aug 2016 | Read review
“Lots of adjoining rooms. We slept 4 adults and 4 children comfortably in a double room.”
 of 5 bubbles 100teresaf, 29 Dec 2015 | Read review
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